Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,519 reviews
Don Jacobs and crew This is our 2nd time purchasing a bew vehicle from Klaben Chrysler / Dodge. Both times had a great experience. Usually.. new car shopping is a pain. This is our 2nd time purchasing a bew vehicle from Klaben Chrysler / Dodge. Both times had a great experience. Usually.. new car shopping is a pain. Not this time. Quick, easy, and took less then 3 hours from the time we arrived till we were out on the road. I would definitely recommend friends and family to visit Klaben stores when thinking of looking for a new vehicle. More
HUGE THANK YOU TO JUSTIN BOLEN MY HUSBAND AND I PURCHASED OUR FIRST CAR TOGETHER 9/26 AND HAD THE PLEASURE OF DOING BUSINESS WITH JUSTIN BOLEN. HE UNDERSTOOD OUR CURRENT SITUATION A MY HUSBAND AND I PURCHASED OUR FIRST CAR TOGETHER 9/26 AND HAD THE PLEASURE OF DOING BUSINESS WITH JUSTIN BOLEN. HE UNDERSTOOD OUR CURRENT SITUATION AND WENT ABOVE AND BEYOND TO HELP US. WE GOT OUR AMAZING 2011 CHEVY MALIBU FOR ONE AMAZING PRICE. HE GOT OUR PAYMENTS BELOW WHAT WE WANTED. I WILL BE RECOMMENDING HIM AND HAVE BEEN SINCE THAT DAY. THE ENTIRE CREW THERE WAS SUPER NICE AS WELL. THAT WAS OUR FIRST EXPERIENCE AND WE WILL BE GOING BACK. THANK YOU SO MUCH JUSTIN FOR EVERYTHING YOU DID. JOSH AND ANGIE HILL More
Fist time leasing I have been to other dealerships and all they care about is making the sale and then out the door, instead of investing in you. I was very impressed I have been to other dealerships and all they care about is making the sale and then out the door, instead of investing in you. I was very impressed with the sales person Courtney Hatcher and her honesty. She made my time their very comfortable and she invested in me as a person and a single Dad. I would HIGHLY recommend her to my friends and family :) More
Two cars are better then one Thank you Justin Bolen from both Karen and Dean. Buying two cars was so much fun, thanks to you. Karen loves her new Jeep and I love my T & C Thank you Justin Bolen from both Karen and Dean. Buying two cars was so much fun, thanks to you. Karen loves her new Jeep and I love my T & C More
Very Pleased!! As a return customer to Klaben, my sales rep Gilbert Perrin helped me pick out my new Jeep Patriot as I was switching from lease to buying. I received As a return customer to Klaben, my sales rep Gilbert Perrin helped me pick out my new Jeep Patriot as I was switching from lease to buying. I received a great deal and will absolutely come back again in the future. Thank you!! More
Amazing experience This was by far the most enjoyable car shopping experience I have ever had. Don Jacobs is one of the best car dealers I have ever had the pleasure of This was by far the most enjoyable car shopping experience I have ever had. Don Jacobs is one of the best car dealers I have ever had the pleasure of meeting. He helped me find the exact car I was looking for, not even 10 minutes after I meant him. He made my shopping experience fun and easy. My brother (who had recently purchased a 2014 Doge dart from don) spoke very highly of him. So I went to go see what the all the fuss was about and he didn't disappoint. The thing I liked the most about the whole thing was that Don is NOT one of those "Pushy" sales men. He helped me out with any questions and concerns I had about my new vehicle and me feel at home. Honestly I was not even planning on getting a car there that day. I was gonna try and drive my old car until the gas tank finally fell through the bottom (My old car was on its last leg) But Don helped me find something I love and now am excited to drive everyday.instead of having the constant fear of thinking will this hunk of junk start today? I am beyond pleased with my new car and I owe it all to Mr.Jacobs. More
Thorough and Knowledgeable! I am in a lease with a few months to go. I was looking at a few of the dealers on West Main but I found most sales people don't want to waste their t I am in a lease with a few months to go. I was looking at a few of the dealers on West Main but I found most sales people don't want to waste their time unless you are going to buy. I asked a young man about lease availability and he sent me to Courtney. Wow what a breath of fresh air! She informed me that Chrysler/Jeep products will offer leases, like we see for all of the other companies. She was happy to talk to me, about different options and look at cars even though she knew I was not buying. In January, I will be giving Courtney a call! She has a sale for sure. More
Extremely Helpul! I am nearing the end of my lease on a vehicle from another dealership. I spoke with Courtney Hatcher about my possible options for getting into a new, I am nearing the end of my lease on a vehicle from another dealership. I spoke with Courtney Hatcher about my possible options for getting into a new, larger vehicle for my growing family, Courtney was so knowledgeable about the various choices I have and helped clear up all my questions. She made a situation I was dreading enjoyable with her friendly personality and her willingness to understand and consider my family's needs. My son adored her as well! Thanks Courtney! More
Awesome Saleswoman We had such a great saleswoman! When we came into dealer we were looking for John Ruggles who we had purchased a Ram from earlier this year, Courtney We had such a great saleswoman! When we came into dealer we were looking for John Ruggles who we had purchased a Ram from earlier this year, Courtney Hatcher came up asked if we had a salesperson and we told her we were looking for John, and she informed us he had retired but she could help us. Boy was I glad we met her. She is so on top of her job, I was sold to deal with her. Her energy is awesome! We will be back and are telling others looking for a vehicle to go see her. More
2015 JeepCherokee Sport-White WOW! Don Jacobs and Brian Franklin (Finance Manager) were wonderful! They were easy going and fun people to deal with. Never felt pressured. Both went WOW! Don Jacobs and Brian Franklin (Finance Manager) were wonderful! They were easy going and fun people to deal with. Never felt pressured. Both went the extra mile. Had my own financing and they were able to beat my good rate. I gave Don a lot of obstacles to overcome in what I was looking for in the right vehicle. They gave me a very fair price for my trade and a wonderful bottom line deal right from the start. They also recognize and respect the importance of military personnel. Don even called me after the purchase to deliver a booklet that was out of stock when I purchased the car! Will definitely recommend this dealer and its team. Thanks for a wonderful experience! More