Kingstowne MotorCars
Manassas, VA
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Great Value paired with Honesty and Great Customer Service I did an out-of-state purchase of a 2011 R350 from Kingstowne and I am 100% satisfied with the service from all their staff and quality of the vehicle I did an out-of-state purchase of a 2011 R350 from Kingstowne and I am 100% satisfied with the service from all their staff and quality of the vehicle. These cars are hard to find since they were discontinued in 2012 so to get a high quality vehicle I had to do a nation-wide search which led me to Kingstowne. I am glad I found them, and would highly recommend them - they are a showcase for all dealers on honesty and quality. More
Trustworthy and honest An item came up that should’ve been picked up through state inspection . It did not A few weeks after I bought the car I called and talked to Ali An item came up that should’ve been picked up through state inspection . It did not A few weeks after I bought the car I called and talked to Ali and there was absolutely no question Ali listen to what I had to say Stepped right up no questions about it took the car in ,corrected the problem and I went away I happy customer It was a pleasure doing business here ,at no time did I feel pressure ,there were no surprises and I would recommend this dealership to anyone Too many times we write and complain but in this case I felt compelled to pat these guys on the back And say good job More
Your First Stop If you’re looking to buy a car but have a fear of non big brand dealerships (side shops) look no further. Kingstowne Motorcars worked with me every st If you’re looking to buy a car but have a fear of non big brand dealerships (side shops) look no further. Kingstowne Motorcars worked with me every step of the way to get me in my dream car. No hassle, family like environment, and honesty are things you’ll find here. They got me and other family members in cars we love with no regrets. Very happy with my purchase. More
Exactly as advertised We were looking for a particular car to purchase, and we did not want haggle over price or deal with any last minute “changes” to the deal. Sam worked We were looking for a particular car to purchase, and we did not want haggle over price or deal with any last minute “changes” to the deal. Sam worked with us to test drive 2 of the same model car we wanted to buy, and was transparent about the work that was done to resell the car. He also addressed our request to inspect the tires when we thought they were oddly worn, and remedied our concerns. Overall, the purchasing experience was easy and transparent, and I would buy another car from Kingstowne and Sam again. More
My first Experience at Kingtowne MotorCars I am writing this letter as a humble note of appreciation for the outstanding customer service provided by Salesman Consultant and SME (Subject Matt I am writing this letter as a humble note of appreciation for the outstanding customer service provided by Salesman Consultant and SME (Subject Matter Expert) Sam Waheed at Kingtowne Motors Cars. I am really pleased with the knowledge and skills that Sam had provided attention to detail, great communication skills, and ready smile made the experience even better than I expected. I won't hesitate to bring future clients to King City Motors. On 8/25/2018, I purchase 2015 GS350 with F sport package. After, I test drive and did my own video recording of the condition exterior and interior of the vehicle. My overall rating the vehicle was in very clean and excellent condition. However, I did bought to Sam attention the left muffler was not fully seated against the muffler housing and the tire pressure warning light remain on after I apply air pressure PSI to all 5 tires. Since, wireless sensor for tire pressure is mounted on all 5 tires. Sam recommend to return the vehicle on 8/28/2015 and he proceeded submit a work order to get the repairs for my vehicle resolved ASAP. On 8/29/2018 when I call Sam to checked the status of my vehicle. Sam had call me right back before closed of business and let me know the car was ready for pickup.Sam also had my vehicle professional clean and detail when I pickup of my vehicle on 8/30/2018. Sam ability to provide the resolution quickly exceeded my expectations with world class services. I am really pleased to be part of Kingtowne MotorCars family and appreciate Sam and staffs make my first visit and enjoyable experience. The services I received from Sam and staffs at Kingtowne MotorsCars makes the customers feel that Kingtowne MotorCars care about developing a long-term relationship that means more than just making a sale. Sincerely, Thyland Young More
Really nice dealership. I recently purchased a 2013 BMW 528I from Kingstowne MotorCars. I worked with Sam Waheed. He was extremely helpful and easy to work with. He assured I recently purchased a 2013 BMW 528I from Kingstowne MotorCars. I worked with Sam Waheed. He was extremely helpful and easy to work with. He assured me that my vehicle would pass Maryland Inspection and it passed with flying colors. My vehicle had tinted windows when I purchased it, so I had to have the tint removed prior to inspection. Overall, I had a good experience working with Sam and I would definitely recommend Kingstowne MotorCars to anyone that I know who is looking to purchase a high end quality used vehicle. More
Great Price and the best service around The price was great for the vehicle we purchased. Sam constantly kept us informed, even when he wasn't at work. He had the vehicle completely detail The price was great for the vehicle we purchased. Sam constantly kept us informed, even when he wasn't at work. He had the vehicle completely detailed prior to our arrival and even had new tires put on the vehicle, no charge to us. Diana was awesome, like working with a family member. Only problem we had was we were told it had Sirius/XM radio and it doesn't. Software is in the auto, so only a bit of $$ to have uploaded. Overall, great place, great people and would highly recommend. More
Sam is great! Highly recommend I went in to the dealership expecting the typical used car sales approach. Sam greeted us warmly and allowed us to look without feeling pressured. Whe I went in to the dealership expecting the typical used car sales approach. Sam greeted us warmly and allowed us to look without feeling pressured. When I was ready to talk business, Sam took us inside and was very clear about their approach to selling vehicles. He made a very nice offer on my trade-in and I graciously accepted. I was in and out with two hours, which included my test drive. I couldn’t be more happy with the BMW X5 I purchased and would highly recommend going there if you’re looking for a nice high end used car. Thank you, Sam! More
Goal was right car for customer From the start of the car search. Sams only goal was the right car for me. He was extremely patient with me by allowing me to test drive several cars From the start of the car search. Sams only goal was the right car for me. He was extremely patient with me by allowing me to test drive several cars several times. All while being patient and professional to the underlying goal of finding me the right car. More
Helping an out of towner When my car developed engine issues on our way home from Reston everyone at the dealership was way over the top with prompt service and effective repa When my car developed engine issues on our way home from Reston everyone at the dealership was way over the top with prompt service and effective repairs. Even loaned me a car to do lunch after the repair time was longer than originally expected. Their service is excellent. More