Kings Volkswagen

2016 Touareg I went to the Kings Auto Mall to lease an Explorer, test drove a brand new GTI and unexpectedly left the lot with a 2016 Touareg. I went to the Kings Auto Mall to lease an Explorer, test drove a brand new GTI and unexpectedly left the lot with a 2016 Touareg. More

Worth the 3 hour drive to Cincinnati I traveled 3 hours to this dealership because Bryan Spiess was the only sales rep that contacted me by phone (I contacted many dealers through cars.c I traveled 3 hours to this dealership because Bryan Spiess was the only sales rep that contacted me by phone (I contacted many dealers through cars.com) and was eager to earn my business. He was extremely friendly and helpful as he tried to make the purchase of my Volkswagen Passat an affordable one for me! More

2017 Passat SE I went to Kings VW to lease my 8th VW in a row. The sales and service departments are the best in the business!! I look forward to my next experienc I went to Kings VW to lease my 8th VW in a row. The sales and service departments are the best in the business!! I look forward to my next experience at Kings VW! More

Excellent Communication I couldn't have been happier after my most recent service visit to Kings VW. My check coolant light came on a couple weeks prior and I stopped at anot I couldn't have been happier after my most recent service visit to Kings VW. My check coolant light came on a couple weeks prior and I stopped at another VW (for convenience sake) to get it topped off. No less than a week later the check coolant light came back on again. I knew at this point that there was a leak. I set up a service appointment and explained what was going on. I had no issue with getting a timely appointment and the dealership offered me a loaner vehicle while they assessed what was wrong. I purchased an extended warranty for my car and Wayne made sure to reach out and let me know what was wrong and explained that the solution to the problem would be covered under my warranty. Throughout the whole process I felt that they had made me a priority and wanted to make sure that everything was taken care of. I could not ask for a better experience. More

Friendly and professional I've been a customer for three years, and I appreciate the friendly greeting I receive every time I approach the service desk. The service advisors ar I've been a customer for three years, and I appreciate the friendly greeting I receive every time I approach the service desk. The service advisors are knowledgeable, yet communicate information in a way I can understand. And with the express service, I am usually in and out from my oil changes in under an hour--without an appointment! More

A Great Place to return to I have always had good experience getting my VW Jetta services done here. Just a little disappointed that they did not have a complete fuel pump parts I have always had good experience getting my VW Jetta services done here. Just a little disappointed that they did not have a complete fuel pump parts to get the work done in this one visit. More

VW Passat I bought my used passat from Chris and this was possibly the smoothest car deal I have ever had. There were a couple minor problems that needed to be I bought my used passat from Chris and this was possibly the smoothest car deal I have ever had. There were a couple minor problems that needed to be taken care of on the car and Chris made sure they were taken care of immediately. My only complaint was that my car was detailed before I got it but it was still dirty inside. I ended up cleaning it myself. This was the only thing I could say wasn't perfect. Otherwise they were very nice and professional. More

Our experience with Kings VW We had a very good experience at Kings VW. We identified the specific Jetta GLI we wanted online, which was at another dealership in North Carolina. We had a very good experience at Kings VW. We identified the specific Jetta GLI we wanted online, which was at another dealership in North Carolina. We negotiated via phone with that dealership, and given a very good price. We contacted Bryan Spiess at Kings VW, and asked whether they would price match ... they did, and with a small discount added on for good measure. We good the car we wanted, didn't have to travel to NC to get, and dealt with Kings VW directly. Our experience on finalizing the deal, assistance with financing, clarity of explanations, etc., were all excellent. Bryan Spiess is especially to be commended for his courtesy and assistance. More

Treated really good My sales rep was very professional, open to questions and understanding, Most importantly I received a really good service personalized to my profile. My sales rep was very professional, open to questions and understanding, Most importantly I received a really good service personalized to my profile. Thank you More

Excellent sales consultant and dealership. The sales consultant reviewed each model's attributes and provided valuable technical information regarding the models that I was considering. I ultim The sales consultant reviewed each model's attributes and provided valuable technical information regarding the models that I was considering. I ultimately chose a VW that I trust will be a quality vehicle. More