
Kirby Subaru of Ventura
Ventura, CA
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Great customer service when I leased my 2024 CrossTrek about a month ago. Nice for the follow-up Zoom to further explain all the technology (phone, radio, navigation, etc.) about a month ago. Nice for the follow-up Zoom to further explain all the technology (phone, radio, navigation, etc.) More
I recently had the pleasure of working with Ricky at Kirby Subaru of Ventura, and I can't speak highly enough about our experience. From start to finish, Ricky was the epitome of professionalism, courte Kirby Subaru of Ventura, and I can't speak highly enough about our experience. From start to finish, Ricky was the epitome of professionalism, courtesy, and expertise. He made the entire car-buying process seamless, stress-free, and even enjoyable. Ricky’s knowledge of the Subaru lineup, especially the features of the Outback Wilderness Edition, was exceptional. He took the time to explain all the features of our new vehicle in detail, ensuring we understood everything before we drove off the lot. His patience and willingness to answer all of our questions made a huge difference and gave us confidence in our decision. What stood out most was Ricky's approach to customer service. He was not only personable and friendly but also fair and transparent throughout the process. We never felt pressured, and he worked with us to ensure we were getting the best deal possible. His responsiveness was also top-notch—he was always quick to follow up, whether by phone or email, and made sure we had all the information we needed. I would absolutely recommend Ricky to anyone in the market for a Subaru. His dedication to his customers and his genuine passion for the brand are evident in everything he does. If you're looking for a trustworthy and knowledgeable sales professional, Ricky is your guy! More
I just bought a 2024 Solterra. Prior to this purchase, I visited Kirby 3 times to look over the Solterra's. Each visit, I learned more and more about the vehicle. During this purch Prior to this purchase, I visited Kirby 3 times to look over the Solterra's. Each visit, I learned more and more about the vehicle. During this purchase, the experience was zero stress, zero pressure. Sales treated me like a good friend. Sales talked me through the sales process. They worked the pricing and numbers with me. I appreciate everything that they did for me today. This is my third Subaru from Kirby. They treat me very well. Today, I made several new friends. More
I’ve been dealing with Kirby Subaru for over 10 years, and just bought my fourth car from them. Never had a better experience from any previous agency I’ve dealt with, my salesman this time was absolutely and just bought my fourth car from them. Never had a better experience from any previous agency I’ve dealt with, my salesman this time was absolutely outstanding, totally helpful and accessible in informing me and explaining everything I needed to know, and the sales management staff has always been flexible, responsive, and realistically agreeable. More
From the Start Lars Vankirk was professional, informed and focused on customer service as a priority I was impressed with his patience, knowledge and taking the time to work with me set up the car I pur and focused on customer service as a priority I was impressed with his patience, knowledge and taking the time to work with me set up the car I purchased to ensure the best driving experience, I can say that Lars is by far the best Dealer I'v came across More
We just bought a 2025 Subaru Outback Limited XT. We had done our research and knew that we wanted the car. Bobby Campbell made the transaction amazingly easy, pretty much all over the phone and th We had done our research and knew that we wanted the car. Bobby Campbell made the transaction amazingly easy, pretty much all over the phone and through texts. We didn't go back and forth with haggling, he offered us a reduced price right away. We did some minor negotiating over the phone, drove down the following Saturday and drove home in a new car. My husband and I were grateful for the no nonsense approach and highly recommend Bobby Campbell and Kirby Subaru of Ventura. More
Do your research on the price you want to pay for the vehicle, do not let the monthly payment be what defined your purchase. Bring a wingman. Always aim for $2,000.⁰⁰ under the sticker price, add an exte vehicle, do not let the monthly payment be what defined your purchase. Bring a wingman. Always aim for $2,000.⁰⁰ under the sticker price, add an extended warranty your car should not fail we within the basic warranty. The salesman is just a middle man, the deal is done by the manager. Go early during the day, take your time and take a break, take the water that they offer you, take a lunch break and recharge. Stick with your guns or overpay for your car. More
My Husband and recently purchased two cars from Kirby Subaru, and working with Bob "Indy" was an absolute pleasure. From the moment we walked in, he made the entire process easy, stress-free, and fun! B Subaru, and working with Bob "Indy" was an absolute pleasure. From the moment we walked in, he made the entire process easy, stress-free, and fun! Bob is not only knowledgeable about the vehicles, but he also took the time to understand what we were looking for and helped us find the perfect cars to fit our needs and budget. He was patient, answered all of our questions, and never once made us feel pressured. It's clear he genuinely cares about his customers and wants them to leave happy. We couldn't be more satisfied with our experience and highly recommend Bob if you're looking for someone trustworthy, helpful, and committed to excellent service. Thank you, Bob, and the entire Kirby Subaru team! More
I've heard horrible stories about dealerships and how many years you spend in there going thru the purchace process but anyways took a chance and asked for Tim, my best friend recommended him to me and h many years you spend in there going thru the purchace process but anyways took a chance and asked for Tim, my best friend recommended him to me and he was right!! Tim is such a cool spirited guy it was almost contagious it kimd of helped me with my anxiety level, told Tim what I was looking for, price range, he showed me a car, I fell in love with it and drove out of there with a brand new car!! Super easy cool team of guy's! Thanks Tim for all your help! More