Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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ms krs Outstanding customer service. Justin bolen was very helpful and informative on cars and how to get loans. Check them out! You will drive away with a d Outstanding customer service. Justin bolen was very helpful and informative on cars and how to get loans. Check them out! You will drive away with a dependable car! More
HGage56 The salesman that first approached me was Nick Brandt he was very courteous and helpful and understood my particular circumstance he worked with me a The salesman that first approached me was Nick Brandt he was very courteous and helpful and understood my particular circumstance he worked with me and put me in the car that i wanted.The staff at klaben were very friendly from the moment we came to this dealership and i like that. Thank you Nick Brandt and the sales staff at Klaben Chrysler jeep Dodge Ram. More
Always a great experience This is our 3rd car purchased with Justin Bolen. He and Klaben always go above and beyond to put us in the car we need. I have never felt pressured This is our 3rd car purchased with Justin Bolen. He and Klaben always go above and beyond to put us in the car we need. I have never felt pressured or overwhelmed. ALWAYS a great experience and will continue to go there for our vehicle needs. More
Above and Beyond Customer Service My interaction with Klaben Chrysler Jeep Dodge Ram began online. I submitted a request to get information on a 2014 Jeep Wrangler. And since I made th My interaction with Klaben Chrysler Jeep Dodge Ram began online. I submitted a request to get information on a 2014 Jeep Wrangler. And since I made the inquiry on a Sunday, I didn't expect a call back until the beginning of the new week. I received a call from John Ruggles and we discussed a particular Jeep Wrangler that I saw on the lot (Altitude package) and scheduled a day and time to come in to test drive it. Unfortunately, that particular vehicle had been sold prior to my visit. John contacted me to let me know. I decided to come in and test drive another Jeep. John showed me other Jeeps on the lot but I was set on getting the Jeep Wrangler Altitude in black with dual tops and other features. John went to work to search for what I wanted. He found it at another Jeep dealership and was able to get it for me. I had such a great experience not only with John but also with Nick Brandt and Brian Franklin in financing. Nick is the resident Jeep expert and he walked me thru Jeep 101 which was a big help as I am a first time Jeep owner. He even offered his assistance, when I was ready, to show me how to install the soft top. I took him up on the offer and came back in a few days later. Brian, finance manager, was the last person I dealt with. Brian was very friendly, He made the financial aspect very easy and explained everything in detail. These individuals went "above and beyond" to make my experience a good one. I know that I can count on them to be there when I have questions about my new vehicle. Thank you. I love my Jeep Wrangler! More
Best place to buy a vehicle! ! I love my 2014 Dodge Grand Caravan..:) Went to a different dealership prior to Klaben and basically got the run a round..went to Klaben got the van th I love my 2014 Dodge Grand Caravan..:) Went to a different dealership prior to Klaben and basically got the run a round..went to Klaben got the van that I wanted at a much lower price along with lower payments..:) More
Such a sweetheart! Caleb was great! Wasn't the least bit pushy and listened to everything I wanted and deffenetly met all of my reqirements! Very personable. Defiantly Caleb was great! Wasn't the least bit pushy and listened to everything I wanted and deffenetly met all of my reqirements! Very personable. Defiantly would go back to him! More
A No hassle, low pressure overall great experience. The salesperson Justin Bolen was very helpful and patient not only with myself but was great with my kids as well. He is the reason we have become rep The salesperson Justin Bolen was very helpful and patient not only with myself but was great with my kids as well. He is the reason we have become repeat customers of Klaben. More
Top notch! Justin Bolen is awesome! I was on a tight budget because we just bought a house and have a car payment already. Justin worked his magic and and made s Justin Bolen is awesome! I was on a tight budget because we just bought a house and have a car payment already. Justin worked his magic and and made sure to get us into a great car and within out budget. Loving the new Dodge Dart! Will definitely come back to Klaben to deal with Justin in the future! More
very kind and courteous from the time we pull in parking lots the people there were very kind and courteous and to the very end of deal they were very patient . from the time we pull in parking lots the people there were very kind and courteous and to the very end of deal they were very patient . More
THE MOST AMAZING BUYING EXPERIENCE EVER!!! My Friday started with an appointment to discuss car costs at the dealership I have gone for service for the past 5 years on my Jeep. I stopped at th My Friday started with an appointment to discuss car costs at the dealership I have gone for service for the past 5 years on my Jeep. I stopped at the mailbox on my way out, saw a circular of the Summer Sales event and some special programs that were offered. I decided to call and give it a shot, Thank God I did! I was connected with John Ruggles who has become my new "favorite person" He was honest, concise, and had all of my options laid out for me very clearly. He then introduced me to (who I could not believe was the General Manager) Mr. Jeffrey Beane. Because he greeted me as I walked in the door and was visible the ENTIRE duration of my visit. These gentleman were able to get my current loan paid, get me financed and into a brand NEW 2014 within 3 hours. Even Kim in finance was very kind and sweet and continued to give excellent service and never rushed me. The entire staff at Klaben was wonderful and they should be proud to be a part of an organization that believes in hometown pride, and customer satisfaction. I will ALWAYS by from Klaben and will tell everyone I know of my experience! Best experience ever! Thank you Klaben. More