Kirksville Motor Company - Service Center

Great people,great place,I have bought all my vehicle from there,,in fact I just bought another one not even a month ago,minor issue with the brake line hanging down,Darlene took to the today,and with no from there,,in fact I just bought another one not even a month ago,minor issue with the brake line hanging down,Darlene took to the today,and with no hesitation, no questions asked,and no charge ,they took care of the issue,,thats what I call great people,great service,great place,it's always a pleasure doing business with uou... More

I went down to Missouri to visit family. On Saturday my Terrain started acting up and the check engine light came on. First thing Monday morning, three days before Thanksgiving, I took my ca On Saturday my Terrain started acting up and the check engine light came on. First thing Monday morning, three days before Thanksgiving, I took my car in. They were inundated with out-of-town hunters and their normal flow of customers, so Monday wasn’t looking good. I told Kenzie I had to get back home to my kids and work ASAP. Monday evening, Kenzie called with a diagnosis, $1400 intercooler, and sadly my warranty wasn’t going to cover it. The part was ordered and should arrive Tuesday morning. Tuesday comes, but the part does not. Kenzie arranged a courtesy driver to go over an hour away to pick one up. At 3pm I was dropped off at KMC, by 4:45 my car was back on the road. When I went to pay, Kenzie informed me that she made some calls and the part WAS covered. My bill went down to less than $300 for a hose. To say I was overjoyed is an understatement. Kenzie, and the staff in the service department went above and beyond to get me back home, then checked to make sure I made it there first thing in the morning! Service like this is no longer seen, these guys and girls are the gold standard! More

Kenzie greets us so warmly and by name. She is so efficient, yet very personable. Her personalized attention and accurate knowledge of each service visit makes vehicle repairs a breeze. She is so efficient, yet very personable. Her personalized attention and accurate knowledge of each service visit makes vehicle repairs a breeze. Even via phone, once she knows our name she immediately can give updates on the repair status or outcome. Kenzie is a keeper and an asset to the business. More