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Kingstowne MotorCars
Manassas, VA
534 Reviews
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Showing 534 reviews
May 26, 2014
Beware! I just purchased a 2006 Mercedes 2006 S Class from them on May 22. The car didn't make it 7 miles from the dealership until the tire sensor warning c I just purchased a 2006 Mercedes 2006 S Class from them on May 22. The car didn't make it 7 miles from the dealership until the tire sensor warning came on. I pulled over to a gas station to get gas, there was less than an 1/8 in the car when I picked it up, and almost 2,000 additional miles on it since waiting for my loan to process. While at the station I checked the air pressure in the tires. The pressure was fine. While there I decided to put a CD in the player. After opening the truck I found wires sticking out of the player and the magazine was missing. I called the owner of Kingstowne and he told me that I can't expect to find all the parts on a used car when you buy it. This is no joke. His exact words. I told him about the sensors and he stated the car was sold as is even though he said the car was in perfect running condition. Such great condition in fact that he allowed his wife to drive it with their daughter in it. He further stated that since I negotiated $700 off the asking price that he could not fix the problems. I took the car into the nearest Mercedes dealership and found that the sensor in each tire was bad. Parts and labor $630. Magazine $75. Who know what tomorrow may bring. Long story short, these are not the kind of people you want to do business with. My guess is that most of there ratings are probably written by the owner himself. Beware, get a mechanic to look the car over before purchasing it and do not buy "as is." Do yourself a big favor and stay away from Kingstowne. These are not good people. Do not give them the requested $1,000 deposit. More
by RandyW234
Employees Worked With
Owner
May 12, 2014
Great experience Nice friendly employees, hassle free and quick buying process, good quality, hand picked cars inventory, I am enjoying my car so far. would definitely Nice friendly employees, hassle free and quick buying process, good quality, hand picked cars inventory, I am enjoying my car so far. would definitely recommend this dealer to friends and family. More
by Abisourour
Employees Worked With
Sam, Kingstowne Motorcars
April 28, 2014
Great experience, great car Sam was my salesman he was helpful and courteous, I drove from Western NY to get a BMW Z4, they went above and beyond to make sure the vehicle was rea Sam was my salesman he was helpful and courteous, I drove from Western NY to get a BMW Z4, they went above and beyond to make sure the vehicle was ready for the 380 mile drove home. More
by jmort212
Employees Worked With
Sam and Sean, Kingstowne Motorcars
April 28, 2014
Purchase used Mercedes Found dealership via cargurus.com...already had an appointment to visit a dealer in Md but decided to try Kingstowne Motors since they were local. Gla Found dealership via cargurus.com...already had an appointment to visit a dealer in Md but decided to try Kingstowne Motors since they were local. Glad I did....Sam was very helpful, wasn't pushy and provided answer to all my questions. More
by JLA4232
Employees Worked With
Sam, Kingstowne Motorcars
April 23, 2014
Best car buying Experience I have been buying cars for over 20 years and my experience Kingstowne MotorCars has been my best thus far. Sean who was my salesman was knowledgeable I have been buying cars for over 20 years and my experience Kingstowne MotorCars has been my best thus far. Sean who was my salesman was knowledgeable about the vehicle yet not pushy. I did exhaustive research on the Lexus LS 460L and knew everything about it so I was quite impressed with Sean"s overall knowledge of the vehicle. I Purchased a carfax on the vehicle I end up purchasing prior to going to Kingstowne because i'm skeptical of dealerships trustworthiness and to my delight both were exact and clean. I also received a great deal that I doubt I could get anywhere else and it made the drive from Maryland all worth it. I am now a proud owner of a beautiful Lexus LS 460L and Sean of Kingstowne Motorcars made it happen..............HIGHLY RECOMMENDED! More
by BIGMOOK04
Employees Worked With
Sean
April 16, 2014
Very satisfied with my purchasing experience at Kingstowne I have purchased my last four cars from individual sellers as my previous used car dealer experiences have not been great. I found the car I was inter I have purchased my last four cars from individual sellers as my previous used car dealer experiences have not been great. I found the car I was interested in online. The dealer was 30 miles away so I phoned to verify the car was still available and set an appointment with Sean. When I arrived the car was clean and prepped with top down ready for inspection and a test drive. Sean was busy finishing with another customer so Bill the manager answered all of my questions. Both Sean and Bill were a pleasure to deal with. I ended up selecting a different car than I had originally come to see with lower miles. They gave me a very fair price on my trade-in and were very helpful through the financing process. I never felt pressured to make a decision and no sales tactics were used to create urgency. It was refreshing to find a used dealership with a nice selection of quality low mileage cars who conduct themselves very professionally and price their inventory at a ready to sell price. They continue to support their customers after the sale and go out of their way to earn your business. I will definitely be calling Bill and/or Sean at Kingstowne Motorcars when it comes time to replace my wife's car. More
by RB1969
Employees Worked With
Bill
April 15, 2014
Peace of mind I purchased a 2005 BMW 545i. Sales person was Sam and he was very open with everything about the car, down to the car history. When my 2005 BMW 545i h I purchased a 2005 BMW 545i. Sales person was Sam and he was very open with everything about the car, down to the car history. When my 2005 BMW 545i had a problem one week after purchased they told me they would fix it. And i had a nice car to drive as they fix my car for free. Their service is the best. And in the near future i would like to either do a trade in or purchase another vehicle from them. I recommend Kingstowne MotorCars to friends and anyone that's looking for a peace of mind in their purchase with a good customer service. More
by bmaxwellk
Employees Worked With
Sam, Kingstowne Motorcars
April 14, 2014
Purchase and after sales service I purchased a S600 with low mileage from Sam and a few days later I hit a pothole and bent the rim and busted a belt on the tire ( I had not made the I purchased a S600 with low mileage from Sam and a few days later I hit a pothole and bent the rim and busted a belt on the tire ( I had not made the 1st car payment or insurance payment ). They took my vehicle back in and ordered me a new rim and tire. I also mentioned that I heard a rattling noise and a whining sound under the hood. They took care of this for me at no cost. Great service and the purchasing process was simple and straight to the point, no hidden agendas. Would I buy from Kingstowne Motor again, Yes. More
by sambanks79
Employees Worked With
Everyone........, Kingstowne Motorcars
April 11, 2014
Cheapest and Cleanest 750LI Around Hi, I'm just leaving a little feedback on my purchase. I was very happy with the 2006 750LI I purchased from Kingstowne Motors. I was in the market fo Hi, I'm just leaving a little feedback on my purchase. I was very happy with the 2006 750LI I purchased from Kingstowne Motors. I was in the market for a high end luxury car and after visiting several websites I kept finding myself viewing different cars at Kingstowne. The prices are the best I've seen and the miles on the vehicles are unmatched in the area. I was able to look at all the cars there without being followed around the dealership "annoying" and this was after the guys waited around for an hour after normal business hours. I would definitely recommend these guys if your in the market for luxury at a good price. More
by 1pmonroe
Employees Worked With
Sam, Kingstowne Motorcars
April 11, 2014
Kingstowne This was my first car purchase from someone other than a nationally recognized automobile manufacturer. As such, I was very apprehensive. However, This was my first car purchase from someone other than a nationally recognized automobile manufacturer. As such, I was very apprehensive. However, Sam and everyone at Kingstowne MotorCars made me feel very welcome and comfortable. It was a great experience and I absolutely love the car! More
by Jim1111
Employees Worked With
Sam, Kingstowne Motorcars
