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Kirksville Motor Company

Kirksville, MO

4.9
2,041 Reviews
ONE LOW PRICE, PLAIN & SIMPLE, ALWAYS Whether you're 18 or 80, you get the same price, up front, 24/7. There's no need for customers to negotiate with us to get our Best Price. Same Best Price, whether on the lot or on the Internet. We always have fair prices representing solid value. pricing RELAXED SHOPPING EXPERIENCE & CONSULTATIVE SALES PROCESS Relax, our sales team is here to help you make a wise choice and they're paid based on how satisfied you are, not how much you spend or even what vehicle you choose. Our customer-friendly consulting process aims to identify first, the wants and needs of our customers before we present our offerings to them. It is a process to build the customer's knowledge of what choices they have available prior to deciding which vehicle is best for them. REAL CASH VALUE FOR YOUR TRADE You'll know what your vehicle is worth before you start to shop. It's based on the current market value of your vehicle and doesn't depend on which one you want to buy. We'll pay you that for your vehicle even if you don't buy ours. We have an interactive trade evaluation process designed for the customer to get all of the money for their trade up front without negotiating. We replace negotiation with documentation and proof. We sell more used vehicles than anyone else in the market so we need your trade, thereby we can pay you top dollar to get it. THE RIGHT VEHICLES AT THE RIGHT TIME We have the right vehicles in stock, based on what you want, at the best value for your money. Always 100's of vehicles to choose from. Various levels of reconditioning. And we are more than happy to share with you what we have done and what we have not done... that's transparency. All vehicles are priced right up front, 24/7 with our very Best Price. FINANCIAL SERVICES FOR TODAY & YOUR FUTURE Competitive financial services to meet your budget. Your choice and your credit history won't change the price of the vehicle. Financial services process aimed at creating the highest value for the customer today and in the future retaining those customers for life. financing YOU CAN'T BUY THE WRONG VEHICLE FROM US 7-day/700 mile money back guarantee on all new vehicles: Bring it back in the same condition it was in when purchased and get a full refund. No questions asked. 7-day/700 mile or a 30-day/1,000 mile exchange available on most used vehicles: Return your purchase within 30 days and receive the full purchase price towards any vehicle on the lot. Lifetime Powertrain Warranty on all new and most used vehicles Unlimited miles. Unlimited years at no additional cost to you. DEPENDABLE SERVICE TO MEET YOUR SCHEDULE Our professional team is here to provide you full maintenance and repair services when you want and need them, including Saturdays and Sundays. ASC Certified Technicians Extended service hours, and weekends. TXM Express lube to save you valuable time. Professional service staff that is focused on your needs
Contact Dealership

3607 N Baltimore St

Kirksville, MO

63501

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Showing 2,041 reviews

October 04, 2022

I appreciate how exceptionally fast and efficient everything was. You have a great team there. More

by dirksolo42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Kirksville Motor Company responded

Thank you very much! Congrats!

October 03, 2022

Friendly fare . Kept me informed worked with me on timing and paperwork. Thanks Kanden the end. More

by regerr1
Recommend Dealer
Yes
Employees Worked With
Kaden Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Kirksville Motor Company responded

Thank you! Enjoy!

October 03, 2022

I had a great experience with Jim Brown at Kirksville Motor Company! It was my first experience buying a new car, and Jim was very helpful. I particularly appreciate that Kirksville Motor Company refuses More

by chang.h
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Kirksville Motor Company responded

We are happy to hear you had a great experience! Congratulations!

October 01, 2022

Tonya was a joy to work with. She was prepared when we arrived and answered all of our questions. She was also accommodating and kept us well informed . We have delt with sever More

by Greg
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Stufflebean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonya Beaty
Oct 03, 2022 -

Kirksville Motor Company responded

We appreciate it this much! We look forward to working with you guys in the future!

October 01, 2022

This is our 3rd time to trade with you in the past 5 years. It has been a great experience every time. More

by RN.DLJACOBS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Cowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaine Slaughter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Kirksville Motor Company responded

We can't thank you enough for your repeat business!!

September 28, 2022

Thank you to Jeff Brake, Sales Consultant, and other staff for making our purchase a pleasant experience. We look forward to many miles of enjoyment in our vehicle purchased from Kirksville Motor Comp More

by coffmans
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Hurd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Brake
Sep 28, 2022 -

Kirksville Motor Company responded

We are happy to hear you have a pleasant experience! Enjoy your new vehicle!

September 28, 2022

Great people and friendly staff, fast professional knowledgeable. I definitely enjoy dealing with them again. More

by rctmbrk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tonya Beaty
Oct 03, 2022 -

Kirksville Motor Company responded

We look forward to working with you in the future! Congratulations!

September 27, 2022

Nathan Wheeler was excellent to work with in buying my new truck! Everything besides signing paperwork was done over the phone. It was the fastest and easiest buying experience I’ve ever had. I recommend More

by matt.close.10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Yos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Niki Howe, Nathanial Wheeler
Sep 27, 2022 -

Kirksville Motor Company responded

Thank you Matt! It was a pleasure working with you. Enjoy your Ford truck!

September 27, 2022

They were incredibly helpful throughout the entire process, and were very prompt with updates as we waited on the truck. Once the truck arrived, we were able to get in on the next day, get help with t More

by parkermiletich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathanial Wheeler, Brandon Paxton
Sep 27, 2022 -

Kirksville Motor Company responded

We are happy to hear you had a great experience! Congratulations on your new vehicle!

September 27, 2022

Charged $5000. 00 over msrp, not a good dealer because of the price they charged More

by DDRENTH0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kaden Anderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Wischnak, Brandon Paxton
Sep 27, 2022 -

Kirksville Motor Company responded

Daniel, we COMPLETELY understand the frustration of having to pay over MSRP. That's why, unlike many dealers, the ONLY vehicles that we are charging MSRP on are TRD Pro models. Most are charging over MSRP on all of their new vehicles. The only reason that we are charging over MSRP on the Pro models is that the Pro models normally sell for MSRP even in normal times. Additionally, while we did charge $5,000 over, many dealers are charging over $10,000 over MSRP. As I understand it, we were very clear on the price of the vehicle from out first interaction. I understand if the price was more than you wanted to pay, but, if I understand correctly, that price was agreed to and known about for over 2 months. If you were not satisfied with paying that price, there was ample time not to complete the purchase. Would you like us to buy the truck back from you?

Sep 27, 2022 -

DDRENTH0 responded

That’s not true, lots of dealers are selling xxxxxxfor MSRP. Your a classic bait and switch dealer. You told me for months you would sell it to me for MSRP and then when you got an allocation you raised the price on me.

Sep 27, 2022 -

Kirksville Motor Company responded

Beside the fact that "bait and switch" means that a dealer promised to sell you one car and then when you arrive they tell you that the vehicle you had agreed to purchase was no longer available and then try to switch you to another vehicle, at no point were you told that we were going to sell you a TRD Pro model at MSRP leading up to allocation. As a matter of fact, we had a TRD Pro come in that was black and knowing that you wanted orange the salesperson did not tell you about it. Later you were disappointed that he did not tell you about it, so he took the orange color off and was going to notify when we received the next TRD Pro regardless of the color. At the time that this had occurred the salesperson told you that we had sold thatt one for MRSP. So you were told before the allocation that we were selling TRD Pro models over MSRP. At no point in time after you were told it was over MSRP from when it was allocated, through the two months that it took to get here, when the vehicle arrived, at the time of delivery or otherwise until now did you let us know that you had any disagreement about the price. If anything, up to this point you had no intentions of telling us that you were upset until after you took delivery so that you could then leave a misleading review about us. If anything that happened here is underhanded it is that. Again, if you do not feel the price of the vehicle is fair, we will purchase the truck back from you.

Sep 27, 2022 -

DDRENTH0 responded

Who are you, you have no idea what you are talking about. My brother who Used to work with your GM Dan, contacted Dan for me and your GM said he would sell me the truck for MSRP??????

Sep 27, 2022 -

Kirksville Motor Company responded

Am I understanding correctly that you are accusing the owner of the dealership of lying to you?

Sep 27, 2022 -

DDRENTH0 responded

YES

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