Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great customer service! HIghly recommend! Justin Stinnett and Brian Binegar provided great customer service! I was in and out in a timely manner and have never had to return for any follow-up Justin Stinnett and Brian Binegar provided great customer service! I was in and out in a timely manner and have never had to return for any follow-up work. Brian was very thorough and knowledgable. He made great and honest recommendations regarding the future needs of my Jeep. Justin was very personable and upbeat. He makes the process of getting in and out for service quick and seamless. I highly recommend these guys! More
Excellent Gilbert Perrin went above and beyond for me. I went to many dealerships being denied because of my negative equity. Gilbert on the other hand found a Gilbert Perrin went above and beyond for me. I went to many dealerships being denied because of my negative equity. Gilbert on the other hand found a way to get me into a new car. Everyone else told me there was nothing they could do for me and they wouldn't give me a reason why I was denied or what I could improve on. Gilbert was very direct and straight to the point with all of my options. More
quick concise process Our salesman john CoCo was very helpful and knowledgeable about all of the vehicles and lease deals going on. Excellent service, quick and friendly p Our salesman john CoCo was very helpful and knowledgeable about all of the vehicles and lease deals going on. Excellent service, quick and friendly process-we will return. More
Good deal on a great car! Found a 2010 PT Cruiser on cars.com and made an appointment to see it. The salesman Chuck Lindon was ready for us when we showed up (we had exchanged Found a 2010 PT Cruiser on cars.com and made an appointment to see it. The salesman Chuck Lindon was ready for us when we showed up (we had exchanged several emails). The car was a nice find and we took it for a spin and decided to buy it. Everyone at the dealership was extremely friendly and Chuck was great to work with and extremely professional. More
Super service Had to get some work done on my truck and was very pleased with the service dept. Justin in service was awesome,super friendly and informative. Had to get some work done on my truck and was very pleased with the service dept. Justin in service was awesome,super friendly and informative. More
Chuck provided fast and friendly service Chuck Lindon was great to deal with. He was enthusiastic and helpful. He was quick to work out options for us. He was honest about what was realistic Chuck Lindon was great to deal with. He was enthusiastic and helpful. He was quick to work out options for us. He was honest about what was realistic and what wasn't. After the paperwork was signed he did a fantastic job of informing me about how certain things in my car worked, helped connect my phone to my car. it was a very pleasant experience dealing with him. My entire experience with the dealership was great. I've never had an easier and more successful experience car shopping. More
Found just what I was looking for...no hassels/no pressure! After inquiring online the night before, I was conveniently contacted by Chuck Lindon the next day gaging my interest in the vehicle (2015 Dodge Journ After inquiring online the night before, I was conveniently contacted by Chuck Lindon the next day gaging my interest in the vehicle (2015 Dodge Journey). We met that evening and he greeted with enthusiasm and sincere curiosity regarding the type of car I wanted and the reason why I wanted it. His approach was genuine and honest and I felt at ease in making the right decision for me and my family regarding this purchase. There was no back and forth negotiating....just a straight forward approach which also included determining a value for my trade-in vehicle. The closing process was short and sweet. I live over an hour+ away from this dealership and will be contacting them again when it's my wife's turn to buy a car! If you want a true professional, go see Chuck! Thanks man! More
Honest and no hassle! After my one salesmen for a "fallen" dealership got angry that I was shopping at two dealerships (newsflash-1950's are over, shoppers will comparison After my one salesmen for a "fallen" dealership got angry that I was shopping at two dealerships (newsflash-1950's are over, shoppers will comparison shop!) I met Gilbert Perrin and was shocked at his honest and friendly demeanor. No xx or fancy sales pitches, just a thorough explanation of forms and car features...provided a great hassle-free price and made the extra effort of staying well beyond his 12 hour day to see that I was taken care of. If everyone could maintain their cool for so many hours in such a hectic environment, and still be honest and friendly to talk to, car salesmen wouldn't have such a bad vibe. Excellent job Gil!!! More
Easy purchase thanks to Courtney! Courtney Hatcher was wonderful to work with; kind, respectful of my budget, honest, and very friendly. I'd buy another car from her for sure. I wish Courtney Hatcher was wonderful to work with; kind, respectful of my budget, honest, and very friendly. I'd buy another car from her for sure. I wish there were more salespeople like Courtney! More
Efficient, Friendly and Quick I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done I have been taking my Dodge Journey to Klaben for almost two years now for routine service and I am very impressed by the quality of work that is done. Joe Hilliard is extremely friendly, willing to answer my questions and always makes sure to accommodate my busy schedule. This dealership/service center is excellent. Thank you Joe for your continued service. More