
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Klaben Chrysler Jeep Dodge RAM was one of the best car buying experience that I have ever had. They went the extra mile in my service and care. After a few hours of purchasing my new vehicle I had gotten buying experience that I have ever had. They went the extra mile in my service and care. After a few hours of purchasing my new vehicle I had gotten a flat tire, I immeadiately called Don Jacobs and the next business day they replaced the tire with a brand new one with no cost to me. That was excellent customer service and I will definately return to purchase a vehicle in the future and will refer all my family and friends. More
Gilbert Perrin was our initial contact this time at Klaben Chrysler but due to a previous scheduled sales appointment Caleb Jacobs stepped in to complete the required paper work and get us on our way a Klaben Chrysler but due to a previous scheduled sales appointment Caleb Jacobs stepped in to complete the required paper work and get us on our way as soon as possible. Both salesmen were polite and eager to answer all the questions we had regarding the 2012 Town & Country Touring we were interested in. They both went out of their way to ensure we were comfortable with making this purchase explaining everything that would be involved including purchase price, the trade-in allowance, the interest rates, and we received copies of everything(whatever we signed and our current credit rating). While we were there several hours the time never dragged and we feel extremely happy with out purchase. More
Tina Kelly has been my service advisor since I leased my Jeep, two years ago. She is ALWAYS friendly, seemingly has all the time in the world to listen to what I need and then gets the service completed in Jeep, two years ago. She is ALWAYS friendly, seemingly has all the time in the world to listen to what I need and then gets the service completed in a very timely, professional manner. The service department is great, no long waiting times. Tina always greets you with the work order, explains exactly what was completed and suggets what should happen in the next service visit. Because of Tina and Don Jacobs, I will remain a Klaben customer.It is so nice knowing that Klaben Jeep was not only interested in my lease, they continue to be interested in keeping me as a customer as seen by their excellent service care.Two thumbs up for Tina! More
Had a great experience, repeat customers @ Klaben. Andrew Bennett was knowledgeable, we never felt pressured, vehicle was delivered when promised. Very happy with Klaben Chrysler Bennett was knowledgeable, we never felt pressured, vehicle was delivered when promised. Very happy with Klaben Chrysler More
Everyone at Klaben was so nice to us. Not high pressure at all. Our salesman Don was very friendly and very knowledgable. I would not hesitate to refer anyone to Klaben and to Don! :) at all. Our salesman Don was very friendly and very knowledgable. I would not hesitate to refer anyone to Klaben and to Don! :) More
Klaben is the best! This was my very first time purchasing a car and they made the experience great! I have been working with Tex for many months and he didn't stop looking until he found the right purchasing a car and they made the experience great! I have been working with Tex for many months and he didn't stop looking until he found the right car for the right price! I very highly recommend this dealership and sales person! More
I came in to get service done on my truck. Usually I hated coming in with my last car at another dealer but working with Dmitry was a great experience. He was so nice and easy to work with. I will recom hated coming in with my last car at another dealer but working with Dmitry was a great experience. He was so nice and easy to work with. I will recommend him to all of my friends! More
We had a great experience. Andrew was very knowledgable and helpful as he walked us through the process of buying a great used car. We love our Dodge Journey Crew. Thank you again! and helpful as he walked us through the process of buying a great used car. We love our Dodge Journey Crew. Thank you again! More
I recently welcomed a new addition into my family and we made the decision that my 2 door Wrangler wasn't going to work anymore for us. I was looking online at various dealership inventories of potential r made the decision that my 2 door Wrangler wasn't going to work anymore for us. I was looking online at various dealership inventories of potential replacement vehicles and I contacted Klaben via their website about a specific Unlimited Jeep Wrangler (4 door) that I was interested in. Tim Bagley replied back to my information request with professionalism and politeness and also in a very timely manner. I was later even more surprised to learn that he took the time to reply to me online even though it was a closed day off due to the holiday. We made arrangements for me to come see the Jeep the next day and when I pulled up, Tim had the Jeep ready and waiting keys in hand ready for a test drive! I was nervous that I wouldn't be able to make the deal work because I still owed considerably on my current 2 Dr Wrangler but Tim and Klaben offered me enough to pay it down in the trade. We didn't have to play any uncomfortable pricing games and it never got heated. Tim Bagley was the most professional, courteous, polite, and not encroaching dealership salesman that I have ever dealt with. Although it took a little bit of time to get everything in order and a quick trip to the bank for the down payment money, the staff at Klaben was very accommodating and I felt like I was amongst good people the whole time. The deal kept getting sweeter when the smoke had cleared because I was now leaving with the vehicle I needed, a lifetime Chrysler warranty, and payments that were lower than I had with my previous vehicle without a warranty. I get in the Jeep to drive away, and Tim had put a full tank of gas in it !!!! Tim Bagley is "the man" and Klaben Jeep Dodge Chrysler is "the dealership"! More
I have taken my Dodge Charger to the Klaben Dodge service center for the last 4 years because of one person - Tina Kelly. Tina can always find an appointment date that works for my ever changing work schedu center for the last 4 years because of one person - Tina Kelly. Tina can always find an appointment date that works for my ever changing work schedule. She provides an added touch of knowing me and my vehicle. On one occasion I came in and asked a simple question concerning problems I was having with lug nuts, and Tina went above and beyond by having them all replaced just under my warranty expiration. It shows that she takes pride in her work and Klaben Dodge. I highly recommend the Klaben Dodge Service Department. More