Kirksville Motor Company - Service Center

Poor service department Misdiagnosed my truck and it costed me almost 500 dollars. Went to service department with same code and instead of fixing what was covered under warr Misdiagnosed my truck and it costed me almost 500 dollars. Went to service department with same code and instead of fixing what was covered under warranty they threw parts at pickup. Would not refund my money. More

Asked for oil change and quick wash and vacuum Had hard time getting this done with my 1st contact with service personnel. I called Randy cowan because i was pretty frustrated and he got my proble Had hard time getting this done with my 1st contact with service personnel. I called Randy cowan because i was pretty frustrated and he got my problem resolved. Jay in service then called me, and he got me taken care of well. More

Real Help in an Emergency On Friday November 23, I discovered a nail in one tire. It was too near the side of the tire for a reliable repair job to hold. The guys in the serv On Friday November 23, I discovered a nail in one tire. It was too near the side of the tire for a reliable repair job to hold. The guys in the service department managed to get a new set of Yokohama tires delivered to the shop by 4:00 p.m., just in time to install them on my car before closing. None of this was scheduled; they worked me in around an already busy schedule. I would have been driving around all weekend on the tiny "doughnut" that passes for a spare tire if they had not gone the extra mile for me as they did. More

service Just got back from my trip, (4000 miles) and vehicle preformed magnificently There was one issue, but it is a manufactureres issue, not the service de Just got back from my trip, (4000 miles) and vehicle preformed magnificently There was one issue, but it is a manufactureres issue, not the service departments. More

Promot and courteous service. They fixed the problem and worked with my warranty company very well. They kept me updated on whstcwas going on. Everyone I talked to was friendly and They fixed the problem and worked with my warranty company very well. They kept me updated on whstcwas going on. Everyone I talked to was friendly and courteous. More

happy They answered all my questions and did everything I asked for. I knew exactly what to expect time wise and expense wise. They told me what had to be d They answered all my questions and did everything I asked for. I knew exactly what to expect time wise and expense wise. They told me what had to be done and what could wait to be done. More

Oil Change w/Light Maintenance Kirksville Motors was able to get the oil change, a good vehicle inspection, and make a few light maintenance repairs in no more than 30 minutes. The Kirksville Motors was able to get the oil change, a good vehicle inspection, and make a few light maintenance repairs in no more than 30 minutes. The staff was very friendly and knowledgeable. I felt comfortable knowing that the work was done right. More

Oil change I wish they would have mentioned my tires needing rotated instead of the color of my transmission fluid. Understand each is important but that wasn’t I wish they would have mentioned my tires needing rotated instead of the color of my transmission fluid. Understand each is important but that wasn’t even mentioned More