Kirby Subaru of Ventura

I returned to Kirby Subaru and asked for JERRY THORNTON again to purchase another new Subaru Forester!! The whole team has a great positive energy!! Jerry is all of these: professional, helpful, patient again to purchase another new Subaru Forester!! The whole team has a great positive energy!! Jerry is all of these: professional, helpful, patient, hard-working, friendly, informative, and so trustworthy! Finance Manager Val Hurt provided clear information. I felt I got a fair deal on trade in. Of course, my enthusiasm remains strong because these cars have a great safety and performance ratings!! There is a great morale evident in the whole team!! Thank you, Kirby Subaru of Ventura!! More

Your customer service is universal and beyond. Ricardo and staff is amazing. Thank you team Ricardo and staff is amazing. Thank you team More

Inspection was very detailed about car. Service was done in a timely manner with courteous and knowledgeable service people. Service was done in a timely manner with courteous and knowledgeable service people. More

I had the best experience buying my Brand new Forester at Subaru Ventura, Dale Hicks was the best car sales person ever. I have bought 3 cars in my lifetime and the other times I purchased cars were always Subaru Ventura, Dale Hicks was the best car sales person ever. I have bought 3 cars in my lifetime and the other times I purchased cars were always an ordeal! This was not. The entire time went very well. I felt very informed about all of the vehicles I test drove, when I made my choice of the car I wanted to buy things went smoothly. Dale showed me around the entire dealership so that I knew where to go for service, parts etc. I met everyone, which was nice. Very friendly staff. He even checked up on me a couple days later in case I had any questions or concerns. I appreciate that kind of service. They don't just sell you a car and send you on your way. Non stressful, non pushy. Im very grateful and will be sure that my son's next new car will be bought there and we will definitely be seeing Dale :) More

The dealership made sure I understood how my car operated after the purchase. I even had a second delivery, where my questions on the operation of the car were answered and more information shared. My sale after the purchase. I even had a second delivery, where my questions on the operation of the car were answered and more information shared. My salesman, Jim Reed and JP were professional and very helpful. This makes the drive from Santa Barbara to the dealership worth while. More

This is my second car experience working with Kirby Subaru and specifically Bob "Indy" Thacker. My most recent was with my lease of a 2024Subie Crosstrek. The people at this Subaru dealership make you Subaru and specifically Bob "Indy" Thacker. My most recent was with my lease of a 2024Subie Crosstrek. The people at this Subaru dealership make you feel like family. They listen to your needs and then deal with you open and honestly. Bob goes out of his way to help the customer and make the whole process smooth and professional. I also liked how he valued my loyalty. I recommend Kirby as a great dealership and Bob Thacker as wonderful salesman. More

I love my Subaru Crosstrek ! !!I love the people who helped me find it! Wonderful people! !!I love the people who helped me find it! Wonderful people! More

Great experience, easy and enjoyable all around. I’ve had unpleasant experiences in the past with other dealerships, and Kirby Subaru made this easy and comfortable for me. 100% recommendation. I’ve had unpleasant experiences in the past with other dealerships, and Kirby Subaru made this easy and comfortable for me. 100% recommendation. More

For our most recent vehicle purchase, we went to several different dealerships so we would have a good overview of the various vehicles as well as the service and commitment of the dealership and staff. We different dealerships so we would have a good overview of the various vehicles as well as the service and commitment of the dealership and staff. We were, hands down, sold on Kirby Subaru of Ventura because of the vehicle, but also because of Ricky, the sales representative who helped us throughout the process. Ricky was very attentive, answered all of our questions, and did not dismiss us just because we were browsing or because we were not sure exactly which vehicle we were interested in. Ricky was patient with us, answered our questions, and treated us with dignity and respect regardless for our reason being there. This was the same sentiment for Valerie in the finance department at Kirby! Both of these amazing individuals made the experience worth our while. Additionally, after our purchase we were kindly greeted by all Kirby staff and congratulated on our purchase. We are grateful for this experience and the fine staff at Kirby Subaru of Ventura. More

The sales team at Kirby Subaru was exceptional, and I was impressed by their genuine customer service. They offered different solutions that they might not have had at their dealership, and there were no pus impressed by their genuine customer service. They offered different solutions that they might not have had at their dealership, and there were no pushy salespeople. The sales manager personally acknowledged me for buying a car, which was a pleasant surprise. I would definitely purchase a Subaru from them again. I was also impressed that the dealership actively recruits their sales staff, which means they have a keen eye for talent and are willing to invest in building a strong team. As a manager myself, I understand the value of having a dedicated sales team that is personally handpicked. It ensures that everyone is working towards a common goal, and there is a shared commitment to success rather than just a desire to make a quick sale. Finally, I would like to give a special shoutout to Lars, my salesperson, who was incredible. I would buy a car from him anywhere he is employed. Thank you once again for everything More