Klaben Ford Lincoln

Amazing, Fast and Respectable service! This was my first experience buying a new car so I was obviously a little nervous and wanted to make sure I was getting the best deal and car for my d This was my first experience buying a new car so I was obviously a little nervous and wanted to make sure I was getting the best deal and car for my dollar. I walked in and was greeted by Doug Carter with a smile. He sat down with me ask me what I was looking for and heard me and found me the perfect fit for my needs. Kind and respectable through the whole process, went above and beyond. The owner Mr. Klaben was amazing as well. Spoke directly to me and was also knowledgeable and made me feel like he was telling me the truth and giving me the best advice. Trustworthy people and great customer care. Highly recommend the Klaben team! More

Good Time! So, I went in to Klaben, not to confident that I was going to leave with a new car. My credit has been improving over the years, I was READY to get ou So, I went in to Klaben, not to confident that I was going to leave with a new car. My credit has been improving over the years, I was READY to get out of my beater named "Maxine",(RIP my sweet girl). Anyways, I recommended by a friend to check out Klaben and talk to Tim Sterling, because was AWESOME. Which, from experience, I can tell you...Hes pretty awesome!!! We went for a test drive, went over the car's features and then the numbers. While, they were running my numbers and we were waiting for the approval, Tim sat with me and we LAUGHED AND LAUGHED, boy did we laugh A LOT. Which took away ALL my anxiety I had about buying a new car and worries about not being approved. He really was extremely helpful and super friendly. Made the entire waiting game a fun experience. The other Tim, who was running the numbers and working for the approvals, was EXTREMELY nice and thoughtful. He even came out when I was getting in my car, getting ready to leave to Congratulate me. They came back with my approval we all high fived and we super happy! I will DEFINITELY be going back and recommending him and Klaben to my friends/family/strangers. #thugglyfe #boutthatlife #cerealkillas #butfirstlemmetakeaselfie More

Exceptional Service at Klaben. I have been with Klaben for the past ten years because I know that I am in good hands there. They have earned their #1 rating in every sense. I purc I have been with Klaben for the past ten years because I know that I am in good hands there. They have earned their #1 rating in every sense. I purchased my last two Escapes at Klaben and decided it was practical to lease this time. Knowing absolutely nothing whatsoever about leasing, I am put myself in Doug Carter's capable hands and he was amazing. He was informative, professional, thorough and so very patient as he led me through the process. I received every service 'bell and whistle' imaginable - far exceeding my expectations. Klaben truly deserves its rating and reputation. I could not be more pleased with my customer experiences in both Sales and Service. Five Stars to Doug Carter and Tom Alcorn! More

Very happy with my new lincoln mkx We went in to buy a new ford edge and saw the lincoln mkx and I knew I had to have it. Doug Carter was easy to work with and no pressure. He worked w We went in to buy a new ford edge and saw the lincoln mkx and I knew I had to have it. Doug Carter was easy to work with and no pressure. He worked with us on our trade and helped us figure out the financing. The best part was that he spend a lot of time explaining all the new technological gadgets on the car. He is willing to answer any questions and even returned a call to me on his day off. More

Excellent experience We recently purchased a Ford Escape from Chris Moldas at Klaben Ford,Kent,Ohio. Mr. Moldas was very nice and extremely helpful....didn't feel pressure We recently purchased a Ford Escape from Chris Moldas at Klaben Ford,Kent,Ohio. Mr. Moldas was very nice and extremely helpful....didn't feel pressured at all! If you are in the market for a great car at a great price then....RUN....DON'T WALK to KLABEN FORD and see Chris Moldas!!!!! More

Well worth the time to stop in Danny Sawyer was very honest and upfront, he greeted us as soon as we got out of our vehicle, was vigilant about getting us a great vehicle that best Danny Sawyer was very honest and upfront, he greeted us as soon as we got out of our vehicle, was vigilant about getting us a great vehicle that best fit into our budget. I highly recommend Klaben to anyone looking, even if your credit is bad like mine. More

Above and Beyond Customer Service Danny has continued to go above and beyond when it comes to customer service. He has even continued to give amazing customer service after m car purch Danny has continued to go above and beyond when it comes to customer service. He has even continued to give amazing customer service after m car purchase. More

Fabulous This is an amazing dealership. Doug Carter is awesome. This is our 2nd lease. Highly recommend this team. They are very organized. We didn't spend This is an amazing dealership. Doug Carter is awesome. This is our 2nd lease. Highly recommend this team. They are very organized. We didn't spend the day working on our purchase,. It was all prepared when we arrived. It was really sign and drive. More

Consistently Exceptional! My husband and I have been customers of Klaben Ford Lincoln in Kent, Ohio for more than 10 years. We have been to other dealerships but, none can co My husband and I have been customers of Klaben Ford Lincoln in Kent, Ohio for more than 10 years. We have been to other dealerships but, none can compare to Klaben Ford Lincoln. From Sales to Service, this dealership is consistently exceptional. Going to this dealership, we never have to worry about how we will be treated or wonder if we are going to get the best deal and that is largely in part to Roscoe Woodberry. Whether it’s time to either purchase or lease a new vehicle, we know Roscoe will work hard to get us the vehicle we want for the best price. With such an important decision for our family, we just would not trust anyone else. We would like to say thank you to Roscoe Woodberry and the professional, friendly, knowledgeable staff at Klaben Ford Lincoln for over a decade of outstanding service. More

Easy and educational Came in looking to buy a new truck, after driving the 2015 F-150 I knew that was it. However Doug presented the option of leasing and that made much m Came in looking to buy a new truck, after driving the 2015 F-150 I knew that was it. However Doug presented the option of leasing and that made much more sense. He made it easy to get a deal done and I'm beyond satisfied with my new truck! More