Kingstowne MotorCars
Manassas, VA
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Sam and Bill were both helpful. I bought a Scion tC for my son and when we took the vehicle for a test drive, we noticed a rattling noise from the rear of the car. We determined it to be the spoiler. When my son and when we took the vehicle for a test drive, we noticed a rattling noise from the rear of the car. We determined it to be the spoiler. When we got back to the dealer, we pointed this out to Bill and he said they would get it checked out and let me know in the morning. As promised, Bill called me the next morning and told me that the noise was fixed. My son and I went back to drive it again and the noise was gone. The vehicle had low mileage in comparison with other tC's we had looked at for a very reasonable price. I secured financing and we were very satisfied with the entire experience with Kingstowne Motorcars. Thanks to Sam, Bill, and Rosy for all of their help! More
I contacted Kingstowne Motor Cars to purchase a used vehicle. I saw a luxury Lexus LS 600 HL Hybrid online. I drove down after work during rush hour to see the vehicle and maybe a test drive. I was trav vehicle. I saw a luxury Lexus LS 600 HL Hybrid online. I drove down after work during rush hour to see the vehicle and maybe a test drive. I was traveling from Wash, DC. I started my journey during the height rush hour. Before long I realized I would not make it to the dealership before closing. I gave a courtesy call and much to my surprise I spoke with Sean who gave me directions from the interstate to the dealership. He also informed me that he would wait for me even after closing considering I was traveling from at least over an hour away and in the heart of rush hour. When I finally arrived, it was well after closing hours I was still allowed a test drive of the vehicle. I was very impressed! And the vehicle was in excellent condition. It looked better than the photos and the description online had described. The vehicle had one flaw, and that was the amplifier needed to be replaced. I was informed that the part had already been ordered. I was so pleased that Kingstowne Motors kept me informed step by step during the entire process while I was waiting on the part to be shipped in. During this time I asked if I could take the vehicle to a certified Lexus Dealership to have the vehicle checked out for maintenance or repairs if any were needed. Sean informed me that it would not be a problem. If fact, he assured me that there would be no problems with the vehicle. He was absolutely correct! And they even compensated me by ordering a second key for the vehicle during this time of anticipation awaiting the delivery of my new vehicle purchase. And much to my surprise, another key was in the glove compartment. Now, I have 3 keys!! I am so happy with the service and the professionalism of this small family owned business. I truly look forward to doing business with this dealer again and highly recommend them to any who is interested in purchasing a vehicle. More
My husband was on a mission to find a BMW for me. He told me he found my car online at Kingstown Motor Cars. After several emails and telephone conversations with Sam, we made arrangements to go see the car. me he found my car online at Kingstown Motor Cars. After several emails and telephone conversations with Sam, we made arrangements to go see the car. After driving over two hours, we arrived and I was very skeptical of the location. However, the car looked just like the pictures as did the other luxury cars there. We looked it over and took it for a test drive. We had our financing and Sam honored the price he discussed with my husband. We drove home in my BMW 745i. I love it!! Sam was patient, professional and knowledgeable. We will definitely refer you and use you for our next purchase. GSC745i More
Overall experience at Kingstowne Motorcars was very good. I visited on a rainy Saturday and they had the car inside for me to take a look at. Once I had looked the car over and decided to go for a test dr I visited on a rainy Saturday and they had the car inside for me to take a look at. Once I had looked the car over and decided to go for a test drive they allowed me to take the car out for as long as I wanted and even suggested routes to take to try the handling and performance of the car. There was not any pressure or sales gimmicks to buying here and they allowed me to proceed with the purchase at my own pace. I decided to purchase the car and Sam completed the paperwork and financing went very quickly. Sam even took the time to go over and explain the various parts of the documents I was signing. Rosie who does the title and tag work was very efficient, I was surprised how fast my tags came, in less than two weeks. I am very pleased with my purchase at Kingstowne Motorcars and would highly recommend them. My only suggestion for improvement would to be open on Sunday and be closed on a weekday, perhaps Monday. More
I HAD BEEN LOOKING TO FIND A LEXUS 2003 SC430 FOR SEVERAL MONTHS. MY ONLINE SEARCH TOOK ME TO THIS DEALERS SITE . THEY ADVERTISED ONE WITH LOW MILEAGE,LEXUS DEALER MAINTAINED WITH AN ASKING PRICE THAT WAS B MONTHS. MY ONLINE SEARCH TOOK ME TO THIS DEALERS SITE . THEY ADVERTISED ONE WITH LOW MILEAGE,LEXUS DEALER MAINTAINED WITH AN ASKING PRICE THAT WAS BELOW ANY OF THE OTHERS I HAD LOOKED AT. I VISITED THEIR LOT AND MET BOTH SAM AND BILL AND AFTER INSPECTING THE CAR WENT FOR A TEST DRIVE. I REALLY LIKED THE CAR AND I APPRECIATED THAT THERE WAS ABSOLUTELY NO SALES PRESSURE. THEY LET THE CAR SELL ITSELF. WHEN I DECIDED TO PURCHASE THEY ARRANGED FINANCING THAT WAS BETTER THAN I EXPECTED FOR A 10 YEAR OLD CAR. I HAVE HAD THE CAR SEVERAL WEEKS NOW AND AM MORE THAN PLEASED. I STRONGLY RECOMEND TO ANYONE LOOKING FOR A HIGH END LOW MILEAGE CAR FROM A DEALER THATS STAND BEHIND THEIR PRODUCT TO GIVE THESE GUYS A CHANCE. YOU WONT BE DISAPOINTED. More
First time bought a vehicle from Kingstowne Motors. They are very friendly as I felt no pressure while i was there or over the phone. I will definately recommend them as I did my research before going out t are very friendly as I felt no pressure while i was there or over the phone. I will definately recommend them as I did my research before going out there and I believe they have the best selection of products at fair prices. More
My buying experience at this Kingstowne Motorcars was impeccable. The sales team was more than professional and courteous. They were very informative of their vehicles which made the buying process of pu impeccable. The sales team was more than professional and courteous. They were very informative of their vehicles which made the buying process of purchasing a car, very easy. I bought a 2006 Mercedes C280, the car had low mileage, it was in mint condition, and was sold to me at a very affordable price. I would highly reccomend purchasing from them. More
Great experience, great price, vehicle in great condition.Great experience, great price, vehicle in great condition.Great experience, great price, vehicle in great condition.Great experience, great condition.Great experience, great price, vehicle in great condition.Great experience, great price, vehicle in great condition.Great experience, great price, vehicle in great condition. More
This is a follow up to my initial review. When I purchased car I mentioned to Sam about possible issue with motor mounts. The steering wheel had a tingly sensation. It is amazing how when there is purchased car I mentioned to Sam about possible issue with motor mounts. The steering wheel had a tingly sensation. It is amazing how when there is an issue - everything changes... Well after less than 200 miles I met with Sam about motor mount issue, the tingly sensation was getting stronger. I told him that my 1984 MB 300D (5 cylinder) diesel had no vibration through steering wheel but this 2007 MB did. I asked how they were going to help with this. Sam spoke to "the manager" who said that all they will do is negotiate a price! The MB dealership wants approximately $1,000 to replace motor mounts. Not only that, shame on me for not paying closer attention, I did financing with them through Wells Fargo. Got a good rate but after closer examination there were fees added which, again shame on me, I was never told about. The old adage remains true when you shop for a deal: Buyer beware! More
I absolutely love my ride (2009 Infiniti G37xS). I purchased this vehicle because my old Honda Accord was giving me problems. I contacted the dealer and after talking to Sam which was a pleasure to me purchased this vehicle because my old Honda Accord was giving me problems. I contacted the dealer and after talking to Sam which was a pleasure to meet him the deal was set. Not only the vehicle price was reasonable but the finance was above my expectations. I will give them a 10 star customer service and I will do business with them anytime. Thank you guys!!! More