Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Caleb was very courteous, professional and friendly. We had been looking at either leasing or purchasing a vehicle and he was able to tell us the pros and cons of each method. We were unable to purchase th had been looking at either leasing or purchasing a vehicle and he was able to tell us the pros and cons of each method. We were unable to purchase the vehicle at that time but contacted him a month later. He remember what we had test driven and what we wanted. He found the car that we wanted the day we called and we purchased it that night and drove it home. The service was great. The car was ready when we arrived - all cleaned and prepped. Brian - the financial person reviewed all the paperwork and options available. He also took great care of us. More
Always a good experience. The entire staff at Klaben Chrysler Dodge Jeep Ram has been very responsive and thorough in diagnosing and repair of my vehicle. Chrysler Dodge Jeep Ram has been very responsive and thorough in diagnosing and repair of my vehicle. More
Just got my 2013 Jeep Grand Cherokee serviced at the experience was great. I pulled right in and Joe immediately went to work pulling up my info and gathering the info off my car. While waiting in the experience was great. I pulled right in and Joe immediately went to work pulling up my info and gathering the info off my car. While waiting in the waiting room, I used the computer that was set up and browsed the internet. Joe kept me informed with the status of my vehicle the entire time. He came and found me, checked me out in no time and off I went in my car that was waiting right out front. Would recommend Joe and will use him in the future. More
We recently purchased our new (ordered) Rubicon X. Years ago I purchased a Ford from Klaben and experienced the same worry free, "Lightning Fast", "Buy it and Drive it" experience. Our finance guy Brian was ago I purchased a Ford from Klaben and experienced the same worry free, "Lightning Fast", "Buy it and Drive it" experience. Our finance guy Brian was very friendly and did not give you the shrewd feeling of "let’s hurry this up", and forcefully shove additional unneeded items down your throat that many of the other dealers try. Our salesman Don Jacobs, was not only helpful at the beginning but was a savior when we decided to change colors midstream of our new vehicle. Don also informed us through the stages of production and contacted us immediately when our vehicle arrived. We had a few issued with factory problems and Joe in service was “Johnny on the spot” and was ready to complete the fix in a few days. If you’re shopping for a new or used car you cannot beat the service and friendly approach to getting your new car at Klaben! More
Thank God for Don Jacobs @ Klaben Chrysler Jeep! A little background; I had been in the market for a Jeep Wrangler for some time. Earlier this year my brother joined me in a quest for a Wrangler of his own. background; I had been in the market for a Jeep Wrangler for some time. Earlier this year my brother joined me in a quest for a Wrangler of his own. We figured we would join forces and shop dealerships with the potential of a double purchase. We figured this would get us the best deal. That being said, I will spare the names of several large Jeep dealers in the area when I say what a learn! Two major dealers actually ignored us even going as far as to not respond to emails. We search and checked inventories and almost overlooked Klaben only because of the lack of in stock vehicles. Well now I know why! We were referred to our sales rep Don Jacobs and after meeting with him our search was over. He was very knowledgeable and helpful with ordering exactly what we wanted in our Jeeps. There was a no BS approach to pricing and a very fair deal was struck. Fellow Jeepers take note and do not skip over this dealership in your search! Even though I have hopes of my Jeep lasting forever (hope being the key word) I will definitely recommend this dealer and especially Don Jacobs to any interested ear. More
My lease was ending with another dealership, and I was looking around for a smaller SUV and the best deal. My sister in law had recently purchased her vehicle from Klaben, so I visited their dealership. I looking around for a smaller SUV and the best deal. My sister in law had recently purchased her vehicle from Klaben, so I visited their dealership. I was very specific about our budget, and what I wanted in our next leased vehicle. I honestly never imagined it to be as easy as it was. I really feel like Andrew went above and beyond, he was so helpful and incredibly friendly. Kim in finance was fantastic as well. She had all the paperwork ready, and explained everything thoroughly. It was such a surprisingly pleasant experience! I would recommend Andrew and Klaben to every single person I know in the market for a car. More
Tim Bagley is a terrific salesman for Klaben. He was friendly and helpful. He made the buying process feel easy and comfortable. I was so happy that he helped us buy our vehicle because there was no p friendly and helpful. He made the buying process feel easy and comfortable. I was so happy that he helped us buy our vehicle because there was no pressure, everything was explained clearly and to the point. I will send any prospective car buyers whom I know to Klaben now because we had such an excellent experience with your company. Thank you again to Tim for making it great! More
We have a very nice experience with Klaben. Andrew was very helpful and help meet my price needs. John worked with with wife to help point her in the right direction as we were narrowing down are options. very helpful and help meet my price needs. John worked with with wife to help point her in the right direction as we were narrowing down are options. I would recommend these guys to anyone who is looking to purchase a vehicle. I will also return to Klaben for service and for my next vehicle. More