Klaben Chrysler Jeep Dodge Ram

Excellent Experience our salesman was John Coco. He was very professional, polite, friendly salesman. We leased a 2015 Jeep Cherokee. Even though we had employee pricing t our salesman was John Coco. He was very professional, polite, friendly salesman. We leased a 2015 Jeep Cherokee. Even though we had employee pricing the price was in our comfort zone. i don't usually go to the same dealership after I buy a car there once, but I will return Klaben and John Coco time after time. I live within two miles of another Jeep Dodge Chrysler dealership and chose to drive to Klaben because of our salesman. I would recommend Klaben to anyone interested in buying a car or truck. I have nothing but good things to say about our experience. There are top notch dealership. More

KUDOS FOR KLABEN In a day and age when integrity and sincere supreme customer service is "lost", I found it, in NE Ohio(they really are closer than you think) !!Save In a day and age when integrity and sincere supreme customer service is "lost", I found it, in NE Ohio(they really are closer than you think) !!Save yourself time and energy, you would be foolish to go elsewhere!From beginning to end and everything in between I was treated with respect and care and concern. Klaben has a exceptional ensemble throughout and everyone was there to ensure I was happy and confident in my decision making. Even Mr Klaben stopped and took time from his day to be supportive and offer his honor and kindness, before the buying experience was over, I felt like a part of the family(smile)!!John CoCo was a professional, fun person, to work with,walking me through the process and making it an enjoyable, and praise worthy experience!!!I would recommend his skills as a honest, exemplary, friendly sales person to everyone, and I have to give a shout out to Roscoe, who made mundane paperwork fun.I am ecstatic over my purchase,and although it was not without bumps due to my indecisiveness and trouble "trusting myself", the whole team were encouraging and patient ,without any pressure whatsoever. Their common mission and purpose throughout, was simple "it was ALL about me", devoted to my satisfaction and happiness. Thank you so much Klaben ,I wasn't your easiest sale, but I am a fan for life, and I drive away a prideful, confident, new car owner. You made "my steering experience", a sterling experience! More

My experience at Kent Klaben Dodge Justin Bolen and Lee Richardson were very friendly and worked hard to find the exact Dart I was looking for. I was on barrowed time with the car I was Justin Bolen and Lee Richardson were very friendly and worked hard to find the exact Dart I was looking for. I was on barrowed time with the car I was driving to get to and from work as well as pleasure. Both Justin & Lee were very quick to get my dart to the Kent Klaben location so I could continue with my everyday life. They also upgraded me to a GT for a very low amount of money. I would recommend both Justin and Lee to anyone that's looking to buy a car at Kent Klaben. More

Excellent service through bank problems I cannot recommend the team at Klaben jeep highly enough. Due to being from overseas I had problems with the bank. Courtney and lee moved heaven and e I cannot recommend the team at Klaben jeep highly enough. Due to being from overseas I had problems with the bank. Courtney and lee moved heaven and earth to get me into the car I wanted. There is nothing they won't do to help, will be back with my wife in a few months for her car. Thanks guys do a great experience. Love the car. More

Klaben Jeep Service I didn't buy my Jeep at Klaben but took it there for service for two reasons. First, where I bought the Jeep I soon discovered their service had (and I didn't buy my Jeep at Klaben but took it there for service for two reasons. First, where I bought the Jeep I soon discovered their service had (and deserved) a two star rating. Second, I had previously bought four cars from Klaben and always was pleased with their service. I took my 2015 Patriot in for a radio software upgrade, oil change, and tire rotation. All went smoothly, the radio/Bluetooth works great, and they even called me a day later to make sure I was pleased. More

Knowledge of vehicles I was impressed with Chuck's attention to detail and his knowledge of the vehicles he is selling, such as the warranties, the capabilities of the car, I was impressed with Chuck's attention to detail and his knowledge of the vehicles he is selling, such as the warranties, the capabilities of the car, and the technological aspects., ie; programming the climate controls, bluetooth, iphone, radio, etc. Overall a good experience. More

Excellent service shop I have followed justin stinnett from his service positions at prior dealers. He is the best at what he does and has always got work done in a timely m I have followed justin stinnett from his service positions at prior dealers. He is the best at what he does and has always got work done in a timely matter and very respectful. I don't own a ram anymore but still go to him to get all the work done. I would highly recommend justin and Klaben service in Kent More

Great Experience I used to go to Marhofer dealership for all of my service but have switched to this dealership because of the quality of work and customer service I r I used to go to Marhofer dealership for all of my service but have switched to this dealership because of the quality of work and customer service I receive every time. My truck is an older model and is always well taken care of. The service advisor Justin is always extremely pleasant to work with and happy to help with any problem I have. He is knowledgeable about any recalls and updates as well as help for tires when I needed them. He is one of the main reasons I return to this service center for all my vehicle needs even if its just for an oil change. I have sent friends and family to him and will continue to do so in the future. More

Fantastic service Justin Stinnett is fantastic to work with. He always makes sure you are happy with the work, he will get it done and make sure it is right, and safe f Justin Stinnett is fantastic to work with. He always makes sure you are happy with the work, he will get it done and make sure it is right, and safe for you. I would recommend him to everyone and anyone who needs service on their vehicle. More

Great dealership! I had a great expience at Klaben. Chuck was a great salesman, he guided me through the process and made quick and easy. What i realy liked about the I had a great expience at Klaben. Chuck was a great salesman, he guided me through the process and made quick and easy. What i realy liked about the dealership was the feeling that everyone cared and i wasnt just a sale. This is the third purchase at Klaben and i will be back More