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Kirksville Motor Company - Service Center

Kirksville, MO

5.0
68 Reviews

68 Reviews of Kirksville Motor Company - Service Center

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November 25, 2018

service Just got back from my trip, (4000 miles) and vehicle preformed magnificently There was one issue, but it is a manufactureres issue, not the service de More

by drlovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know the names of the service people, bt they were all great., Jason Humphrey
Nov 26, 2018 -

Kirksville Motor Company responded

4,000 miles is a heck of a trip! Sorry to hear you had an issue though. If it has not been resolved, please call me at 660-956-7131.

November 24, 2018

Promot and courteous service. They fixed the problem and worked with my warranty company very well. They kept me updated on whstcwas going on. Everyone I talked to was friendly and More

by Grandma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher, Jay Kelsey
Nov 24, 2018 -

Kirksville Motor Company responded

Happy to hear that your problem was resolved AND that it was paid for! Thank you for giving us the opportunity to resolve your problem.

November 20, 2018

happy They answered all my questions and did everything I asked for. I knew exactly what to expect time wise and expense wise. They told me what had to be d More

by DJJ2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Deacon, Jonathan Baugher, Dylan Schunelle
Nov 20, 2018 -

Kirksville Motor Company responded

We understand that doing what we say we will do is the most important thing. Thank you for letting us know that we are meeting your expectations. Always feel free to let us know how we are doing. Thanks!

November 20, 2018

Oil Change w/Light Maintenance Kirksville Motors was able to get the oil change, a good vehicle inspection, and make a few light maintenance repairs in no more than 30 minutes. The More

by mjchambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher
Nov 20, 2018 -

Kirksville Motor Company responded

Glad to hear you got in and out fast. That is always a top priority. Thank you for letting us know how things went. We are always willing to listen to how we can improve our service.

November 19, 2018

Multiple Visits I will continue to bring my personal and my fleet vehicles to them! They do what’s necessary and nothing more or less. I appreciate that! More

by notimeforthat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Tipton, Charlie Marlay, Don Hudson
Nov 19, 2018 -

Kirksville Motor Company responded

Thank you for your consistent and repeat business for all of your various needs. Glad to see that you are getting the support you need across various departments.

November 19, 2018

Oil change I wish they would have mentioned my tires needing rotated instead of the color of my transmission fluid. Understand each is important but that wasn’t More

by TeniaE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Nov 19, 2018 -

Kirksville Motor Company responded

We appreciate you letting us know where we can improve and we will address this issue going forward.

November 19, 2018

My experience. The people are friendly, the waiting area is awesome with free popcorn, water and soda. I had a bunch of recalls on my Rav4, I had no problem schedu More

by Klpiatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Im horrible at names
Nov 19, 2018 -

Kirksville Motor Company responded

Great to hear you had a good experience. The popcorn is pretty good here too!

November 19, 2018

Car noise. Had an issue with noise coming from the back of the car. Dealer checked it out and determined that the road was because of choppy tires. This was done More

by John1646
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Kelsey
Nov 19, 2018 -

Kirksville Motor Company responded

Glad to hear your issue was resolved. Sounds like they were all over it. Thanks for letting us know Jay took good care of you.

November 14, 2018

2014 Chevy Volt repair Bought a 2014 Volt this past August. Found out heat didn't work in electric mode. Brought it in for diagnostic / repair. Everyone was exceptionally More

by michael.rechtien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't recall the names unfortunately
Nov 14, 2018 -

Kirksville Motor Company responded

Sorry to hear you had issues with your vehicle, but I am happy to hear you were well taken care of. The Volt is a neat car!

November 14, 2018

Battery checkup I received prompt service when I questioned the rating on my first checkup. With the large, one hour battery checkup of the battery everything checke More

by A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 14, 2018 -

Kirksville Motor Company responded

I had to experience that myself just this morning! Glad you did not! Thank you for the kind words and for letting us help you.

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