Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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We had a great experience. Andrew was very knowledgable and helpful as he walked us through the process of buying a great used car. We love our Dodge Journey Crew. Thank you again! and helpful as he walked us through the process of buying a great used car. We love our Dodge Journey Crew. Thank you again! More
I recently welcomed a new addition into my family and we made the decision that my 2 door Wrangler wasn't going to work anymore for us. I was looking online at various dealership inventories of potential r made the decision that my 2 door Wrangler wasn't going to work anymore for us. I was looking online at various dealership inventories of potential replacement vehicles and I contacted Klaben via their website about a specific Unlimited Jeep Wrangler (4 door) that I was interested in. Tim Bagley replied back to my information request with professionalism and politeness and also in a very timely manner. I was later even more surprised to learn that he took the time to reply to me online even though it was a closed day off due to the holiday. We made arrangements for me to come see the Jeep the next day and when I pulled up, Tim had the Jeep ready and waiting keys in hand ready for a test drive! I was nervous that I wouldn't be able to make the deal work because I still owed considerably on my current 2 Dr Wrangler but Tim and Klaben offered me enough to pay it down in the trade. We didn't have to play any uncomfortable pricing games and it never got heated. Tim Bagley was the most professional, courteous, polite, and not encroaching dealership salesman that I have ever dealt with. Although it took a little bit of time to get everything in order and a quick trip to the bank for the down payment money, the staff at Klaben was very accommodating and I felt like I was amongst good people the whole time. The deal kept getting sweeter when the smoke had cleared because I was now leaving with the vehicle I needed, a lifetime Chrysler warranty, and payments that were lower than I had with my previous vehicle without a warranty. I get in the Jeep to drive away, and Tim had put a full tank of gas in it !!!! Tim Bagley is "the man" and Klaben Jeep Dodge Chrysler is "the dealership"! More
I have taken my Dodge Charger to the Klaben Dodge service center for the last 4 years because of one person - Tina Kelly. Tina can always find an appointment date that works for my ever changing work schedu center for the last 4 years because of one person - Tina Kelly. Tina can always find an appointment date that works for my ever changing work schedule. She provides an added touch of knowing me and my vehicle. On one occasion I came in and asked a simple question concerning problems I was having with lug nuts, and Tina went above and beyond by having them all replaced just under my warranty expiration. It shows that she takes pride in her work and Klaben Dodge. I highly recommend the Klaben Dodge Service Department. More
My experience was very good from the first connection point through the entire process. I wanted to do the purchase via the internet vs. coming in. I travel a lot and I didn't want to take the time to point through the entire process. I wanted to do the purchase via the internet vs. coming in. I travel a lot and I didn't want to take the time to drive up for the discussion. Andrew was timely in his responses and understood what I was looking for (vs. trying to sell me what he had on the lot). I would want every car buying experience to go as well as this one. More
Great service and no pressure sales. Andrew showed us all of our options so we could make an informed decision. Thank so much! I would defiantly recommend this dealership. of our options so we could make an informed decision. Thank so much! I would defiantly recommend this dealership. More
My husband and I would like to thank Don Jacobs, he goes above and beyond the call of duty. He showed outstanding customer service,he was very positive, and went out of his way to make sure we were happy. above and beyond the call of duty. He showed outstanding customer service,he was very positive, and went out of his way to make sure we were happy. I was so happy about the service I received that I told my family and friends about the outstanding service, my only complaint is that I believe your company should have a active referral program. The following day I came back up to the dealership with my mother and she made a purchase also. I jokingly told the staff they should have brought me a pizza and a drink. I love my vehicle Thanks Don. More
I recently purchased a Ram 1500 from Tim Bagley and Don Jacobs. Both men made the experience a pleasure with no pressure and making sure the deal was beneficial to me. To say I am pleased with my experien Jacobs. Both men made the experience a pleasure with no pressure and making sure the deal was beneficial to me. To say I am pleased with my experience at Klaben Jeep Dodge Ram wouldn't be enough. I absolutely will return there in the future as long as they continue to employ sales representatives like Tim and Don New customer for the long haul thanks Tim and Don More
Don Jacobs and Caleb Jacobs were an absolute God send. they helped calm all my fears about switching from Honda to the fabulous dodge journey which is perfect for my family and i and this season of our li they helped calm all my fears about switching from Honda to the fabulous dodge journey which is perfect for my family and i and this season of our life. More
every problem I had was fixed quickly. it is very easy to make appointments. the service people are friendly and helpful. I wanted to tell you that tina Kelly is the friendliest and most helpful person . all make appointments. the service people are friendly and helpful. I wanted to tell you that tina Kelly is the friendliest and most helpful person . all I can say are good things about tina .I am glad that she takes care of my service needs she always gives 100%. More