Klaben Chrysler Jeep Dodge Ram

Very Satisfied! I made my first visit to Klaben Chrysler Jeep Dodge in Kent OH, on Saturday August 22, 2015. I have always been a customer of Klaben Ford in Kent OH, I made my first visit to Klaben Chrysler Jeep Dodge in Kent OH, on Saturday August 22, 2015. I have always been a customer of Klaben Ford in Kent OH, but decided to see what they could do for me, since my mom has been a customer of Klaben Chrysler since 2002 and returns every 2 years....Now I know why. I had met with Don Jacobs whom at the time of my visit Don was wrapped up in another sale so he proceeded to ask me if Caleb Jacobs could assist me with a possible sale. Caleb was an awesome salesperson! I really was impressed how hard he worked to get me a great deal in leasing a 2015 Dodge Ram, he not only was able to lower my truck payment, I was able to actually pick out the truck that I was interested in. I still had a year lease on my 2013 Ford F150 and the truck I wanted was more in price, Caleb and Don Jacobs made this sale happen and I drove away in my 2015 Dodge Ram that had more features and storage than any Ford F150 that I have evr owned. I was so impressed by their hard work and making this sale happen. They were not going to let me leave without making this sale happen...amazing! I am very satisfied and very grateful to Caleb and Don for there interest in making me satisfied! I have never been to a dealership where they actually work with you and listen to the customer and try every angle to make the best deal. I will recommended this dealership to my friends along with the recommendation of talking to Salesmen Caleb and Don Jacobs. Thank you ALL! More

Just bought a 2015 Dodge Journey Don Jacobs is by far one of the best! He has sold cars to our family for 20+ years and the reason we continue to purchase our cars from Klaben Dodge. Don Jacobs is by far one of the best! He has sold cars to our family for 20+ years and the reason we continue to purchase our cars from Klaben Dodge. The staff is amazing, Kim in finance is super helpful and Don isn't a pushy salesman and has your best interest at heart! More

New Chrysler 300 I went into Klaben to pick up a new calendar and Nick Brandt, my salesman, asked about my 2012 300. I told him I'd be interested in an all wheel dri I went into Klaben to pick up a new calendar and Nick Brandt, my salesman, asked about my 2012 300. I told him I'd be interested in an all wheel drive but hadnt seen a red one on their website. They had just gotten once in. That one wasnt really what I wanted but Nick was able to get me one I did want with the accessory package I wanted. This is is the second 300 I bought with Nick's help. He was very helpful and so easy to work with as well as Brian in Klaben's Finance Department. We like the way Klaben treats their customers and we continue to go back there. This was our fourth vehicle purchased there. More

experience buyingcar Klaben in Kent was a dealer we went to for an estimate, not really going to buy that day, but the salesman Caleb Jacob was so easy to deal with that Klaben in Kent was a dealer we went to for an estimate, not really going to buy that day, but the salesman Caleb Jacob was so easy to deal with that we bought a car that day. Made the car buying experience great (as I personally hate dealing with salesman when looking for a car). Would recommend Caleb and Klaben to my friends. Did not experience the high pressure tactics at other dealers. Caleb is a real asset to the dealership. Also had all questions answered truthfully and never evaded an answer. More

Excellent car purchase from Don Jacobs Worked with Don Jacobs on purchasing a new Chrysler 200. Drove many cars and he was always very kind and willing to let us drive what we wanted and w Worked with Don Jacobs on purchasing a new Chrysler 200. Drove many cars and he was always very kind and willing to let us drive what we wanted and when we wanted. He is a joy to work with and is very kind to everyone--women and men!! Very low key but really knows what you want. Would always purchase a car from him which we have in the past many times. More

Great Experience with a Young Salesman Caleb Jacobs All the years I been purchasing cars. Two an a half years ago when leasing a car from Klaben Chrysler. I finally met a salesman that was knowledgeabl All the years I been purchasing cars. Two an a half years ago when leasing a car from Klaben Chrysler. I finally met a salesman that was knowledgeable and helpful and above all professional and courteous. Appreciated his response in answering questions and returning phone calls promptly. He made the Leasing process much easier. On Tuesday, I called Caleb Jacobs to look for a special car, in 15 minutes he called me back and had found it and Thursday I picked the car up. Kim Devlin was very helpful with the Financial paper work. Excellent Customer Service. Carolyn M. More

Great experience Very highly recommended! This is he 4th car my wife and I have purchased from Don. Excellent experience. He really listens to what you need and sho Very highly recommended! This is he 4th car my wife and I have purchased from Don. Excellent experience. He really listens to what you need and shows you what he has that best meets what you are looking for. More

I have found my new dealership! Sales (Caleb Jacobs) and finance ( Brian Franklin) made my shopping experience quick and stress free. Both were helpful and knowledgeable and went ou Sales (Caleb Jacobs) and finance ( Brian Franklin) made my shopping experience quick and stress free. Both were helpful and knowledgeable and went out of their way to assist me in my purchase! I never take the time to write reviews, however my experience at Klaben was superb. Both men were professional and courteous and I felt the need to spread the positive message! Excellent customer service all the way around! More

Staying warm in Ohio I enjoyed my shopping experience at Klaben. Don was friendly and knowledgeable about the cars on the lot. There was a large inventory of what I wanted I enjoyed my shopping experience at Klaben. Don was friendly and knowledgeable about the cars on the lot. There was a large inventory of what I wanted, so I could choose the best option for my needs. The finance part of the sale with KIm was also pleasant. I would recommend this dealership to others without any hesitation. More

lease cherokee 4th vehicle with Don and as always great experience. First time to lease a vehicle so we had lots of questions. Deal was fast, very easy. We love ou 4th vehicle with Don and as always great experience. First time to lease a vehicle so we had lots of questions. Deal was fast, very easy. We love our new Cherokee. More