Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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fast and friendly service The amazing customer service started when i gave Klaben a call. I talked to Gilbert Perrin about a jeep they had for lease. Gilbert answered all my qu The amazing customer service started when i gave Klaben a call. I talked to Gilbert Perrin about a jeep they had for lease. Gilbert answered all my question with out hesitation and even called back like he said. He gave me the out the door price which included tax tile and the first payment. There was no games with this guy. When i went to lease the car he still gave me the price he told me over the phone. If you go to Klaben make sure to ask for Gilbert Perrin, i know i will again. More
Justin Stinnet is Awesome! As a frequent Klaben Service Center customer, I cannot say enough about Jason Stinnnet's professionalism. Justin is always helpful and happy to answer As a frequent Klaben Service Center customer, I cannot say enough about Jason Stinnnet's professionalism. Justin is always helpful and happy to answer all of my questions! He treats me with respect and honesty! He is why I continue to use Klaben Service Center. More
A pleasant experience Chuck Lindon was a pleasure to work with. It's always good to encounter a dealership team member who has a good working knowledge of their products an Chuck Lindon was a pleasure to work with. It's always good to encounter a dealership team member who has a good working knowledge of their products and is willing to do whatever it takes to make the buying experience a good one. More
Everything about Klaben is AWESOME!!!! I have dealt with Klaben for awhile now and every aspect of that business is on point from sales, customer service, and their service department. They I have dealt with Klaben for awhile now and every aspect of that business is on point from sales, customer service, and their service department. They are bar none the best dealership I have been to and I will NEVER go somewhere else. More
Customer Service is amazing !! My family is very pleased with the dealership. Customer service is outstanding. You are not treated like cattle and left sitting around the dealersh My family is very pleased with the dealership. Customer service is outstanding. You are not treated like cattle and left sitting around the dealership for hours at a time. We showed up and we met Gary who was so very nice & was able to show us some options in our price range. Gary then introduced us to Gilbert Perrin our sales guy, he was amazing & helped us find a great car. Gilbert was very informative and did a great job letting us know all of the detail of our car. He took our information and walked us through the process. He is extremely professional and we will make sure when we purchase another car he is our sales person again. We also worked with our finance person Kim. She made going through the paperwork absolutely painless. She is wonderful at her job & she answered all of our questions. This was the first time ever leaving a dealership feeling like we made a really good choice. Our experience was great and I am happy to recommend Klaben to anyone. Great job guys you are making a difference with your awesome customer service!! More
Excellent experience! I'm extremely happy I can't say enough about Zack Graham from Klaben! He is a one of a kind salesman! He was so patient and kind to work with. Not pushy at all. He really I can't say enough about Zack Graham from Klaben! He is a one of a kind salesman! He was so patient and kind to work with. Not pushy at all. He really went to bat for me on this deal. He negotiated a very fair trade in value on my Jeep AND got the payment down to where I needed it to be for my 200s. I have nothing but respect and kind words for Zack. If you are thinking about buying or leasing, I would 100% recommend for you to work with Zack Graham from Klaben in Kent :) More
Great experience Zach was very professional and a great help. We were looking for a certain color van in our price range. With nothing on the lot he was able to fine w Zach was very professional and a great help. We were looking for a certain color van in our price range. With nothing on the lot he was able to fine what we were looking for. More
Great atmosphere, great salesman Visited several dealerships in looking for our most recent car. Chuck (& Klaben) was by far the best, most up front experience we had. I would highl Visited several dealerships in looking for our most recent car. Chuck (& Klaben) was by far the best, most up front experience we had. I would highly recommend the no-pressure atmosphere we dealt with. More
Ram 1500 Alignment Review When choosing a service provider, I'm looking for excellent work, value, scheduling options, and of course, friendly and professional support. Justi When choosing a service provider, I'm looking for excellent work, value, scheduling options, and of course, friendly and professional support. Justin and the Klaben Team met these goals on my visit. The service was completed without undue delay, at a good price, and Justin helped schedule the appointment around my changing work schedule. Thank you to Justin and the Team. More
Friendliest and most helpful salesman I've come across Chad was so helpful and patient with me while shopping for my car. He was very attentive when I was telling him what I was looking for and very knowle Chad was so helpful and patient with me while shopping for my car. He was very attentive when I was telling him what I was looking for and very knowledgeable about the different makes. He took the time to explain everything to me about the whole process and made me feel like a valued customer and not a bother like other dealerships had. If you shop here you'll get nothing but respect from him. More