Kings Volkswagen
Cincinnati, OH
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Great Sales Team and Great Experience So a while back I stumbled on Carguru and started to look for my dream car. It just so happened to be a 2012 Silver 5th Generation Camaro. And where d So a while back I stumbled on Carguru and started to look for my dream car. It just so happened to be a 2012 Silver 5th Generation Camaro. And where did I locate it at? Kings Volkswagen!! So the car was priced perfect compared to what else is out there. Super reasonable. So I logged on the website and clicked on the area to fill out my info that I was in fact interested in this said vehicle. Right away I received emails from the staff. You can think whatever you want but I will tell you they were just trying to make a connection and start a conversation. So one of the awesome internet sales ladies kept up with me. They wanted to see if I was interested in a test drive. Uh yeah of course! But I was getting ready to go on vacation so I explained to her that if the vehicle was still there when I returned (and I gave her the day of our return mind you) I would come out and test drive the car. The whole week I was gone they didn't bother me not one time. The day after I returned I received a text from Jennifer inquiring if I was still wanting to come and visit them. I was pleased that they remembered and gave me that space without the hassle. So I agreed and was put in touch with one of the best car salesman I have ever dealt with. Justin right away greeted me and made conversation easily. He is a man who has proudly served our country so that should be noted here and is not just a salesman but a car enthusiast as well. He loves what he does. So after the test drive I obviously wanted the vehicle. He literally worked all day to get me the right financing I said I wanted. He even put up with my Dad all day long(which is no small feat mind you). He stayed with me every step of the way and kept me informed of what was happening. It may have been a long process but he got me there. He even phoned his wife to let her know he would be late home. So they got me great financial assistance and made sure I got the car I have been wanting since I can remember. I even found out He owns 2 older model Camaros. Made me jealous. In the end I had a great experience and walked away super happy. The whole team was awesome especially the finance dept. I recommend if they remotely have what you are looking for stop by you might just get exactly what you want. More
Very accommodarting, The dealership made a great effort to get me the car I wanted - even to the point of getting it from out of town, all in just a few days from start to The dealership made a great effort to get me the car I wanted - even to the point of getting it from out of town, all in just a few days from start to finish. Everyone was eager to be pleasing, even gave me "private lessons" for me to learn the new ways of this cars functions. The car is nice to drive. The instructor was polite and patient and I might return for an additional instruction. I am particularly pleased that I was never pressured during any of the negotiations. Please tell everyone involved in this transaction a big THANK YOU fro me, Adelheid Botzke More
super mega foxy awesome hot i had a great experience. the team was incredibly kind and helpful. i’ve had my heart set on a volkswagen beetle since i was 12 and now i’m in my drea i had a great experience. the team was incredibly kind and helpful. i’ve had my heart set on a volkswagen beetle since i was 12 and now i’m in my dream car! More
Warranty The service advisors listened and understood my concerns. A very knowledgeable mechanic discussed the technical issues with me, in a manner that was p The service advisors listened and understood my concerns. A very knowledgeable mechanic discussed the technical issues with me, in a manner that was professional and courteous. The car was repaired and I am happy to recommend this service center's work. Job well done! More
Pleasant Appointment Service was great and didn't have a long wait Everyone in service department was informative and very polite. Explained what needed to be done and a Service was great and didn't have a long wait Everyone in service department was informative and very polite. Explained what needed to be done and a reasonable price More
great service Staff was very friendly and professional. This is the second time that I have purchased a vehicle from them. I will definitely use them in the future. Staff was very friendly and professional. This is the second time that I have purchased a vehicle from them. I will definitely use them in the future. More
Great experience! My family and I worked with Jenn. She listened to our needs and answered all the questions we had. When my family and I needed to talk alone she gave My family and I worked with Jenn. She listened to our needs and answered all the questions we had. When my family and I needed to talk alone she gave us the privacy we needed and was very accomdating! She took things at our pace and we never felt rushed! I would definitely recommend Kings Volkswagen. More
Outstanding Service The service department at Kings VW is simply outstanding. I've had my vehicles serviced by them since 2010 and have always been very pleased. The service department at Kings VW is simply outstanding. I've had my vehicles serviced by them since 2010 and have always been very pleased. More
as good as it gets! Excellent and quick service from kind and friendly folks. Felt comfortable because they are honest- not trying to take advantage. Will definitely be b Excellent and quick service from kind and friendly folks. Felt comfortable because they are honest- not trying to take advantage. Will definitely be back here next time I need anything. More
Sales Experience Great experience--easy! All details take care of with-in the day!Was able to drive car home to show my wife--a real benefit. Chris was excellent! Great experience--easy! All details take care of with-in the day!Was able to drive car home to show my wife--a real benefit. Chris was excellent! More