Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience! We found the staff to be knowledgeable and professional. They helped us evaluate our options without making us feel pressured. We enjoyed our experi We found the staff to be knowledgeable and professional. They helped us evaluate our options without making us feel pressured. We enjoyed our experience, would highly recommend them, and intend to go back for future car needs (service and leasing/buying)! More
Great Experience buying son first car Very positive experience for me and son buying his first used car. Dealership and salesman were laid back, no pressure, positive experience during pr Very positive experience for me and son buying his first used car. Dealership and salesman were laid back, no pressure, positive experience during price discussions. Entire experience left positive lasting impression with no regrets or negative items to note. Caleb and Dad, Don Jacobs were great to deal with. More
Couldn't have asked for a better experience My experience with Klaben was fantastic-- I was greeted with respect and friendliness every time I entered the dealership. The salesmen were knowledge My experience with Klaben was fantastic-- I was greeted with respect and friendliness every time I entered the dealership. The salesmen were knowledgeable and helpful yet never pressured me. Once I decided to buy, the process was quick yet thorough. I would absolutely return for my next car! More
Awesome Experience! Fantastic experience at Klaben with Chuck! The only sales associate in 4 dealerships that spoke to me directly and not just my husband. Highly recom Fantastic experience at Klaben with Chuck! The only sales associate in 4 dealerships that spoke to me directly and not just my husband. Highly recommend! More
Respect, Honesty & Friendliness My two experiences have been great! I was treated fairly with respect & friendliness. I never felt pressured & was impressed with the features offer My two experiences have been great! I was treated fairly with respect & friendliness. I never felt pressured & was impressed with the features offered in the automobile I chose. More
Klaben CJDR Service Over the past thirty years or so, I have had Chrysler, Plymouth, Dodge, Jeep, and Ram vehicles serviced at Klaben. Ford, too, although they're down th Over the past thirty years or so, I have had Chrysler, Plymouth, Dodge, Jeep, and Ram vehicles serviced at Klaben. Ford, too, although they're down the street. They've always been five star in my book. Look at other dealers' ratings and you'll see a difference. More
Got my first new car! I originally went in to look at a used jeep I had seen online and was informed that the car had already been sold. Bummer right? Nope!! I spoke with I originally went in to look at a used jeep I had seen online and was informed that the car had already been sold. Bummer right? Nope!! I spoke with a salesman named John and he showed me that I could lease a brand new 2015 Chrysler 200 for a great monthly rate and talked to me about how everything would work. I took it on a test drive and its a beautiful vehicle, super comfortable and amazing! Everyone at the dealership was really nice and accommodating and answered all my questions and help me out a lot! Great dealership and wonderful workers! Thanks so much Klaben and John for my first brand new car! More
Very good I have purchased 6 vehicles over the years from klaben. Always a positive experience. I would recommend them to everyone. Look forward to my next p I have purchased 6 vehicles over the years from klaben. Always a positive experience. I would recommend them to everyone. Look forward to my next purchase. More
Best experience ever buying a new vehicle No pressure no hassle buying. Chuck was an absolute pleasure to work with. When lease is up on other vehicle we will definitely be going back to see C No pressure no hassle buying. Chuck was an absolute pleasure to work with. When lease is up on other vehicle we will definitely be going back to see Chuck again for a new vehicle. Chuck made sure he showed me all the extras, got everything set up and ready to go. I knew how everything worked before I pulled off the lot, no looking it up in the owners manual or online. It was a very relaxed atmosphere from the time we pulled onto the lot until the time we left with our new vehicle. Thanks for a great experience and showing us that not all salesmen are pushy and only out for a sale. More
NO pressure Requested info online received email next morning with carfax link, dealer service record, and more. No annoying, high pressure "when can you come in" Requested info online received email next morning with carfax link, dealer service record, and more. No annoying, high pressure "when can you come in" phone calls. I waited almost a week before contacting them to schedule a test drive. Again done by email with no nagging and no pressure. Arrived at dealership, car was parked out front and met sales rep who spent over an hour with me going over every detail of the car and the test drive. After returning from the test drive I needed a break to clear my head and look past all the " new car excitment" I was not nagged or pressured during this time no other reps approached me. When I was ready and went back in my sales rep was waiting for me. He had not run off and got busy doing something else. We began to talk numbers and sadly his number did not match mine so I had to leave. After having the night to think about it at home I realized our numbers were not that far apart. So I sent an email the next morning with a new offer, received a counter offer with in the hour which I accepcted. To be honest I LOVED the fact email worked so well. It ia VERY intimidating to be a female walking into a dealership with lots of guys and new cars everywhere and the stigma of all of that. More