Kings Volkswagen
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 309 reviews
Great, efficient service I have been going to Kings since I moved from FL. 4 years ago, they have earned my business. This visit great they got me a loaner serviced and repai I have been going to Kings since I moved from FL. 4 years ago, they have earned my business. This visit great they got me a loaner serviced and repaired my car and had it ready to pick up in five hours. I am going to bring my dodge hear for service from now on because they are one of the best dealers I have ever dealt with. More
Professional Communication I bought my car at another dealer but didn't like their customer service and switched to Kings VW a few years ago. I've been very happy with the Kings I bought my car at another dealer but didn't like their customer service and switched to Kings VW a few years ago. I've been very happy with the Kings VW shop. They are both professional and customer focused. More
new passat My recent purchase at kings volkswagen was excellent! I had no expectations when I went in looking at cars, was met right away and was given the answ My recent purchase at kings volkswagen was excellent! I had no expectations when I went in looking at cars, was met right away and was given the answers for the questions I was asked and not heckled. I would highly recommend this dealership. More
Excellent and Efficient Service My recent purchase at Kings Volkswagen was excellent. I came in saying what I was looking for and they helped me every step of the way. If you go, ask My recent purchase at Kings Volkswagen was excellent. I came in saying what I was looking for and they helped me every step of the way. If you go, ask for Chris Davis as he was extremely courteous and professional throughout the entire process. More
Tire replacement I must say that the experience I have had for the past two years have been excellent. Everyone is very helpful and appreciate the value of the custome I must say that the experience I have had for the past two years have been excellent. Everyone is very helpful and appreciate the value of the customer time as well. Yesterday on my way to work I hit a pothole and got a flat, after getting a runaround from the ODOT, and the dealer closest to my work. I called Kings VW and was told to bring my vehicle and they will take care of it. They took care of the tire, contacted the warranty insurance and got me back on the road with a new tire. I am for sure going back to get me a new VW whenever I decide to upgrade my Jetta. More
Service Group The unique aspect of King's VW is their Service Group. Specifically, Scott and Wayne. the single best "service advisors" I have ever dealt with. H The unique aspect of King's VW is their Service Group. Specifically, Scott and Wayne. the single best "service advisors" I have ever dealt with. Honest, caring, loyal to King's yet loyal to the customer. None better! More
Very professional and Top Notch My car had a few small issue to take care of and the Wayne and Scott got me in quickly and took care all the small issues in one visit. Parts came in My car had a few small issue to take care of and the Wayne and Scott got me in quickly and took care all the small issues in one visit. Parts came in quickly and I was on my way. The loaner car was clean and reliable. I knew going in that the job would be thoroughly done and even was checked for other possible issues. (non found luckily). More
Quick in, quick out My car was slow to start. I needed a new battery. I was in and out within an hour! Plus they checked my tires and brakes and topped off the fluids! My car was slow to start. I needed a new battery. I was in and out within an hour! Plus they checked my tires and brakes and topped off the fluids! More
Oil change The service done was excellent. Was unhappy about the cost when I expected to pay nothing but believe that they have the health of my car in mind. I w The service done was excellent. Was unhappy about the cost when I expected to pay nothing but believe that they have the health of my car in mind. I was treated with respect which helped the overall experience be positive!! More
Express oil change Quick and courteous staff - good estimate of time necessary for oil change. Always happynwithnthe waiting area. Despite this dealership's distance fr Quick and courteous staff - good estimate of time necessary for oil change. Always happynwithnthe waiting area. Despite this dealership's distance from my home, it's worth the trip! More