Klaben Chrysler Jeep Dodge Ram

Routine Oil Change & Alignment Check Due To NE Ohio Potholes You may be asking, How can someone write a dealer review on a routine oil change? When I visit Klaben Chrysler in Kent Ohio, it is easy to write a rev You may be asking, How can someone write a dealer review on a routine oil change? When I visit Klaben Chrysler in Kent Ohio, it is easy to write a review. My salesman from three years ago still sends me promotional mailings on service discounts, and even called me a few weeks ago to see if my Chrysler Pacifica was a candidate for a trade-in on something newer. When I had the pleasure of purchasing a super clean, certified used vehicle from Don Jacobs a few years ago, what really stood out was how he genuinely wanted to help me with my purchase, as opposed to selling me something. He helped me get a very equitable trade-in value, and I drove home that very evening in a great everyday vehicle. I called my service writer, Justin Stinnett last Friday and made an appointment for my 100,000 mile oil change today (Monday). I arrived and was greeted with a smile and an open ear, as always. Justin offered to arrange a ride over to the new car dealership showroom while I waited. I told him I wanted to get three new Chrysler factory wiper blade assemblies, the oil change I made the appointment for, and asked him to have my alignment checked and corrected if needed. The next thing I knew Justin was showing me the paper work from the service technician who performed the work/repairs on my car, explained to me what was done, and had me on my way inviting me to call back anytime that I had a need or concern. Some of my friends ask me why I drive a half hour from Canton to Kent "for an oil change" that I can get done anywhere. How do I explain that I get far more than just an oil change at Klaben. I am treated like family and pampered around while my vehicle gets top notch service at very reasonable prices from a dealer who would love to sell me my next vehicle when I am ready. No pressure, just results. No muffler bearings, halogen fluid, or winter air needing replaced in the tires, just honest help at honest prices from an honest family dealership. Do yourself a favor. Do what I do. When you are looking for a new or different vehicle, please call Don Jacobs, and if your current vehicle needs a safety inspection, a pot hole recovery clinic, new tires, tune up , or a new transmission, call Justin Stinnett. See if they treat you as well as they treat me and I think that in a world of "where did customer service in America go?" you will be pleasantly surprised - at Klaben Chrysler Jeep Dodge. Happy Customer; - Todd K from Canton OH More

Great experience I arrived to test drive a Jeep Renegade since I truly believed I would not be able to afford my dream vehicle a Jeep Grand Cherokee.......Chuck went t I arrived to test drive a Jeep Renegade since I truly believed I would not be able to afford my dream vehicle a Jeep Grand Cherokee.......Chuck went the extra mile in making my dream come true. I've found my new dealership and salesman More

GREAT EXPERIENCE JUSTIN IS ALWAYS VERY PROMT AND COURTEOUS, HE TAKES GREAT CARE OF US. WE HAVE TAKEN OUR VEHICLES TO JOHN VENTURA IN THE SERVICE CENTER FOR YEARS NOW. JUSTIN IS ALWAYS VERY PROMT AND COURTEOUS, HE TAKES GREAT CARE OF US. WE HAVE TAKEN OUR VEHICLES TO JOHN VENTURA IN THE SERVICE CENTER FOR YEARS NOW. I TRUST HIM 100% AND I WOULDN'T TAKE MY RIDE TO ANY OTHER MECHANIC. More

my sons new car. I have been dealng with Klaben for years now. They have always treated me with respect. Don Jaobs is the best .Hee always gives me two or three option I have been dealng with Klaben for years now. They have always treated me with respect. Don Jaobs is the best .Hee always gives me two or three options on which way to go and what would fit my needs best. I don't want to deal with anyone else. More

Great cars and great service! My family has been going to Klaben for over 15 years. Justin Bolen has helped us with our new purchases each time. One yearb 4of us bought new cars th My family has been going to Klaben for over 15 years. Justin Bolen has helped us with our new purchases each time. One yearb 4of us bought new cars the same year! We love the Loyalty Link package because it saves us money on oil changes and assessories for our cars. Justin is the kind of salesperson that you feel comfortable with. He does not pressure you and he actually cares about getting you into a car that you can afford. I love this place and always tell my friends to go there and to see Justin Bolen. I love my new 2015 Jeep Patriot! More

THE place to buy or lease your new car or truck I am very pleased with our experience with Chuck Lindon and Klaben Auto Stores. Chuck is knowledgeable, courteous and treats his customer’s with respe I am very pleased with our experience with Chuck Lindon and Klaben Auto Stores. Chuck is knowledgeable, courteous and treats his customer’s with respect. I visited Klaben to look for a Ram truck for my daughter. I was only thinking about purchasing a vehicle. Chuck asked me to consider leasing a Ram truck. He explained Dodge is currently running strong lease incentives on selected models. Klaben had the perfect truck in stock and the lease pricing fit my daughter’s tight budget. Chuck put the lease pricing in writing and answered all my questions. Everything was clear, honest and up front. He gave me the written agreement to take home and study. I chatted with Jeffery Beane, the General Manager, and other members of the Klaben team. Everyone was courteous and friendly. The next day I returned to Klaben with my daughter and closed the agreement. My daughter absolutely loves the Ram 1500. The deep red color is just what she wanted. What an awesome truck! Please, do yourself a favor and stop at Klaben first. See Chuck Lindon for a great deal. I am retired and have purchased many vehicles. My experience with Chuck and Klaben is the best I’ve had at any dealership by far. More

Great experience, very helpful Don was very patient and helpful with my finding the right vehicle I needed and in the price range I could afford. He remembered my name and my situa Don was very patient and helpful with my finding the right vehicle I needed and in the price range I could afford. He remembered my name and my situation though some time had passed from my first visit to his dealership and that impressed me. I did finally buy a nice car from him when the time was right. I would definitely recommend this dealer and this salesman to friends and co-workers. More

Purchase Vehicle Was overall pleased with my experience. Was given a detailed tutorial of vehicle multiple times, so that I knew what it had to offer. Was assisted in Was overall pleased with my experience. Was given a detailed tutorial of vehicle multiple times, so that I knew what it had to offer. Was assisted in a timely manner and they did everything to make my experience a memorable one. Definitely would recommend them. More

Great buying experience Usually I dread buying a car, but working with Caleb Jacobs made my buying experience pleasant. He worked very hard to find a car that fit all my crit Usually I dread buying a car, but working with Caleb Jacobs made my buying experience pleasant. He worked very hard to find a car that fit all my criteria in my price range. Once I drove the car I was sold. Thank you Caleb for all the help and information you gave me. More

good experience It was a pleasure working with Chuck, he made the process easy. He got me a great lease deal on my 2015 Grand Cherokee. Furthermore the dealership g It was a pleasure working with Chuck, he made the process easy. He got me a great lease deal on my 2015 Grand Cherokee. Furthermore the dealership got me out of my Honda lease a little early by taking it in on a trade thus avoiding any wear and tear charges if I would have returned it to Honda. More