Klaben Chrysler Jeep Dodge Ram

Loved our experience My wife and I decided to shop for a Jeep today, We showed up and met Courtney at the door and we have never met a more professional and comfortable sa My wife and I decided to shop for a Jeep today, We showed up and met Courtney at the door and we have never met a more professional and comfortable salesperson to be around. We will surely recommend her to anyone we know looking for a Jeep or Chrysler in the future. More

Awesome dealership recommend Chuck Chuck worked well with me even when I had to put it off because of mother in hospital, he understood. He didn't harass me either to keep calling like Chuck worked well with me even when I had to put it off because of mother in hospital, he understood. He didn't harass me either to keep calling like some do. He respected my situation. I would recommend him as a salesman to anyone and I live over two hours away, they even brought me the car and it was just as he said very nice. Thanks again Chuck. If you want honesty for the customers this dealership is it.... More

Shopping for a vehicle- excellent service! I never knew the advantages to leasing a vehicle until I spoke to Courtney at Klaben. She was very knowledable and friendly, and explained to me exac I never knew the advantages to leasing a vehicle until I spoke to Courtney at Klaben. She was very knowledable and friendly, and explained to me exactly how leasing works within my budget. I am now confident that leasing will be the right option for me. When I get that new lease, it will definitely be at Klaben and through Courtney. Thank you!! More

Bought two new cars from Courtney Just got my brand new Ram and I love my truck and my sales person was awesome. 20 degrees outside and Courtney pulled up 3 different trucks for me to Just got my brand new Ram and I love my truck and my sales person was awesome. 20 degrees outside and Courtney pulled up 3 different trucks for me to look at. M y daughter also bought a new Dart last month too. Thanks for making it easy! Sharon B More

Justin Bolen was a huge help!!!! Out of numerous northeast Ohio dealers, Justin was the only salesman that took me (a twenty year old kid) seriously and offered all the service he cou Out of numerous northeast Ohio dealers, Justin was the only salesman that took me (a twenty year old kid) seriously and offered all the service he could. Justin and the entire Klaben team made buying my 2014 Ram 1500 an easy experience that I wont forget. I will continue to purchase from Klaben. More

Positive and professional vehicle purchasing experience! * John is very Jeep product knowledgable * He is a very good listner; very respectful * Not pushy; takes a courteous approach to the process * Very * John is very Jeep product knowledgable * He is a very good listner; very respectful * Not pushy; takes a courteous approach to the process * Very friendly atmosphere * Overall car buying experiernce was positive and professional * Thorough delivery process...clear explanations of vehicle features, settings, controls, etc. More

Bought "12 Jeep The dealership and my rep, Chuck Lindon, were both great. Never felt pressured and they were very helpful through the entire process. Would definite The dealership and my rep, Chuck Lindon, were both great. Never felt pressured and they were very helpful through the entire process. Would definitely recommend the dealership and Chuck to anyone in the market for a car. More

Most positive and stress free car buying experience ever!! Our prior lease from another dealer was almost complete. I asked my husband if we could go back to a Jeep instead of going back to where our lease wa Our prior lease from another dealer was almost complete. I asked my husband if we could go back to a Jeep instead of going back to where our lease was from. After his initial research and going to look, my husband Eric presented me with 2 options. A week or so ago we went to do the test drives. I became further attached to the Jeep. Our sales associate, Caleb Jacobs was very understanding, friendly and well-versed on anything I could possibly ask about the Cherokee Limited, and then some (he even answered questions my dad had regarding the Grand Cherokee Overland he was interested in but lives in N.C.). Caleb knew he had some potential competition and accepted the challenge head on! He was very patient throughout the process and took as much time as needed, whether we were sitting down with him or calling/texting him during the day. I went back for a 2nd test drive and Caleb not only was waiting for me but had the showroom vehicle I kept gravitating back to outside and ready to go. Caleb took me back over ever aspect and feature of the Jeep bumper to bumper top to bottom inside and out.....he was even welcoming and excited to answer the 2 pages of additional questions I had come up with for him. Before I left, I was given additional "fact" sheets to discuss with my husband so we could make our decision, even though mine was already made. My husband thought I was pulling a fast one with all the additional information I came home with and after texting with Caleb a few more questions, my husband finally called him. Caleb verified everything I had relayed was correct. Within the next day my husband called Caleb and asked him to have everything ready for us to come in this past Thurs. night to sign and take my Jeep home! When we finally arrived my husband saw a Grand Cherokee in the showroom he was interested in. Caleb didn't hesitate to have the numbers run for us and said if we decided to move up, it wouldn't be a problem at all! We ended up taking home the initial Jeep we came in for. Caleb again took the time to go over the features with me and said he is available whenever I had questions about anything. I am positive Caleb and Klaben have customers for life! I couldn't have asked for anything more! More

Excellent Buying Experience I was in the market for my very first truck and was having a difficult time finding a dealership that would work with me on the price, until I went to I was in the market for my very first truck and was having a difficult time finding a dealership that would work with me on the price, until I went to Klaben Chrysler Jeep and Dodge. I worked with the sales rep Courtney Hatcher and couldn't have been more pleased with the whole buying experience. Courtney was very personable and easy to talk to, kind of like speaking to a friend. She was never pushy or aggressive in her sales tack-ticks and helped to explain both the pros and the cons of my purchase. She made me feel comfortable and that's the most important thing to me when making a purchase this large. It was only after speaking with Courtney Hatcher that I felt I was making the right decision in purchasing the 2007 Dodge Ram of my dreams. More

Stress Free Experience My grandparents needed a new car, i did the research and the leg work for them. Spoke with Courtney, she answered all my questions and was beyond info My grandparents needed a new car, i did the research and the leg work for them. Spoke with Courtney, she answered all my questions and was beyond informative. My grandparents got a 2104 dodge caravan. The best car buying experience ever. More