Kings Volkswagen
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 309 reviews
Got the car we wanted at a comfortable price Bryan and Chris did everything possible to make our experience great. He worked with us and made the whole process a breeze, taking care of the trade Bryan and Chris did everything possible to make our experience great. He worked with us and made the whole process a breeze, taking care of the trade in, getting the car cleaned up, starting the paperwork before we got there so we could be done quickly. I would definitely recommend Bryan and Chris to anyone. More
Always great Techs and service advisor always quick and easy to work with! Very kind employees and always check to make sure it's done right before realeasing the Techs and service advisor always quick and easy to work with! Very kind employees and always check to make sure it's done right before realeasing the vehicle. I love how they wash your car afterwards! More
Sally's Experience I am so pleased with the quality in both my new vehicle, and with my salesperson- Bryan. He was so respectful and honest with me. As a woman, buying a I am so pleased with the quality in both my new vehicle, and with my salesperson- Bryan. He was so respectful and honest with me. As a woman, buying a car can be a stressful experience, but this was not the case. Andrea in Finance also gave me great options and wise advice in the loan process. Also lastly, the new car manager, Jason Sink, came to shake my hand after my deal was finalized. Who does that anymore... I'm extremely satisfied with my purchase experience. More
Exciting Bryan our sales guy was great. He listened to what we was looking at and showed us every option he had. He made this experience very comforting. I bo Bryan our sales guy was great. He listened to what we was looking at and showed us every option he had. He made this experience very comforting. I boight a great car and will be back to buy another. More
Back Home to Volkswagon My husband and I owned many volkswagons in the '60's, 70's and 80's. It was nice to come back to a brand that we both loved. Our salesman was easy t My husband and I owned many volkswagons in the '60's, 70's and 80's. It was nice to come back to a brand that we both loved. Our salesman was easy to work with and I am more than satisfied with my vehicle. More
Great experience and a lot of help The sales associate was great to work with. Never pushy and did as much as he could to help out. He was patient and very helpful during test drives. I The sales associate was great to work with. Never pushy and did as much as he could to help out. He was patient and very helpful during test drives. I spent a considerable amount of time there and at no point did he get frustrated or pushy to try and get the sale completed. More
One very satisfied customer of Scott's at Kings VW! I always schedule my appointments with Scott in service because I trust his judgement every time! Scott is always pleasant, professional, honest and t I always schedule my appointments with Scott in service because I trust his judgement every time! Scott is always pleasant, professional, honest and trustworthy so that's why I always ask for him. More
The good and not so good Steve was able to help us get a deal for my husband while getting rid of the negative equity in his car. The car we leased is nice, but we specifical Steve was able to help us get a deal for my husband while getting rid of the negative equity in his car. The car we leased is nice, but we specifically said we needed satellite radio because of the amount of time he spends in the car. We were assured that this car had it, and when we got home and tried to switch our account to the new car, it doesn't have the capability. So now we have to find out how to get SA in his new car without spending a fortune. Disappointing, especially because we were there almost 5 hrs! Would I go back when the time comes to trade in my car, which is also a VW? Not sure. I think there should be some kind of incentive program for VW owners to buy another VW when the time comes to trade in your car. More
Great. Nice staff. Bryan and Andrea were great. We got a good price and good trade in value for our other car which also was a volkswagon. Nice staff. Bryan and Andrea were great. We got a good price and good trade in value for our other car which also was a volkswagon. More
Smooth and easy. Very helpful, not pushy. No issues letting me take it for a test drive on the highway to test for road and wind noise. Gave me a good price and was Very helpful, not pushy. No issues letting me take it for a test drive on the highway to test for road and wind noise. Gave me a good price and was able to get the deal done quickly - maybe two and a half hours total from the time I walked in until I drove out in the new car. More