Back

Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
8,317 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1106 West Main Street

Kent, OH

44240

Directions

By Type

Showing 8,317 reviews

April 01, 2023

Extremely grateful for Shi’s help when picking out our new family SUV. Shi made the process easy, fast, and offered fantastic service. If you want to deal with someone who is honest, go to Klaben Jeep and More

by Madison Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shi Crockett
April 01, 2023

Shi was extremely knowledgeable as well as he provided excellent customer service. He had made the car buying/leasing process easy and fast! More

by joshebrown24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shi Crockett
March 31, 2023

Greg Makoski was such a great person to work with when trading in my lease and getting a 2020 night edition ram 1500. He is always going above and beyond making your first scheduled service through klaben More

by Adam Minard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Makoski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
March 31, 2023

Arica was very professional and friendly . She was thorough in explaining the paperwork . She was very knowledgeable about the procedure for signing the paperwork and their purpose. More

by linbanig
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
March 31, 2023

John Rebeck Justin Bolen did an amazing job! !! Will tell my friends! Thank you all!!! More

by Denny.grund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rebeck
March 31, 2023

Carl Ester and Rebecca John, made a first time car buying experience for my wife a memory she will never forget, Excellence is their presence! I highly recommend them bolth, I will never go anywhere else, th More

by David Williamson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Esker, Arica Stephens, John Rebeck
March 30, 2023

This is the 3rd time I've had my Jeep in for service since 12/22/22. I had a fuel line combust on my 2020 Jeep Wrangler, all the fuel was leaked out in my employers parking lot. It was towed to the dea More

by debbiemccclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Harder
Mar 31, 2023 -

Klaben Chrysler Jeep Dodge Ram responded

Debbie- Thank you for taking the time to fill out this review and give us honest, candid feedback. I am appalled that we left your vehicle without fuel and that it was not cleaned prior to returning it to you. I apologize for those inconveniences - there is no excuse for that. We pride ourselves on our customer first business model and clearly, we failed to provide that to you on this most recent visit. I hope that you would be willing to speak with me about these issues so I can continue our training, coaching and counseling based off customer feedback to better ourselves for all of our customers. Again- I apologize and thank you for your comments. My contact information is below and know that I and the entire Klaben team are at your service. Dennis Terlaak 330-673-3139 x408 dterlaak@klaben.com

March 30, 2023

Justin was incredible to work with and I could not be happier with the service we got at Klaben. Justin made the entire process stress free and I would definitely recommend him to anyone. Arica from the More

by Poiner.leah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arica Stephens
March 30, 2023

Very easy process. Waiting time was fine and service was all completed to my satisfaction. More

by jwagner1968
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
March 30, 2023

Staff was very knowledgeable and waiting area was very clean and nice and easy to use. More

by Mark
Recommend Dealer
Yes
Employees Worked With
Axel Harder
...
183
...