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Kirksville Motor Company - Service Center

Kirksville, MO

5.0
68 Reviews

68 Reviews of Kirksville Motor Company - Service Center

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December 13, 2018

Good customer service The guy who helped me was Very friendly and my car was done within 2 hours. The dealership was easy to find. I would recommend to people. More

by Momofpkb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher
Dec 13, 2018 -

Kirksville Motor Company responded

Thanks for letting us know how we are doing. Hope to see you again!

December 13, 2018

Very Helpful in dealing from Afar! Daughter is up at school here - her car broke down. I had it towed to Kirksville Toyota thinking the worst! They reacted promptly to my 8:00 am call. More

by TJBEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember??? Started with Jay- ALL was great, Jay Kelsey
Dec 13, 2018 -

Kirksville Motor Company responded

Sounds like the full experience was great. That is really important. Thanks for letting us know how we did!

December 08, 2018

Great employees Good employees. Clean and fairly quick. Prices getting a little high in service dept 49 bucks for just an oil change seems a bit high More

by MOSHPIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknown
Dec 08, 2018 -

Kirksville Motor Company responded

We appreciate you letting us know how you feel about the service you received. We take all comments into complete consideration. Hope to see you again!

December 04, 2018

Maintenance I take my Toyota Avalon to Kirksville Motors for maintenance and any services as needed. They always get me in right away and do a great job, I usuall More

by merrsag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Humphrey, Jonathan Baugher
Dec 04, 2018 -

Kirksville Motor Company responded

Thank you so much for your continued loyalty. We really appreciate you. Glad to hear that you continue to get the service you expect. Let us know if that ever changes.

November 30, 2018

Old Faithful I can always count on quality work and staff when I bring my vehicle to Kirksville Motor Company. They got my vehicle in in a pinch and were able to e More

by Redhotlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Vaughn, Jay Kelsey
November 30, 2018

Service It was very convenient and saved me time. They picked up my car and brought it back ready before I got off work! Curb service- excellent! More

by BJA572000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Bray, Jay Kelsey
Nov 30, 2018 -

Kirksville Motor Company responded

Pretty nice to be able to get your car serviced without having to leave work! Thanks for taking the time to let us know!

November 29, 2018

Poor service department Misdiagnosed my truck and it costed me almost 500 dollars. Went to service department with same code and instead of fixing what was covered under warr More

by Deeremechanic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Harrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia Schubert
Dec 07, 2018 -

Kirksville Motor Company responded

You can just come to the dealership and ask for me. My name is Bill Vaughn.

Dec 17, 2018 -

Kirksville Motor Company responded

I am glad we were able to work things out and come to an agreement. We plan to handle similar situations better in the future and we hope to see you again.

November 27, 2018

Quick and efficient Comfortable place to wait while service was being done on our Toyota Sienna van. My friends with me enjoyed the Showroom display and visiting with gu More

by pdgupton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Kelsey
November 27, 2018

Asked for oil change and quick wash and vacuum Had hard time getting this done with my 1st contact with service personnel. I called Randy cowan because i was pretty frustrated and he got my proble More

by pete.detweiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Baugher, Jay Kelsey
Nov 27, 2018 -

Kirksville Motor Company responded

While I am very glad that you were taken care of in the end, I am disappointed to hear that it took some work. I will look into this so that we can address it going forward.

November 26, 2018

Real Help in an Emergency On Friday November 23, I discovered a nail in one tire. It was too near the side of the tire for a reliable repair job to hold. The guys in the serv More

by KevinEasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher, Jay Kelsey
Nov 26, 2018 -

Kirksville Motor Company responded

We know tires are incredibly important to the safety of your vehicle, so we are very pleased to hear that it was resolved quickly. Thanks, Kevin!

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