Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Lease of 2015 Town and Country We were very impressed with Caleb's working knowledge of the Town and Country Mini Van we were came in to look at. He was pleasant, relaxed and worke We were very impressed with Caleb's working knowledge of the Town and Country Mini Van we were came in to look at. He was pleasant, relaxed and worked well with us even with our two year old grandson in tow. He took the time to find exactly what we wanted and did a great tutorial of all the features in the van when we picked it up. It was nice to have such a good experience purchasing a vehicle when since this is something most of us hate to do. Would definitely look to work with Caleb again and recommend him to friends who are looking for a vehicle. More
Made car shopping easy My boyfriend and I were shopping for a used Equinox. We found 4 that we planned to look at. Klaben was our first stop and the lowest price. They were My boyfriend and I were shopping for a used Equinox. We found 4 that we planned to look at. Klaben was our first stop and the lowest price. They were able to get us the payment that we wanted and even for a shorter term. More
Great dealership, made buying easy. I spent some time looking for a used jeep and I finally found one located at Klaben dealership. I had multiple phone conversations with Chuck Lindon I spent some time looking for a used jeep and I finally found one located at Klaben dealership. I had multiple phone conversations with Chuck Lindon and he was very friendly and informative. I made the drive out to the dealership and they definitely met my expectations, very great overall experience and I will make my next purchase with them also. More
Good experience. Very attentive. Our lease was ending so we needed to turn in our current vehicle for another lease but needed to find a vehicle with similar payments. Called around Our lease was ending so we needed to turn in our current vehicle for another lease but needed to find a vehicle with similar payments. Called around to many dealerships but John at Klaben was the most helpful and understanding of our needs. The vehicle he found for us exceeded our hopes and we are grateful for his effort. More
the salesman Chuck Lindon made it happen. So I found an 03 chevy s10 here at Klaben. It looked pretty good, low miles and body clean for rust in the area where rust holes are common for trucks So I found an 03 chevy s10 here at Klaben. It looked pretty good, low miles and body clean for rust in the area where rust holes are common for trucks. I called in and said I was interested in taking a better look. The truck looked good bodywise with rust, so I asked Chuck how it looked underneath, how rotted it was on the underside...He said he didnt know, but when u take it for a test drive, we will take it over to the garage side and put it up on a lift and you can look it over all you want to. So i got there, met with Chuck. very nice guy, very personable, not pushy at all. we took a test drive, did casual talking, not one time did he mention the truck, how it drove, nor how i liked it...just casual conversation. we just kinda chatted...I commented on how well it felt, the drive was nice. We came back to the dealership and went to the service side of the dealership so i could get the truck up on the lift so i could assess the underbody for rust/wear etc...the truck looked good all around but the parking break wasnt working...I told Chuck, get the parking break fixed and we can make a deal on a purchase...We came to a purchase agreement and I drove the truck home...bad news with the parking brake fix...short version is this, Klaben payed for a tow from wadsworth back to kent. they put it in the fix it bay, they put it back together. I came back and got the truck, supposedly fixed, problem solved...made it about 20minutes from the dealer...same xxxx that was broken, came up again...called the salesman Chuck...He jumped right in there and got it taken care of...the dealership had no courtesy cars available, so Chuck took care of me again and through the dealership got me an rental car, Klaben took care of the fees. Another day of taking a trip to kent and my truck was done right! More
Great Service!! Nick saw my sister and I in order to turn on our leased jeep. My father lives in Texas, and wasn't able to be there for the trade in... We were treate Nick saw my sister and I in order to turn on our leased jeep. My father lives in Texas, and wasn't able to be there for the trade in... We were treated HORRIBLY at anothe local dealership... Not at Klaben! Nick actually gave us quality service and was so polite and kind. I will be going back there to buy my next vehicle because of his exceptional service. No sale was involved in my visit but that did not prevent nick from giving us the best service!!! Thanks Nick and Klaben!! More
Wonderful experience! This was our second time working with Don & Nick. They've been helpful and accommodating during both experiences. I would recommend them to any of our This was our second time working with Don & Nick. They've been helpful and accommodating during both experiences. I would recommend them to any of our family and friends looking to find a new car without the pressure or hassle that other dealerships bring. We will definitely be back again! More
Car leasing made easy! Thank you Nick Brandt and team for making our experience of leasing a new Town and Country van so positive. He listened to what we wanted and he made Thank you Nick Brandt and team for making our experience of leasing a new Town and Country van so positive. He listened to what we wanted and he made it happen. Nick had all of the paperwork ready and he answered all of our questions thoroughly. He was efficient, friendly, and very knowledgeable. We will definitely be back! More
Excellent customer service Justin stinnett is the bestest !!!! He makes sure to get me in in a timely fashion and always has a great attitude every time I have seen him Justin stinnett is the bestest !!!! He makes sure to get me in in a timely fashion and always has a great attitude every time I have seen him More
Great experience Everyone from sales to finance was friendly, knowledgeable, and efficient. Our salesman was patient with all of our questions. We did not feel rushed Everyone from sales to finance was friendly, knowledgeable, and efficient. Our salesman was patient with all of our questions. We did not feel rushed or pressured. We will definitely consider them for future purchases. And we will definitely recommend this dealership. More