Klaben Ford Lincoln

New truck Roscoe took great care of me. Set up an appointment, came in and it was an hassle free experience and I'm leaving with a great truck at a great payme Roscoe took great care of me. Set up an appointment, came in and it was an hassle free experience and I'm leaving with a great truck at a great payment. More

Klaben Body Shop Over the last few years we have used the Klaben Body Shop in Kent, Ohio on three occasions. Each repair was expertly done. Steve Workman provided us w Over the last few years we have used the Klaben Body Shop in Kent, Ohio on three occasions. Each repair was expertly done. Steve Workman provided us with an accurate estimate and our vehicle was ready on schedule. Keep up the good work Klaben Body Shop! More

The 12,000 miles check up The staff are friendly, courteous, on time with their predictions, and costs are reasonable. No up sales!! I come from Lakewood and appreciate the n The staff are friendly, courteous, on time with their predictions, and costs are reasonable. No up sales!! I come from Lakewood and appreciate the no hassle service. More

Excellent This was the best car shopping experience ive had! I worked with Terry Baughman, and he was honest, helpful and personable. He really made car shoppin This was the best car shopping experience ive had! I worked with Terry Baughman, and he was honest, helpful and personable. He really made car shopping an enjoyable experience. The other four dealerships i visited didn't compare. I would absolutely reccommend Terry and the dealership to a friend. More

I had actively been looking for a new car for a month. I visited several dealerships, but was most impressed by the time and attention JP Marozzi gave me. He was not only courteous and professional, but ver visited several dealerships, but was most impressed by the time and attention JP Marozzi gave me. He was not only courteous and professional, but very knowledgeable about the Taurus. It was important to me that he took the time to answer my questions and treat me as a serious buyer. I wasn't sure what model I wanted, and as I test drove several different models, he enthusiastically explained the features of each. It's pretty obvious he likes his job and enjoys working with customers to make sure they are well informed buyers. I would highly recommend JP Marozzi as a professional salesman to work with. More

Wonderful experience! Dan Peters was our salesman. He is so in tune to our needs. He knew what type of car we wanted and had some waiting for us when we arrived. He knows h Dan Peters was our salesman. He is so in tune to our needs. He knew what type of car we wanted and had some waiting for us when we arrived. He knows his cars inside and out and was very informative. The entire experience was easy,fast, and very relaxed. Would highly recommend Dan and Klaben Ford. More

Great Dealership Just leased another Ford Escape from Gene Kallmeyer at Klaben Ford in Kent. This was probably the 7th. or 8th. vehicle we have bought from Gene. He go Just leased another Ford Escape from Gene Kallmeyer at Klaben Ford in Kent. This was probably the 7th. or 8th. vehicle we have bought from Gene. He goes above and beyond to make sure you get the vehicle you want. I recommend Gene and Klaben Ford to everybody. Their service dept. is very customer friendly and works with you to get your car the service you need. I highly recommend Klaben Ford and Gene Kallmeyer for your auto needs. Jamie Vanoster More

Professional and sincere I usually deal with Kim who is always friendly and kind mannered. The whole atmosphere in the service area is professional and sincere. Everyone is h I usually deal with Kim who is always friendly and kind mannered. The whole atmosphere in the service area is professional and sincere. Everyone is helpful. I feel like a valued customer to whomever I am talking. I am sure the fact that qualified mechanics are working on my car makes the service managers' jobs easier. After all, once I drive away the most important thing to me is my car was properly maintained. Cudos to the auto mechanics. More

A Great Experience! After finding our Escape online, we were contacted the next morning by a very friendly salesman, Doug. We were able to test-drive the car and decided After finding our Escape online, we were contacted the next morning by a very friendly salesman, Doug. We were able to test-drive the car and decided to buy it that night! Since it was a certified model, we were confident in our decision. Doug even fixed a small blemish without question and we took our car home in 2 days. More

Genreal maintenance, brakes I came in for an oil change and after inspecting my vehicle i was told my front brakes and brake lines needed replaced. Some other work n÷ds to be don I came in for an oil change and after inspecting my vehicle i was told my front brakes and brake lines needed replaced. Some other work n÷ds to be done but i couldnt afford to do more at that time More