Kings Volkswagen

Saved Me Money Courteous, on-time & thorough. They resolved my issue & did not try to upsell me. Waiting for some service coupons so I can have the recommended rep Courteous, on-time & thorough. They resolved my issue & did not try to upsell me. Waiting for some service coupons so I can have the recommended repairs done soon. More

sales and finance Of all the dealerships I experineced this tops them all in sales ,finance and service you feel comfortable not pressured many thanks from last Of all the dealerships I experineced this tops them all in sales ,finance and service you feel comfortable not pressured many thanks from last visit Ian Evans and Andrea Lloyd More

Great experience I walked in know what I wanted. I didn't have to bargain much for a price that we were happy with. Thanks Kings VW for making my buying experience exc I walked in know what I wanted. I didn't have to bargain much for a price that we were happy with. Thanks Kings VW for making my buying experience excellent and exceptional. More

Tire rotation Very fast and easy. Everyone helpful and friendly. Accessed my vehicle and loved the way my fluids were topped off and car washed. Have all my serice Very fast and easy. Everyone helpful and friendly. Accessed my vehicle and loved the way my fluids were topped off and car washed. Have all my serices done at dealership. More

Routine Maintenance Never like showing up without an appointment even for the routine checks/oil changes but at Kings, there is prompt and courteous reception and quick t Never like showing up without an appointment even for the routine checks/oil changes but at Kings, there is prompt and courteous reception and quick turn around. Well done. More

Brake issue resolved I've been battling a "squeaky" brake issue that had been previously diagnosed from other service centers as brake dust and said my brakes were fine. I've been battling a "squeaky" brake issue that had been previously diagnosed from other service centers as brake dust and said my brakes were fine. I was skeptical given this issue started with ~40M miles. Kings VW service folks diagnosed the issue, which was not brake dust, but tiny imperfections in the front right rotor that was causing the squeaky brakes. They replaced the pads and rotors and now the squeaky brakes are gone thanks to Wayne and team. More

Friendly and helpful Excellent customer service. All my questions were thoroughly answered. Friendly and professional. Willing to go the extra mile. My whole family is a V Excellent customer service. All my questions were thoroughly answered. Friendly and professional. Willing to go the extra mile. My whole family is a VW family and we love coming to Kings VW. More

Great Dealership! Great staff willing to work hard to accomplish my personal goals. I had my eye on a particular Golf R and they were able to work quickly to accommodat Great staff willing to work hard to accomplish my personal goals. I had my eye on a particular Golf R and they were able to work quickly to accommodate my needs, reach my finacing goals, and get me in/out in short order. I am a buyer, not a shopper, so I did not need sales support on models or features. I had the vehicle in mind (down to the Golf R already on their books). Having said that, Justin on the sales floor was extremely sharp and helpful ushering me through the process. He was a wonderful resource and I would recommend him highly. More

Always extremely pleased with service at Kings Volkswagen! I called to see if Scott or Wayne could work me in yesterday because I thought I had a nail in one of my tires and they immediately returned my call a I called to see if Scott or Wayne could work me in yesterday because I thought I had a nail in one of my tires and they immediately returned my call and worked me in so I could make my trip to Akron for my grandson's birthday. More

They made best out of bad situation From the sales (with Chris Davis) to the big repair (managed by Scott Johnson) my experience was great. Chris has got to be best salesman I ever dealt From the sales (with Chris Davis) to the big repair (managed by Scott Johnson) my experience was great. Chris has got to be best salesman I ever dealt with - to the point, not pushy, deal concluded in 3 minutes. With 3,200 miles on the clock, transmission needed to be replaced. I was given a loaner and kept up to date through 3 weeks process. Zero aggravation, no lost time for anything. More