Klaben Chrysler Jeep Dodge Ram

Awesome staff! My husband and called the dealership Monday afternoon and spoke to John Ruggles....we told him we were looking at trading in our 2012 Journey for a 20 My husband and called the dealership Monday afternoon and spoke to John Ruggles....we told him we were looking at trading in our 2012 Journey for a 2014 Dodge Ram....We told him to expect us at about 5:30pm....We pull up to the dealership and John meets us before we even hit the door! He worked with us and got us out the door with our new Ram in about 3 hours...which is amazing! He was extremely helpful and even took the time to listen to ALL of my questions and concerns! John Ruggles and Brian Franklin were very very helpful! This is my second vehicle from Klaben in Kent and I will for sure be returning for another! More

John Ruggles rocks! John Ruggles made it easy to buy the car of my dreams. He did all of the work over the phone so I just walked in, signed papers and I was driving my n John Ruggles made it easy to buy the car of my dreams. He did all of the work over the phone so I just walked in, signed papers and I was driving my new 2014 Dodge challenger off the showroom floor! More

Lifetime Customer and Very Satisfied!! I went to other dealers prior to going to Klaben and was beyond frustrated and let down. I originally went there for a second opinion and to see what I went to other dealers prior to going to Klaben and was beyond frustrated and let down. I originally went there for a second opinion and to see what other dealers had to offer me. My husband and I went in and met with Nick. He was friendly, upfront, honest, and very helpful. We've had very bad experiences in the past with purchasing a vehicle, but working with Klaben this was the easiest and rewarding car buying experience I've ever had. With some compromise we got what we wanted and more. More

New Durango My wife and I saw a vehicle on the lot during a bike ride. While the vehicle was beautiful it was not the color I wanted and had some options I did no My wife and I saw a vehicle on the lot during a bike ride. While the vehicle was beautiful it was not the color I wanted and had some options I did not need. I contacted the dealer the next day to inquire about finding the vehicle I wanted in the color I preferred. I was contacted immediately by the sales representative Don Jacobs immediately and was told it would not be a problem finding the vehicle I was after. Based on my past experience with Klaben and my personnel relationship with Matt in the service department ( we graduated high school together) and the excellent service I have received from Joe in the service department over the last ten years I decided to stop in and ask Matt about his opinion on the Dodge Durango Citadal. Matt was very positive in his comments and said Don was a great guy to work with. I immediately test drove the vehicle that was on the lot and fell in love with it. The mechanic on duty Joe Slider was very helpful in preparing the vehicle and getting it ready for me to test drive. I drove it and loved it from the moment I started it up. Don was able to locate two vehicles in the two colors I was thinking about and sent my wife and I out to look at the choices. Within a couple of hours we were able to select the color we wanted. I called Don and within two days I had the exact car with the options I wanted at a price that I believe was very fair. Don made sure I was given the incentives available and also got me what I wanted for my trade in. While I have only had the car for a day and can say I love it and it is definitely one of the nicer SUV's on the road. More

NEEDED A VAN TO TRANSPORT MY WHEELCHAIR JUSTIN BOLEN SHOWED US A TOWN AN COUNTRY. IT WAS JUST WHAT WE NEEDED. THANK YOU JUSTIN FOR ALL YOUR HELP AND MAKING THE WHOLE PROCESS SO EASY.WE HAVE JUSTIN BOLEN SHOWED US A TOWN AN COUNTRY. IT WAS JUST WHAT WE NEEDED. THANK YOU JUSTIN FOR ALL YOUR HELP AND MAKING THE WHOLE PROCESS SO EASY.WE HAVE PURCHASED SEVERAL CARS FROM KLABEN IN THE PAST .JUSTIN WAS SO CARING TO WHAT OUR NEEDS WERE. HE TOOK THE TIME TO EXPLAIN ALL THAT WE WANTED TO KNOW.IT WAS MORE TO HIM THAN JUST SELLING A CAR.AGAIN THANKS JUSTIN WILL BE BACK TO SEE YOU SOON..DONNA AND STEVE.. More

Thank You Justin and The Klaben Dealership! Thank you so much for helping both me and my brother purchase our first vehicles! We were in a time crunch and new to car buying. You both made the pr Thank you so much for helping both me and my brother purchase our first vehicles! We were in a time crunch and new to car buying. You both made the process simple, easy, and fun. Thank you for the great service and great deals. You have just made two new and very satisfied customers. Thank you. More

Great service! Bought a used pt cruiser as my car was no longer drive-able. Gil helped my dad and I find the perfect car at the price we wanted in a friendly genuine Bought a used pt cruiser as my car was no longer drive-able. Gil helped my dad and I find the perfect car at the price we wanted in a friendly genuine, non-pushy way. Very attentive to our needs, Thanks Gil! More

Courtney Hay Caleb did a great job of making me feel very comfortable. He was not pushy and I got the car I wanted at a reasonable price! I won't go anywhere else Caleb did a great job of making me feel very comfortable. He was not pushy and I got the car I wanted at a reasonable price! I won't go anywhere else to buy a car. More

New Jeep Cherokee Justin Bolen was very professional, He took the time to answer my questions on various models. When I picked up my car it surpassed my expectations. Justin Bolen was very professional, He took the time to answer my questions on various models. When I picked up my car it surpassed my expectations. I would recommend Klaben and Justin to my asscciates and friends. This is the third car I purchased at Klaben Chrysler Jeep and I have been very satisfied with the sales and service with all three. John Powell More

4th lease of Town and Country We have leased several times from Klaben and Don Jacobs and appreciate the low pressure sales process. Often we will speak via phone to make arrangeme We have leased several times from Klaben and Don Jacobs and appreciate the low pressure sales process. Often we will speak via phone to make arrangements and then come into the store to complete our sale which helps with our schedules. More