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Kirksville Motor Company - Service Center

Kirksville, MO

5.0
64 Reviews

64 Reviews of Kirksville Motor Company - Service Center

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November 30, 2018

Service It was very convenient and saved me time. They picked up my car and brought it back ready before I got off work! Curb service- excellent! More

by BJA572000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bray, Jay Kelsey
Nov 30, 2018 -

Kirksville Motor Company responded

Pretty nice to be able to get your car serviced without having to leave work! Thanks for taking the time to let us know!

November 29, 2018

Poor service department Misdiagnosed my truck and it costed me almost 500 dollars. Went to service department with same code and instead of fixing what was covered under warr More

by Deeremechanic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick Harrell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tia Schubert
Dec 06, 2018 -

Kirksville Motor Company responded

You can just come to the dealership and ask for me. My name is Bill Vaughn.

Dec 17, 2018 -

Kirksville Motor Company responded

I am glad we were able to work things out and come to an agreement. We plan to handle similar situations better in the future and we hope to see you again.

November 29, 2018

Old Faithful I can always count on quality work and staff when I bring my vehicle to Kirksville Motor Company. They got my vehicle in in a pinch and were able to e More

by Redhotlove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Harrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Kelsey
November 27, 2018

Quick and efficient Comfortable place to wait while service was being done on our Toyota Sienna van. My friends with me enjoyed the Showroom display and visiting with gu More

by pdgupton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Kelsey
November 27, 2018

Asked for oil change and quick wash and vacuum Had hard time getting this done with my 1st contact with service personnel. I called Randy cowan because i was pretty frustrated and he got my proble More

by pete.detweiler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Baugher, Jay Kelsey
Nov 27, 2018 -

Kirksville Motor Company responded

While I am very glad that you were taken care of in the end, I am disappointed to hear that it took some work. I will look into this so that we can address it going forward.

November 26, 2018

Real Help in an Emergency On Friday November 23, I discovered a nail in one tire. It was too near the side of the tire for a reliable repair job to hold. The guys in the serv More

by KevinEasley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher, Jay Kelsey
Nov 26, 2018 -

Kirksville Motor Company responded

We know tires are incredibly important to the safety of your vehicle, so we are very pleased to hear that it was resolved quickly. Thanks, Kevin!

November 25, 2018

service Just got back from my trip, (4000 miles) and vehicle preformed magnificently There was one issue, but it is a manufactureres issue, not the service de More

by drlovan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't know the names of the service people, bt they were all great., Jason Humphrey
Nov 25, 2018 -

Kirksville Motor Company responded

4,000 miles is a heck of a trip! Sorry to hear you had an issue though. If it has not been resolved, please call me at 660-956-7131.

November 24, 2018

Promot and courteous service. They fixed the problem and worked with my warranty company very well. They kept me updated on whstcwas going on. Everyone I talked to was friendly and More

by Grandma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher, Jay Kelsey
Nov 24, 2018 -

Kirksville Motor Company responded

Happy to hear that your problem was resolved AND that it was paid for! Thank you for giving us the opportunity to resolve your problem.

November 20, 2018

happy They answered all my questions and did everything I asked for. I knew exactly what to expect time wise and expense wise. They told me what had to be d More

by DJJ2005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachel Deacon, Jonathan Baugher, Dylan Schunelle
Nov 20, 2018 -

Kirksville Motor Company responded

We understand that doing what we say we will do is the most important thing. Thank you for letting us know that we are meeting your expectations. Always feel free to let us know how we are doing. Thanks!

November 20, 2018

Oil Change w/Light Maintenance Kirksville Motors was able to get the oil change, a good vehicle inspection, and make a few light maintenance repairs in no more than 30 minutes. The More

by mjchambers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Baugher
Nov 20, 2018 -

Kirksville Motor Company responded

Glad to hear you got in and out fast. That is always a top priority. Thank you for letting us know how things went. We are always willing to listen to how we can improve our service.

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