Kings Volkswagen

Great transaction! We recently bought a car from Kings Volkswagen and have been very pleased with the entire experience. Everything they said they would deliver, has be We recently bought a car from Kings Volkswagen and have been very pleased with the entire experience. Everything they said they would deliver, has been delivered. Very fair price for the car and very fair price for our trade in. More

Experience with Jetta lease Staff was knowledgeable, friendly and helpful. They answered all of our questions and did a great job of making the process as easy as possible. A ma Staff was knowledgeable, friendly and helpful. They answered all of our questions and did a great job of making the process as easy as possible. A major factor in their favor was that we did not feel pressured! More

Excellent Service I would like to thank your Dealership personally for the excellent service and support. Your salesman, Justin Gilbert, exemplifies the best in cus I would like to thank your Dealership personally for the excellent service and support. Your salesman, Justin Gilbert, exemplifies the best in customer service as well as salesmanship. All of my concerns were addressed with total satisfaction and I am one that believes that when the two parties are satisfied, it is indeed a good sale. I am extremely pleased with the entire process. I purchased a car that day and I am very pleased with my purchase, I couldn't be more happier. Thank you Justin for your integrity and professionalism. The finance department was awesome as well. More

Trustworthy, professional, nice The employees at Kings Vilkswagon were very helpful. They all went over and beyond to make the purchase of my new vehicle a positive purchase! Would d The employees at Kings Vilkswagon were very helpful. They all went over and beyond to make the purchase of my new vehicle a positive purchase! Would definitely recommend. More

Picking up a part I've had multiple experiences with King's VW, and it has been amazing. From service and the ease of appointments to picking up parts. Tiffany, Debbie, I've had multiple experiences with King's VW, and it has been amazing. From service and the ease of appointments to picking up parts. Tiffany, Debbie, Jason, and Paul are very friendly and knowledgeable. They've helped me every time. I have nothing bad to say of this dealership. I'm on my second VW now and plan to get another eventually and will continue to return to King's. 10/10 Thank you for your commitment to excellence. More

Easy buying experience Bought a new Tiguan from Kings and it was the easiest car buying experience I've ever had. Ian found me the exact car I wanted, we negotiated via emai Bought a new Tiguan from Kings and it was the easiest car buying experience I've ever had. Ian found me the exact car I wanted, we negotiated via email, and two days later I picked up my car. No pressure, no xx, and no issue of them treating me like I'm dumb because I'm a woman. Finance guy was kind of a xxxxxx though. We were not financing any of it, but asked about using a credit card for some of it (gotta get those mileage points!). First he said we could only put $3k on credit card. We said fine. Then he said he couldn't process it at his desk so it would take longer. We said fine. Finally he took the card and ran it right at his desk and it took two minutes. Why all the grumbling when it wasn't a big deal?? Then he pulled out the list of up-sells. When I told him off the bat I didn't want any of them, he seemed to get exasperated and insisted he had to go through them with me. THAT took longer than running the credit card and wasted his time and mine. No means no, dude. Would buy from them again but request a different finance person if that guy is still there. More

Waiting to see if they do the right thing I just bought a used 2013 Infiniti from them. On the way home, the check engine light came on. I took the car to the local Infiniti dealer, who disc I just bought a used 2013 Infiniti from them. On the way home, the check engine light came on. I took the car to the local Infiniti dealer, who discovered that the catalytic converters had been removed, and the check engine light had just been reset so it would stay off for a little bit. I live in a state where cars need an annual inspection, and this car will need $3K worth of work to bring it back to stock condition so that it will pass. Not what you would expect from a 2 year old, $30,000 car. Notified King's Volkswagen who are looking into it. I'm waiting to see if they do the right thing. I'll update this review accordingly once the issue is resolved. More

Bolts for Bucks! Started out by calling for an appointment but was referred to website to make appointment. Extended service contract that doesnt cover bolts. The wa Started out by calling for an appointment but was referred to website to make appointment. Extended service contract that doesnt cover bolts. The wanted to charge me double for bolts I could walk in off the street and purchase for half the money. A 1 day job ended up taking 4 days. They left tools and paperseats in my car. The young lady taking my money couldnt answer repair questions nor could she direct me to someone who could. When I called on Monday to ask for service manager I was referred to the service advisor. When requested service manger call me than later follow up with personal call he couldnt be bothered to return my call. The work seems to be good but the people skills leave you cold and looking for other service departments. More

Justin Gilbert and Kyle Wiltshire My son and I had an outstanding sales experience at King's VW. Our sales rep, Justin Gilbert and our finance manager, Kyle Wiltshire were most profes My son and I had an outstanding sales experience at King's VW. Our sales rep, Justin Gilbert and our finance manager, Kyle Wiltshire were most professional and patient working with us and explaining the entire sales and financing process to my 20 year old son and both worked to get us the best deal possible. The service department and service staff were also outstanding in providing to use the maintenance history of our vehicle. They will certainly get our business in the future. More

best Volkswagen dealership in the state everybody at the dealership was super friendly super knowledgeablefinancing was easy and no hassle or pressureI forgot my salesman's name but he was a everybody at the dealership was super friendly super knowledgeablefinancing was easy and no hassle or pressureI forgot my salesman's name but he was awesome Natalie in finance was greatgot me a really good interest rate More