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Kirksville Motor Company

Kirksville, MO

4.9
1,992 Reviews
ONE LOW PRICE, PLAIN & SIMPLE, ALWAYS Whether you're 18 or 80, you get the same price, up front, 24/7. There's no need for customers to negotiate with us to get our Best Price. Same Best Price, whether on the lot or on the Internet. We always have fair prices representing solid value. pricing RELAXED SHOPPING EXPERIENCE & CONSULTATIVE SALES PROCESS Relax, our sales team is here to help you make a wise choice and they're paid based on how satisfied you are, not how much you spend or even what vehicle you choose. Our customer-friendly consulting process aims to identify first, the wants and needs of our customers before we present our offerings to them. It is a process to build the customer's knowledge of what choices they have available prior to deciding which vehicle is best for them. REAL CASH VALUE FOR YOUR TRADE You'll know what your vehicle is worth before you start to shop. It's based on the current market value of your vehicle and doesn't depend on which one you want to buy. We'll pay you that for your vehicle even if you don't buy ours. We have an interactive trade evaluation process designed for the customer to get all of the money for their trade up front without negotiating. We replace negotiation with documentation and proof. We sell more used vehicles than anyone else in the market so we need your trade, thereby we can pay you top dollar to get it. THE RIGHT VEHICLES AT THE RIGHT TIME We have the right vehicles in stock, based on what you want, at the best value for your money. Always 100's of vehicles to choose from. Various levels of reconditioning. And we are more than happy to share with you what we have done and what we have not done... that's transparency. All vehicles are priced right up front, 24/7 with our very Best Price. FINANCIAL SERVICES FOR TODAY & YOUR FUTURE Competitive financial services to meet your budget. Your choice and your credit history won't change the price of the vehicle. Financial services process aimed at creating the highest value for the customer today and in the future retaining those customers for life. financing YOU CAN'T BUY THE WRONG VEHICLE FROM US 7-day/700 mile money back guarantee on all new vehicles: Bring it back in the same condition it was in when purchased and get a full refund. No questions asked. 7-day/700 mile or a 30-day/1,000 mile exchange available on most used vehicles: Return your purchase within 30 days and receive the full purchase price towards any vehicle on the lot. Lifetime Powertrain Warranty on all new and most used vehicles Unlimited miles. Unlimited years at no additional cost to you. DEPENDABLE SERVICE TO MEET YOUR SCHEDULE Our professional team is here to provide you full maintenance and repair services when you want and need them, including Saturdays and Sundays. ASC Certified Technicians Extended service hours, and weekends. TXM Express lube to save you valuable time. Professional service staff that is focused on your needs
Contact Dealership

3607 N Baltimore St

Kirksville, MO

63501

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Showing 1,992 reviews

September 27, 2022

Charged $5000. 00 over msrp, not a good dealer because of the price they charged More

by DDRENTH0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaden Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Paxton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Wischnak
Sep 27, 2022 -

Kirksville Motor Company responded

Daniel, we COMPLETELY understand the frustration of having to pay over MSRP. That's why, unlike many dealers, the ONLY vehicles that we are charging MSRP on are TRD Pro models. Most are charging over MSRP on all of their new vehicles. The only reason that we are charging over MSRP on the Pro models is that the Pro models normally sell for MSRP even in normal times. Additionally, while we did charge $5,000 over, many dealers are charging over $10,000 over MSRP. As I understand it, we were very clear on the price of the vehicle from out first interaction. I understand if the price was more than you wanted to pay, but, if I understand correctly, that price was agreed to and known about for over 2 months. If you were not satisfied with paying that price, there was ample time not to complete the purchase. Would you like us to buy the truck back from you?

Sep 27, 2022 -

DDRENTH0 responded

That’s not true, lots of dealers are selling xxxxxxfor MSRP. Your a classic bait and switch dealer. You told me for months you would sell it to me for MSRP and then when you got an allocation you raised the price on me.

Sep 27, 2022 -

Kirksville Motor Company responded

Beside the fact that "bait and switch" means that a dealer promised to sell you one car and then when you arrive they tell you that the vehicle you had agreed to purchase was no longer available and then try to switch you to another vehicle, at no point were you told that we were going to sell you a TRD Pro model at MSRP leading up to allocation. As a matter of fact, we had a TRD Pro come in that was black and knowing that you wanted orange the salesperson did not tell you about it. Later you were disappointed that he did not tell you about it, so he took the orange color off and was going to notify when we received the next TRD Pro regardless of the color. At the time that this had occurred the salesperson told you that we had sold thatt one for MRSP. So you were told before the allocation that we were selling TRD Pro models over MSRP. At no point in time after you were told it was over MSRP from when it was allocated, through the two months that it took to get here, when the vehicle arrived, at the time of delivery or otherwise until now did you let us know that you had any disagreement about the price. If anything, up to this point you had no intentions of telling us that you were upset until after you took delivery so that you could then leave a misleading review about us. If anything that happened here is underhanded it is that. Again, if you do not feel the price of the vehicle is fair, we will purchase the truck back from you.

Sep 27, 2022 -

DDRENTH0 responded

Who are you, you have no idea what you are talking about. My brother who Used to work with your GM Dan, contacted Dan for me and your GM said he would sell me the truck for MSRP??????

Sep 27, 2022 -

Kirksville Motor Company responded

Am I understanding correctly that you are accusing the owner of the dealership of lying to you?

Sep 27, 2022 -

DDRENTH0 responded

YES

September 26, 2022

Quick and easy car deal. Had a few issues with the truck, but they were quickly taken care of. As always, will do business again! More

by Jeremy
Recommend Dealer
Yes
Employees Worked With
Kaine Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Wischnak, Nathanial Wheeler
Sep 27, 2022 -

Kirksville Motor Company responded

Thanks Jeremy!

September 26, 2022

This was the easiest and best car buying experience I’ve ever had. We weren’t chased by salesman when we pulled into the lot like other dealerships, and the staff was super friendly and helpful. Also, it di More

by Christina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Beaty
Sep 27, 2022 -

Kirksville Motor Company responded

You can't beat that! Thank you Christina! Enjoy your new vehicle and we look forward to working with you in the future!

September 26, 2022

We had a great experience at Kirksville Motors! Great staff and easy to work with! More

by alheidenwith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathanial Wheeler
Sep 27, 2022 -

Kirksville Motor Company responded

It was a pleasure working with you! Congratulations on your new vehicle.

September 26, 2022

Kirksville Motor Company was VERY easy to work with! Everyone there was really friendly and quick. More

by kaleehoman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathanial Wheeler
Sep 27, 2022 -

Kirksville Motor Company responded

We appreciate that! Congratulations!

September 24, 2022

Easy to work with friendly staff and good customer service will be going back again More

by RMURRELL2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Beaty
Sep 27, 2022 -

Kirksville Motor Company responded

We look forward to working with you guys in the future! Congratulations!

September 24, 2022

Was dedicated to finding me the car I wanted and kept me updated while we waited for its arrival! Awesome job! More

by kepperly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Paxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Beaty
Sep 27, 2022 -

Kirksville Motor Company responded

Thank you! We appreciate your business. Congrats!

September 23, 2022

Jon Hurd, our salesman, was fantastic to work with. He kept us updated on when our car would arrive. Then he spent a lot of time with us explaining the new vehicle. This helped immensely because it has More

by Steve Easterwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Hurd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Kirksville Motor Company responded

Thank you Steve! It's our pleasure. Congratulations!

September 23, 2022

From the moment I called Kirksville Motor Company I knew there was something different compared to all the other dealers I had contacted. This was made completely special by getting to deal with Nathan Whee More

by JohnK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathanial Wheeler
Sep 27, 2022 -

Kirksville Motor Company responded

Wow!! We are so happy to hear this! It was such a pleasure working with you. Enjoy your new vehicle!

September 21, 2022

Easy to talk to. Went above and beyond to help me out. Knowledgeable. Good sense of humor More

by debbie517071
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathanial Wheeler
Sep 22, 2022 -

Kirksville Motor Company responded

Thank you very much Debbie! Congratulations!

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