Klaben Ford Lincoln

Awesome Service We were very pleased with our second purchase at klaben, our sales rep Bob Paytas is a great salesman who genuinely cares about the customer and findi We were very pleased with our second purchase at klaben, our sales rep Bob Paytas is a great salesman who genuinely cares about the customer and finding the vehicle that suits them best. He is knowledgable about the vehicles he is selling and wants to get the best for his customer. We leased two Ford Explorers on Friday and we love them. More

Fun and rewarding Danny worked with me until I found the car that was the right size and fit for my' needs and he did it all while making the experience seem like fun. Danny worked with me until I found the car that was the right size and fit for my' needs and he did it all while making the experience seem like fun. He was very 'sincere in offering his help. Marion Jackson More

"Easy and Fantastic" Bob Paytas new exactly what I wanted and needed in a vehicle. He made the transition into my new ride easy and painless. This is my second purchase Bob Paytas new exactly what I wanted and needed in a vehicle. He made the transition into my new ride easy and painless. This is my second purchase with Bob and Klaben and will continue in the future. More

Great dealership and great sales service from Chris Moldas. My wife and I didn't need to shop around when buying our new Fusion. We headed to Klaben, again, and received the same courteous and professional serv My wife and I didn't need to shop around when buying our new Fusion. We headed to Klaben, again, and received the same courteous and professional service as before. Our salesman, Chris Moldas, treated us with respect and true professionalism. A great experience. A special thanks to Tyler Kline for his additional help. More

Slaes professionalism, knowledge, and exemplary service, Even though we would be purchasing a Ford vehicle through a 3rd-party fleet service, (hence not through Klaben), my wife & I stopped by Klaben Ford to Even though we would be purchasing a Ford vehicle through a 3rd-party fleet service, (hence not through Klaben), my wife & I stopped by Klaben Ford to compare two different Ford models. Klaben’s sales representative, Gene Kallmeyer, approached us and, even though he would not be making a sale, he still provided excellent service. He took the time to understand our needs, compare vehicle features and allowed us to test-drive each model. Kudo’s to Gene for his professionalism, knowledge, exemplary service, and a job well done. More

This dealership has priority in customer satisfaction! I was in a 2014 Escape lease. The sunroof exploded randomly while driving. Even though Ford would not pay for the sunroof, my concerns were heard by M I was in a 2014 Escape lease. The sunroof exploded randomly while driving. Even though Ford would not pay for the sunroof, my concerns were heard by Mr. Klaben & Roscoe about feeling safe driving it again. They were very understanding and I am now driving a 2016 escape (no sunroof) at an incredible deal! They went above & beyond to satisfy my concerns!! I will definitely purchase from Klaben again and recommend them to everyone! They proved that their customer satisfaction & my safety were their priority! What a great feeling! More

New truck Roscoe took great care of me. Set up an appointment, came in and it was an hassle free experience and I'm leaving with a great truck at a great payme Roscoe took great care of me. Set up an appointment, came in and it was an hassle free experience and I'm leaving with a great truck at a great payment. More

Klaben Body Shop Over the last few years we have used the Klaben Body Shop in Kent, Ohio on three occasions. Each repair was expertly done. Steve Workman provided us w Over the last few years we have used the Klaben Body Shop in Kent, Ohio on three occasions. Each repair was expertly done. Steve Workman provided us with an accurate estimate and our vehicle was ready on schedule. Keep up the good work Klaben Body Shop! More

The 12,000 miles check up The staff are friendly, courteous, on time with their predictions, and costs are reasonable. No up sales!! I come from Lakewood and appreciate the n The staff are friendly, courteous, on time with their predictions, and costs are reasonable. No up sales!! I come from Lakewood and appreciate the no hassle service. More

Excellent This was the best car shopping experience ive had! I worked with Terry Baughman, and he was honest, helpful and personable. He really made car shoppin This was the best car shopping experience ive had! I worked with Terry Baughman, and he was honest, helpful and personable. He really made car shopping an enjoyable experience. The other four dealerships i visited didn't compare. I would absolutely reccommend Terry and the dealership to a friend. More