Klaben Chrysler Jeep Dodge Ram

My recent visit to Klaben service department was a very positive experience. The Service Advisor was very friendly and efficient in getting me in and out in a timely manner. He was very courteous and knowl positive experience. The Service Advisor was very friendly and efficient in getting me in and out in a timely manner. He was very courteous and knowledgeable as he led me through the complete process starting from scheduling my oil change through checking me out at the conclusion. I would not hesitate to recommend Justin to my friends and associates if they ever need service on their vehicle. More

Our experience working with Justin Bolen in leasing a Jeep Compass was great! He was the best car salesperson we have ever worked with! Was very helpful with what our needs and limits were. Very friend Jeep Compass was great! He was the best car salesperson we have ever worked with! Was very helpful with what our needs and limits were. Very friendly and courteous! Would definitely be a "return customer." More

Justin Bolin is knowledgeable and a joy to work with. The whole staff from sales to service were great. I'll be back for sure and I will recommend to all my friends. whole staff from sales to service were great. I'll be back for sure and I will recommend to all my friends. More

Both Caleb and Andrew were very patient and helpful during the entire shopping and finally purchasing experience. At another dealer, my salesman left me at a desk while he ate snacks and spoke with fe during the entire shopping and finally purchasing experience. At another dealer, my salesman left me at a desk while he ate snacks and spoke with fellow employees. It angered me and I was very relieved for that NOT happening at Klaben Dodge. The entire experience went very smoothe and expeditiously. The phone system is especially expedient and efficient when looking for a specific salesman or department. More

My husband and I had a wonderful experience at Klaben. Andrew answered all of our questions and was willing to go down every possible road to help make our car-buying experience well worth the 40 minute d Andrew answered all of our questions and was willing to go down every possible road to help make our car-buying experience well worth the 40 minute drive from our home town. We came for a used car we thought was the only option for us, but Andrew and the finance team were able to put us into a brand new van which has ended up being the best possible choice we could have made. We are extremely pleased with our experience at Klaben and with Andrew and would recommend all friends and family to make the hike from Cleveland to Kent. More

I'm an old guy and have bought/leased many cars. Tim Bagley made the process this time around professional and fun. He is "why". Bagley made the process this time around professional and fun. He is "why". More

Son had a large problem with his jeep window, we were not in the area to help him. I decided to call Klaben jeep and spoke to Dmitry. He was very helpful with getting my son in the same day and getting it fi in the area to help him. I decided to call Klaben jeep and spoke to Dmitry. He was very helpful with getting my son in the same day and getting it fixed the same day also. Will recommend him to all of my close friends!!! More

Andrew and the entire staff where friendly, helpful, and they put the customer first. I can not complain at all about the service and I would be happy to recommend them to friends and family. they put the customer first. I can not complain at all about the service and I would be happy to recommend them to friends and family. More

Our service experience at Klaben is always amazing. Tina and Matt are always so friendly. I started going there over 7 years ago and loved how they treated me so, I convinced my husband to start going. No and Matt are always so friendly. I started going there over 7 years ago and loved how they treated me so, I convinced my husband to start going. Now he is a regular customer also. Car is always ready when promised and they are up front about anything my car may or may not need. Because of Tina and Matt, we now purchase our vehicles from Klaben as well. Chrysler should be proud to have them in their network. THANK YOU!!! More

Andrew was very helpful through the entire car purchase, including corresponding with Jon via email, giving us the introductory run down of all the car's features, helping us get through the financing and p including corresponding with Jon via email, giving us the introductory run down of all the car's features, helping us get through the financing and paperwork. More