Klaben Chrysler Jeep Dodge Ram

Outstanding experience! As a first time Klaben customer with 50 years of car buying experience, I can't speak highly enough about the service I received from Courtney and oth As a first time Klaben customer with 50 years of car buying experience, I can't speak highly enough about the service I received from Courtney and others at Klaben. Courtney asked about my vehicle needs, driving habits. and financial considerations. She listened attentively to my answers and worked diligently to provide me with timely and accurate information for making my Dakota/Patriot transition, my purchase/lease decision, and my model/equipment choices ... all for determining the right vehicle for my needs, finding the vehicle that exactly met my expectations, and bringing it all together within my (fixed income) budget which she helped me establish. During our month-long process, she kept in touch with informational calls, without ever making me feel pressured. In short, Courtney put this happy customer in exactly the vehicle I wanted at a price I could afford. I have already recommended Courtney and Klaben to others who are thinking of a new vehicle. More

Excellent professional Salesmen I have been shopping for a used Dodge Ram 1500 for the past few months. During this time I have been to a Dodge dealership in Massillion. They have r I have been shopping for a used Dodge Ram 1500 for the past few months. During this time I have been to a Dodge dealership in Massillion. They have raised a trucks price by $7000 from the Internet price and from our phone conversation. I have also been to an appointment with a dealership in Barberton, OH just to find out the truck they wanted to show me was sold two days ago. The salesperson wanted to do paperwork instead of showing me trucks. Not so at KLABEN. My salesmen was Mr. John Rubbles. Although a 2013 Dodge Ram 1500 I was looking at was sold in the last minute before I could make it to the dealership , he asked me if I would consider a 2014. I tolf him that it was out of my range. After crunching some numbers he got back to me. I was able to lease a brand new 2014 Dodge Ram 1500 Crew Cab, 4x4 with all the bells and whistles for less what I had planned in my budget. He was low pressure, up front, honest. I was very impressed and asked him and found out that all of Klaben Sales personnel work the same way. My financing and paperwork took less than 15 minutes. I like to say that they will get my business in the future as well. I have four boys and when they reach their driving age we will surely be going to Klaben to get their first vehicles. Thank you to everyone at the Klaben Chrysler, Dodge dealership. Respectfully, Ty Huff More

Great car buying experience! This was the first time I purchased a car from Klaben and John Ruggles made it a positive experience. At first they did not have a Durango with the r This was the first time I purchased a car from Klaben and John Ruggles made it a positive experience. At first they did not have a Durango with the right equipment on the lot. John found several at other dealerships and worked with us to see what the options were. As we narrowed our selection a car arrived at the dealership which met and exceeded most of our needs. The price was higher than we were interested in paying but with the affiliate program and a generous trade in price we were able to get it to an acceptable range. John worked with us to make sure we were happy with the purchase vs forcing us into something we did not want. Overall a great experience. More

NEW CAR PURCHASE HAD THE PRIVILAGE OF WORKING WITH JUSTIN ON PURCHASHING OUR DAUGHTERS FIRST CAR. THE PROCESS WAS ONE OF THE MORE SIMPLE EXCHANGES I HAVE EVER DONE WHE HAD THE PRIVILAGE OF WORKING WITH JUSTIN ON PURCHASHING OUR DAUGHTERS FIRST CAR. THE PROCESS WAS ONE OF THE MORE SIMPLE EXCHANGES I HAVE EVER DONE WHEN IT COMES TO BUYING A NEW CAR. JUSTIN WAS A TRUE PROFESSIONAL AND HAD ANSWERS FOR ALL OF OUR QUESTIONS. THIS WAS OUR FIRST PURCHASE WITH KLABEN DIDGE AND IT WONT BE OUR LAST. VERY IMPRESSED WITH THE WHOLE PROCESS!! More

Great service, great price Being my first time purchasing a newer vehicle Gilbert was very helpful. He knew the full details of each car and helped me find the one that best fi Being my first time purchasing a newer vehicle Gilbert was very helpful. He knew the full details of each car and helped me find the one that best fit what I was looking for. After purchasing a 2013 Dodge Dart I couldn't be happier. More

Best car buying experience! John Ruggles was our helpful, friendly and honest sales person. This is our third car that we have purchased / leased from Klaben. We are always imp John Ruggles was our helpful, friendly and honest sales person. This is our third car that we have purchased / leased from Klaben. We are always impressed with the service that Klaben offers and how customers are treated there. John offered to search our employers to see if he could save us a few dollars with employee discounts. And he did! This was hands-down the best and fastest car buying experience ever! Carrie & Ryan Wagner More

GILBERT PERRIN HI MY NAME IS FRANCES MCDONALD, I WAS IN A COUPLE OF WEEKS AGO AND I WAS GREETED BY GILBERT PERRIN WITH A VERY POLITE HAND SHAKE WHICH WAS VERY IMPRES HI MY NAME IS FRANCES MCDONALD, I WAS IN A COUPLE OF WEEKS AGO AND I WAS GREETED BY GILBERT PERRIN WITH A VERY POLITE HAND SHAKE WHICH WAS VERY IMPRESSIVE MOSTLY BECAUSE HE TREATED ME LIKE I WAS VERY WELCOME AND IMPORTANT ! HE KEPT ME WELL INFORMED ON EVERYTHING AND I ENDED UP BUYING A 2014 DODGE RAM AND IM VERY PLEASED GILBERT WAS MY SALES PERSON HE IS A VERY GOOD SALES PERSON , BECAUSE I WAS ONLY LOOKING BUT HE WASN'T PUSHY HE WAS VERY NICE TO ME AND MY HUSBAND AND I JUST WANT TO SAY THANK YOU TO HIM AGAIN. IT WAS A PLEASURE TO WORK WITH HIM More

Another pleasant experience at Klaben! This is the fifth vehicle that I have purchased from Klaben. Chuck Lindon worked with me on my most recent purchase of a Jeep Cherokee. Chuck was grea This is the fifth vehicle that I have purchased from Klaben. Chuck Lindon worked with me on my most recent purchase of a Jeep Cherokee. Chuck was great to work with, and was very understanding of my vehicle option preferences and working in my desired price range. Chuck set me up with the vehicle that I was looking for! Overall, I have never had a bad experience with Klaben sales or service, and would highly recommend to anyone looking to purchase a new or used vehicle. More

Ram 1500 Courtney Means sold me my new dodge ram she was very personable and I would defiantly recommend her to my friends and family or to anyone who needed a Courtney Means sold me my new dodge ram she was very personable and I would defiantly recommend her to my friends and family or to anyone who needed a new ride. More

Relaxing Buying Experience Courtney Means made the usually nerve racking experience of purchasing not one, but two cars a very pleasant and relaxing experience. She was very kno Courtney Means made the usually nerve racking experience of purchasing not one, but two cars a very pleasant and relaxing experience. She was very knowledgeable and refreshingly not pushy in the least. She was very attentive and did an excellent job of helping me and my former partner in crime to find the perfect rides for our needs. We truly enjoyed the whole experience and got fantastic deals on both cars. If I had the money, I'd come in and buy two more cars just for the laughs, LOL! Thanks for all the help Courtney! Love 'Dave's Phone" every time I hear it. Good luck in the future! More