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Kingstowne MotorCars
Manassas, VA
534 Reviews
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Showing 534 reviews
November 13, 2018
BMW 640i I'm very pleased with my purchase, Sam was my salesman and very honest and candor with the entire process. I would definitely purchase from this deal I'm very pleased with my purchase, Sam was my salesman and very honest and candor with the entire process. I would definitely purchase from this dealer again although I live 2 hours away. It was well worth my time and satisfaction. Better Call Sam!!! More
by Just Me
Employees Worked With
Kingstowne Motorcars
November 04, 2018
Customer Value Still Exists We live in an era where the typical customer experience is that of feeling "disposable" and "replaceable"...just another passerby in the revolving doo We live in an era where the typical customer experience is that of feeling "disposable" and "replaceable"...just another passerby in the revolving door of customers. This was far from the case in my experience with Billy and the team at Kingstowne MotorCars. My particular purchase was one that I spent MANY hours researching exactly what I desired as my "retirement" vehicle (I have owned only 3 other vehicles in my life). Not only was this an emotional purchase, but one that involved a weekend, stay-over road trip for my family. From the moment I initially spoke to Billy on the phone, he was courteous, understanding and honest (as it turns out) in answering my specific questions. This isn't the stereotypical car dealership and car sales staff. I didn't feel rushed in least and best of all, didn't feel as if I were being given any sales pitches straight out of a sales coaching program. A quick note on Ali - I wasn't his direct customer, but he took time talking with us that displayed that these guys are a true team in their efforts to provide an exceptional customer experience. To buy a product you love is one thing. To buy combined with an experience worthy of spreading the word is another. Billy and the team have my referrals, no question about it. More
by infinitiq60s
Employees Worked With
Kingstowne Management
November 03, 2018
BMW Z4 Purchase I saw this car online in a very detailed listing and spoke to Sam on the phone to set up a test drive. He was friendly and attentive, but did not hov I saw this car online in a very detailed listing and spoke to Sam on the phone to set up a test drive. He was friendly and attentive, but did not hover. He showed me the car and then sent me on my way to drive it with no hassles. The purchase was easy and Sam very well-versed in the process which was quite transparent. The only thing missing might have been a bit of a tutorial on the operating features of the car. I would use this dealership again and may also give their service department a try. More
by zed4kat
Employees Worked With
Kingstowne Motorcars
October 26, 2018
Great Service -Great Cars! I was referred to Billy and Kingstowne Motor Cars through USAA. For those that don't know USAA prides it's self on customer service. This commitment I was referred to Billy and Kingstowne Motor Cars through USAA. For those that don't know USAA prides it's self on customer service. This commitment extends to companies selected to represent them, such as Kingstowne. As a former military officer I would recommend Kingstowne to my fellow military members and the general public. No Haggle. No Non-sense, Great Service, Great Cars. More
by Phil B
Employees Worked With
Kingstowne Motorcars, Kingstowne Management
October 22, 2018
Outstanding Buyer Experience Just purchased my second luxury auto from Kingstowne in a very satisfactory buying experience. Very helpful, professional assistance in my selection, Just purchased my second luxury auto from Kingstowne in a very satisfactory buying experience. Very helpful, professional assistance in my selection, with easy transaction and reasonable price. Highly recommend this dealer to anyone planning to buy a quality used luxury automobile. More
by UncleHanz
Employees Worked With
Betty, Kingstowne Motorcars
October 15, 2018
Great Customer Service, Employees Was Very Patient. Everybody was so nice and had great customer service. I love this dealership I would visit again . Employees was very patient and did everything I ask Everybody was so nice and had great customer service. I love this dealership I would visit again . Employees was very patient and did everything I asked to better my service. More
by Charles Smith
Employees Worked With
N/A
September 27, 2018
best car buying experience the car buying experience was very stress free test drive the vehicle without a lot of hassle and was not in dealership all day for the transfer of ow the car buying experience was very stress free test drive the vehicle without a lot of hassle and was not in dealership all day for the transfer of ownership for the car we purchased. great experience!! More
by robpullman
Employees Worked With
Betty, Kingstowne Motorcars
September 24, 2018
Quality Vehicles / Great Service We had the pleasure of working with Sam on our purchase. The service he provided was exceptional, and he was the ultimate professional throughout the We had the pleasure of working with Sam on our purchase. The service he provided was exceptional, and he was the ultimate professional throughout the entire process. Could not be happier with our purchase and the way Sam took care of us. We will buy our next car from Kingstowne MotorCars!! More
by LandRoversRock
Employees Worked With
Betty / Finance, Kingstowne Motorcars
September 16, 2018
Sam was great The experience was excellent! Sam provided excellent customer service very transparent and listened to our needs. I look forward to doing business wit The experience was excellent! Sam provided excellent customer service very transparent and listened to our needs. I look forward to doing business with them for my future car needs! More
by BMW Owner
Employees Worked With
Kingstowne Motorcars
September 06, 2018
Best dealership around I heard of this dealership through a family member because the owner is my neighbor. I checked out the online inventory and came across a nice VW that I heard of this dealership through a family member because the owner is my neighbor. I checked out the online inventory and came across a nice VW that I knew I would be proud to own. The miles were low and the car was immaculate. They helped me secure financing and I was in the car the same day. More
by Ccardozo85
Employees Worked With
Ali, Kingstowne Management
