Klaben Chrysler Jeep Dodge Ram

Out of State Purchase - Hassle Free! I visited Klaben after finding a used vehicle online that seemed to meet my needs. I found Don Jacobs to be very responsive and courteous when commun I visited Klaben after finding a used vehicle online that seemed to meet my needs. I found Don Jacobs to be very responsive and courteous when communicating by phone and email, and the vehicle matched my expectations perfectly. The purchase process was hassle free and I was pleased that everyone was ready for my out of state purchase when I arrived. I found that this dealership has the highest integrity and a genuine interest in their customers and positive referrals. This drives a level of customer service that isn't typical in the automotive sales industry. I would recommend Klaben to everyone, including the out of state purchaser that might have some hesitations before buying. More

Most AMAZING car buying experience in my life! I was refereed to Klaben by many family members who had bought vehicles there. They all told me to make sure to deal with Gilbert because he was not l I was refereed to Klaben by many family members who had bought vehicles there. They all told me to make sure to deal with Gilbert because he was not like other car salesman. I called Gilbert the night before I was coming in to set up an appointment for the following day and to tell him what I was interested in. The next day I arrived at the dealership with my 9 year old son. The vehicle I described to Gilbert was already parked near the show room waiting for me to inspect. I walked around the vehicle with Gilbert and explained every option to me and how they worked. After seeing that vehicle he allowed me to walk to other similar vehicles to let me see what other options and colors were available. He not only answered all the questions I had but also answered all of the questions my 9 year old son had as well. He truly made him feel like a big part of the purchase experience. After discussing all of our options we ended up deciding on the original vehicle Gilbert showed us. We headed inside the dealership to finalize pricing and payment options. The entire time he made sure we're comfortable and even got a juice box for my son to drink while we waited. The process to this point was the simplist I have ever had and this I the 9th vehicle I have purchased in my life. Once we were through with Gilbert we were set down with Brian ( the finance guy). He thoroughly went over all the finance papers with us to make we were clear on what we were signing and the terms we were agreeing to. There were no games played by either representative of Klaben. They were both up front, honest, and forth coming. They truly made this the easiest car buying experience of my life and showed my 9 year old how much fun buying a new vehicle should be! I will highly recommend Klaben Chrysler to all my friends and family just like my family did to me. They truly deserve the 5 star rating I am giving them. If shopping for a Chrysler, Jeep, or Dodge do not hesitate to stop and see them and make sure to ask for Gilbert! More

Great person to work with when it comes to purchasing Don Jacob made it easy and comfortable for me when I purchase my new used ram. His expert were very helpful. Thank you Don Jacob Don Jacob made it easy and comfortable for me when I purchase my new used ram. His expert were very helpful. Thank you Don Jacob More

Very friendly Everyone were very friendly and very helpful. They helped me in many ways. I will refer them to others and return if I want to trade up. Everyone were very friendly and very helpful. They helped me in many ways. I will refer them to others and return if I want to trade up. More

Fast and enjoyable car buying experience at Klaben Jeep! I was interested in trading in my old 2009 Jeep Grand Cherokee for a new 2015 Jeep Grand Cherokee because of the year end close out. I contacted Klabe I was interested in trading in my old 2009 Jeep Grand Cherokee for a new 2015 Jeep Grand Cherokee because of the year end close out. I contacted Klaben Jeep through the website that I was interested in a specific vehicle. I received a quick response from John Coco who invited me to come in and look at it. I came in and we went to his office. I told him I wasn't interested in the back and forth game and just wanted the best price on their vehicle and what they would give me for my trade in. John said, "Great! We don't play the back and forth game either". 20 minutes later I had the deal in writing. I went home to discuss it with my wife. I emailed him the next morning to say I thought it was a very fair deal and I would like to do business tonight at 6 PM when I got off work. He emailed me back with a list of documents I needed to bring. After work, I arrived at Klaben Jeep at 6 PM. John had the navigation system and tow package already installed and the paperwork was on the desk. I signed the paperwork, retrieved my personal items out of my old car, put them in the new car, John Coco sat with me in the vehicle and explained every feature to me and thanked me for my business and I was home by 8 PM. Very professional! One of the best buying experiences I have ever had. I was never pressured. Everyone was friendly, courteous, and professional. Thanks John! More

Great experience at Klaben Dodge, Jeep.. This is my second lease thru Klaben. I have worked with Justin Bolen both times. He is very helpful in all aspects of the lease transaction. He also This is my second lease thru Klaben. I have worked with Justin Bolen both times. He is very helpful in all aspects of the lease transaction. He also was very helpful in showing me the "ropes" of my new leased vehicle. Great guy! Would go back to him next time also. More

Amazing first car buying experience!! First car buying experience was a success and its all thanks to two great car salesman Justin Bolen and Jeff Phillips! The patients they both had deal First car buying experience was a success and its all thanks to two great car salesman Justin Bolen and Jeff Phillips! The patients they both had dealing with me and all my questions made me feel comfortable and excited for the process. Justin took the time to show me multiple cars and work extra hard to get me into the perfect one with my price range! I love my new car and my car buying experience and will for sure be back to Klaben for my next car!! More

Very helpful staff Our dealer worked with us very patiently. He was extremely helpful in teaching us about the features in our new cars. We will definitely be back! Our dealer worked with us very patiently. He was extremely helpful in teaching us about the features in our new cars. We will definitely be back! More

Nick Brandt For the third time in three years, Nick Brandt has sold me a Chrysler. Each time, I felt he treated me with up most respect. He worked a deal that w For the third time in three years, Nick Brandt has sold me a Chrysler. Each time, I felt he treated me with up most respect. He worked a deal that was honest and fair. Because of this, I will continue to purchase my cars from Klaben Chrysler. More

Amazing day! We were so thankful to meet Caleb Jacobs! He was such an great help to us during our car search. We were starting to feel like we would never find a c We were so thankful to meet Caleb Jacobs! He was such an great help to us during our car search. We were starting to feel like we would never find a car for us and he fortunately proved us wrong! I will only ever go to Klaben for our car needs in the future! More