Kings Volkswagen

Great experience in sales and always in service as well! My husband and I both were part of the diesel but back program. We both ended up purchasing new VWs. Again. Have been so happy with both our sales exp My husband and I both were part of the diesel but back program. We both ended up purchasing new VWs. Again. Have been so happy with both our sales experiences and service experiences at Kings VW!!! More

Pleasant and polite experience The salesman greeted me at the door. He was polite, friendly and sincere. They worked with me to get me a car within my budget. I didnt feel rushed The salesman greeted me at the door. He was polite, friendly and sincere. They worked with me to get me a car within my budget. I didnt feel rushed or pressured one bit. More

Chris Davis, Kings VW This is the third Volkswagen I have purchased from Chris Davis at Kings. He is knowledgeable, helpful, personable and has made my decisions easy to m This is the third Volkswagen I have purchased from Chris Davis at Kings. He is knowledgeable, helpful, personable and has made my decisions easy to make. He has especially been helpful during the Settlement Claims Program and made it as painless as possible. Thank you Chris More

Great place Our sales rep was the best part of the experience, Chris did a magnificent job helping us through the entire process, I would recommend asking for him Our sales rep was the best part of the experience, Chris did a magnificent job helping us through the entire process, I would recommend asking for him if possible. More

new key very friendly and timely order every thing was clean next time looking for auto I'll be back before going to other dealers to see if they can help wit very friendly and timely order every thing was clean next time looking for auto I'll be back before going to other dealers to see if they can help with next auto. More

Went in for complimentary oil change on certified vehicle The service was on time, the waiting area was nice (despite Fox News) and they even washed my car. I was offered an air filter and cabin filter ch The service was on time, the waiting area was nice (despite Fox News) and they even washed my car. I was offered an air filter and cabin filter change, which I declined. I have since reviewed the steps involved in replacing these items and they are easily some of the most over-engineered German items to date. I'd recommend to service, to tell people like myself, that it's a real pain to get to these. That you have to remove the engine the intake clamps, MAF and other sensors as well as the engine cover and a variety of screws just to get to the air filter. Also - the cabin air filter is located behind the glove box and too is a byzantine process. $90 for install of these 2 items is actually worth it. More

TDI software fix The service experience itself was smooth and painfree! I was taken on time and quickly provided a loaner for the day. In the dealership/service depart The service experience itself was smooth and painfree! I was taken on time and quickly provided a loaner for the day. In the dealership/service department customer service was great. I cannot say that overall about my experience with Kings VW given the mess to set this appt. up therefore I did not rate customer service. also from below I dont know what is meant by service writer--if you mean Wayne then I knew him. the 'issue' I had was in setting up the appointment. I called the dealership and requested service. I was asked if I wanted to make an appointment and answered yes. I was connected to a 'scheduling service" and the lady did not seem to understand the nature of the work needed for my appointment (ie what it was about and how long it would take). she also indicated there was no place to request a loaner that I had asked for. (note she did not offer me one). we scheduled and i get the confirmation email--not from Kings VW but from Kings KIA! I called Kings VW again (perturbed) and 'demanded' politely to speak to someone in service. I forget her name but she indicated no appointment in their system and quickly set me up an appointment. then I had to go into the link from KIA and cancel the appt. not a good experience. More

20,000 mile oil change and servicing. As always everyone was friendly and no waiting. This was the 3rd vehicle I had purchased here and I can't see myself going anywhere else! Love this pl As always everyone was friendly and no waiting. This was the 3rd vehicle I had purchased here and I can't see myself going anywhere else! Love this place! More

Quick Warranty Repair Although the part on my Golf was fairly easy to replace, the staff was still quite prompt and the process took almost no time at all. Wayne was very Although the part on my Golf was fairly easy to replace, the staff was still quite prompt and the process took almost no time at all. Wayne was very helpful and friendly as well at the front service desk. Would recommend. More

2016 Passat Great experience from start to finish. I am very happy with my car and everyone made this very easy and fun. Thank you for all your help! Great experience from start to finish. I am very happy with my car and everyone made this very easy and fun. Thank you for all your help! More