Klaben Ford Lincoln

Great Experience!! I had my car in for service and found out that I needed extensive repairs. My Service Adviser Pat Sandy offered the option to check with the sales dep I had my car in for service and found out that I needed extensive repairs. My Service Adviser Pat Sandy offered the option to check with the sales department to see if it might be time for a new car. My salesman Doug Carter and the owner Richard Klaben both met with me, discussed my options and spent quality time answering all of my questions. After a test drive and a night to sleep on it, I decided on a 2016 MKZ. I live about an hour away from the dealership, but Doug Carter made the transaction very easy by having me email needed information before I returned to save me time when picking up the car. I picked up my car on the last day of the month and the dealership was extremely busy, yet Jennifer Bowen took the time to go over my paperwork line by line and answered every question making me feel very comfortable and confident on what I was signing. This was the best experience I've ever had when purchasing a car! More

My 9th deal with Dan Peters Just picked up my 2016 Edge Titanium from Dan Peters at Klaben. This is my 9th vehicle involving him and he has never let me down. 9 cars should tel Just picked up my 2016 Edge Titanium from Dan Peters at Klaben. This is my 9th vehicle involving him and he has never let me down. 9 cars should tell the story! WCA More

Appointment The appointment went well . The installment was quick. The instruction of how to use the remote starter was very clear and good. I enjoyed my vis The appointment went well . The installment was quick. The instruction of how to use the remote starter was very clear and good. I enjoyed my visit to the service center. More

Doug Carter We would like to thank Rich Klaben for employing such a fantastic and caring individual in Doug Carter. We having been buying and leasing cars from D We would like to thank Rich Klaben for employing such a fantastic and caring individual in Doug Carter. We having been buying and leasing cars from Doug for about ten years now. His style of selling and follow -up on sales is unbeatable. Doug is more than just our salesman. He is a true, caring friend. He demonstrated this by staying in contact with us during a family illness. Thank you Doug and we look forward to doing business with you for many years to come. We would also like to thank Kim Wolfram in your service department. In all of our years in dealing with auto dealerships, Kim Wolfram is the BEST service tech that we have ever been associated with. She exceeds anyone else by far. Klaben is very lucky to have her. Rich & Kim Antal More

Doug Carter Experience Doug Carter is a great salesman. We love doing business with Doug. He is honest and knows what he is doing. He makes purchasing a new or used car Doug Carter is a great salesman. We love doing business with Doug. He is honest and knows what he is doing. He makes purchasing a new or used car easy, little waiting time - in and out. Great experience both times we have purchased a vehicle from Doug! More

Easy leasing Kenny King and Dave Mott made my car leasing experience a breeze. They found the car I wanted and we had a few laughs along the way. Great honest serv Kenny King and Dave Mott made my car leasing experience a breeze. They found the car I wanted and we had a few laughs along the way. Great honest service and relatively quick paperwork. More

Friendly no pressure car buying experience I was in need of a new vehicle. Family and friends have had good experiences here. Tyler took his time to understand what I was in need of and went ab I was in need of a new vehicle. Family and friends have had good experiences here. Tyler took his time to understand what I was in need of and went above and beyond to help me find something that would fit my needs. From sales to finance i was treated very well and I would recommend Tyler and this dealership on the whole to anyone in search of a new or used vehicle. More

Very happy with Klaben My service consultant Kim Wolfram always does a great job of taking care of my car. She is very aware that I have a busy schedule, and does a great jo My service consultant Kim Wolfram always does a great job of taking care of my car. She is very aware that I have a busy schedule, and does a great job of getting me in and out as quickly and efficiently as possible. More

Repair of the car's temperature system After Klaben Body Shop installed a new front bumper, the outside temperature gauge did not work. Steve Workman looked it over and referred me to Kim W After Klaben Body Shop installed a new front bumper, the outside temperature gauge did not work. Steve Workman looked it over and referred me to Kim Wolfram to have the car checked over. Very quickly the problem was identified and repaired. More

Doug Carter at Klaben is the best! I was very happy with my whole car buying experience thanks to Doug Carter and Klaben. It couldn't have been easier to get into the car I really want I was very happy with my whole car buying experience thanks to Doug Carter and Klaben. It couldn't have been easier to get into the car I really wanted at the price I wanted and Doug worked tirelessly to get me there. I would recommend him to family and friends looking for a new vehicle. Love my Ford Fusion! Thanks Doug! More