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Kings Volkswagen

Cincinnati, OH

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rated
309 Reviews

9570 Kings Automall Rd

Cincinnati, OH

45249

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Showing 309 reviews

February 08, 2017

Committed to customer service and a great experience The service dept was very prompt and professional. They were very accommodating to my schedule and contacted me via the appropriate channels. Would More

by STEPHEN.RIENECKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Deryck Cooper, Scott Johnson
February 06, 2017

Great Service I brought my BMW in for repair work on brakes. I thought I needed brakes and probably rotors. After inspection, the mechanic informed me that my b More

by adman113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Deryck Cooper, Scott Johnson
February 04, 2017

Chris Davis and the entire organization are top notch ! I was returning my passat because of the tsk emissons settlement and had asked Chris Davis to give me reason to buy another Volkswagen and he delivere More

by HILLSIDECO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Tony Blaine, Andrea Lloyd, Deryck Cooper
February 03, 2017

Great Service and Friendly Ssles team Minor issue w temp light, sales guy set me up with service and took care of all labor and part costs. Great service and very cisyomer friendly. More

by Jimmy Cobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None, Bryan Spiess, Tony Blaine, Andrea Lloyd, Wayne Weldy
February 03, 2017

Oil Change Reasonable time taken for an oil change. I spoke to the young lady at the counter on three occasions about the oil change and the thumping noise in t More

by Jetta Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis
February 01, 2017

Great experience! It has been a pleasure working with Kings VW. I have been going there for the past two years for service on my 2013 TDI and they have always gone abov More

by TRICKJUSTINM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Spiess, Andrea Lloyd
February 01, 2017

New car purchase Everyone was knowledgeable and very helpful. Everything went very smoothly and I was completely satisfied with the deal I received. I found Justin to More

by JC4869
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Justin Gilbert, Andrea Lloyd
January 29, 2017

Excellent Customer Service - Sales and Service This is our 4th VW lease from Kings Volkswagen. In all cases, we have been delighted with the way the sales and finance staff worked with us to find More

by kburtoft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Sink, Robert Booth, Chris Davis, Andrea Lloyd, Scott Johnson, Debbie Green
January 27, 2017

good efficient service The service was scheduled and completed without delay. I appreciate the direct and concise communication regarding what services where performed and w More

by RMCHOCIEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Hurst
January 26, 2017

Awesome folks take care of us as always We have leased our last 4 cars from Chris. Our experience is always fantastic. Andrea is so knowledgeable and professional, but her customer service i More

by EMOISTNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Erick Henize
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