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Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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we walked in the show room and was greeted right away. we explained what we were looking for and Gil found what we were looking for and we loved it. unfortunately it took us to long to get our things togethe explained what we were looking for and Gil found what we were looking for and we loved it. unfortunately it took us to long to get our things together to get things moving and the car was sold. Gil found another vehicle for us right away and we were off on another test ride. this one was better than the first one. Gil was very helpful and pleasant. He never got impatient with us or rushed us to make a decision. The financial team was also very helpful and informative. We would definitely refer other people. In fact my son will be going to Klaben when he is to get a new car. More
Justin was a great help in teaching me about my vehicle and how to use all the equipment. He even stayed late on New Year's Eve to make sure my vehicle was delivered to me!! I would highly recommend this d and how to use all the equipment. He even stayed late on New Year's Eve to make sure my vehicle was delivered to me!! I would highly recommend this dealership to friends and family. I love my new truck! More
I purchased my last four trucks from Klaben Dodge and thought i would share a few reasons why I conitue to shop at Klaben: 1. Courteous and honest staff - feeling good about such a large investment i thought i would share a few reasons why I conitue to shop at Klaben: 1. Courteous and honest staff - feeling good about such a large investment is a must for me 2. Store appearance and longstanding history - some dealers come and go and I wanted to ensure that if I have a need, my delaership is still therefor me. Klaben store is always well kept and sharp looking as well which is also a sign of their longevity. 3. Fair Pricing and large selection - Internet advancements make pricing a deal very easy (the problem with internet research is usually the hidden costs that they do not mention until you are very far down that path) I shooped around for each purchase and received my best deals from Klaben without the hassle of the research. Klaben also had a vast selection of vehicles that other dealers did not offer 4. Meeting my needs - from the test drive with Justin Bolenn to financing with Brian Franklin I cannot express to you in words how comfortable, easy, and quick these guys make the purchasing process 5. Justin Bolen - amazing salesman that represents what a saleperson should be (honest, friendly, relational, knowledgable, focused, and understanding). All around a wonderful car purchasing experience that I would highly recommend. More
I have purchased numerous vehicles from Don Jacobs at Klaben and every time I visit he is there to help me with my buying experience. He is very attentive to my needs and answers my questions honestly. H Klaben and every time I visit he is there to help me with my buying experience. He is very attentive to my needs and answers my questions honestly. He does not push me to hurry and make my decision so he can get to other customers to sell to, but he can juggle many customers at one time and I do believe everyone goes home(with a new vehicle) and is very happy. I will, as long as Don Jacobs is in sales at Klaben, stop there first to purchase my next vehicle. It is always a pleasure to visit the dealership with many nice, happy people to deal with. Thanks for your time. My wife really loves her new Jeep Compass Latitude. More
First of all, Ken Harris is an excellent person to "work" with. He is a natural. Great attitude, patient, etc. Ken spent so much time with me and my wife in answering any questions or concerns th "work" with. He is a natural. Great attitude, patient, etc. Ken spent so much time with me and my wife in answering any questions or concerns that we had. We have been leasing/buying our cars from Klaben since they opened. And, we will return to Klaben in the future. We will continue recommending to others, especially Ken Harris. More
I have been going to Klaben for all of my service needs since I purchased my Jeep. I didn't buy it from them but it was the positive experience I had there while car shopping that led me to choose them for since I purchased my Jeep. I didn't buy it from them but it was the positive experience I had there while car shopping that led me to choose them for service. I've had nothing but good experiences there. Anytime I call to make an appointment they always have one available asap that fits into my schedule. Dmitry Kapralov is who I work with and he's great! Always so very helpful, kind, and patient. He definitely makes me feel comfortable leaving my Jeep in their hands and like I am getting the BEST service at the best price. Can't beat that. I highly, highly recommend Klaben for purchasing and service needs and I also highly recommend Dmitry. More
When I went to Klaben I knew exactly what I was looking for and Ken Harris did not try to pressure me into something "better". He also went above and beyond once the deal was completed for and Ken Harris did not try to pressure me into something "better". He also went above and beyond once the deal was completed More
Mr. Ken Harris is the BEST!!!!! I have purchased several vehicals from Ken. He is very helpful and trustworthy. I like that he knows my preferences and goes above & beyond to make sure I'm happy. HE IS AL vehicals from Ken. He is very helpful and trustworthy. I like that he knows my preferences and goes above & beyond to make sure I'm happy. HE IS ALWAYS AVAILABLE!!!! Thank you Ken :-) More
I can tell Gilbert enjoys what he does and he knows what he is talking about. Very pleasant during my many test drives and knew exactly what I wanted even though I insisted on driving everything. I did drag he is talking about. Very pleasant during my many test drives and knew exactly what I wanted even though I insisted on driving everything. I did drag him on multiple test drives before finally making a decision on my current lease. I keep in touch adding to my wish list for my next lease/purchase, I like all the gadgets. More
My husband and I went to Klaben to take a look at Jeeps. We have never owned one and Don Jacobs greeted us and proceeded to help us. He showed us a couple new ones and then we looked up some of the used inv We have never owned one and Don Jacobs greeted us and proceeded to help us. He showed us a couple new ones and then we looked up some of the used inventory. We found an almost new 2012 Jeep with only 7,896 miles. We test drove it and fell in love. Don was very helpful without being overbearing or pushy. We came back a couple days later and purchased the vehicle. He made the experience very easy and pleasant. He made us want to come back again and recommend this dealership. More