Kings Volkswagen
Cincinnati, OH
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Best Service in Town I always have the best service experience at Kings Volkswagen. They are always friendly, courteous, and very professional. They treat me like family I always have the best service experience at Kings Volkswagen. They are always friendly, courteous, and very professional. They treat me like family. In a word-outstanding. More
My experience I thought Jen was great. She made the car buying experience great. I knew right away when she approached my wife and I that I wanted to work with her. I thought Jen was great. She made the car buying experience great. I knew right away when she approached my wife and I that I wanted to work with her. More
Fantastic experience The staff of this dealership were FAR more helpful and courteous than I had experienced at any other dealership. They worked very hard to make what i The staff of this dealership were FAR more helpful and courteous than I had experienced at any other dealership. They worked very hard to make what is typically considered a long and stressful process, as quick, easy, and painless as possible. Bryan Spiess really shined as a salesman, he was extremely friendly, patient, accommodating, and gave me honest answers to all of my questions. 10/10 I would recommend this dealership. More
Very professional from start to finish An excellent first service experience. Was greeted in a friendly manner, work was completed and explained in a professional manner. Excellent experi An excellent first service experience. Was greeted in a friendly manner, work was completed and explained in a professional manner. Excellent experience, will be back. More
Chris Davis This was my first car buying experience and it was a great one. Chris is a great and very professional salesmen! He did everything he could to make th This was my first car buying experience and it was a great one. Chris is a great and very professional salesmen! He did everything he could to make the process easy. We had some bumps along the way like me forgetting my paperwork and having to go all the way back home, but he was very patient and understanding with me. He even emailed me on my birthday to say happy birthday. I had an awesome experience at Kings Volkswagen and will highly recommend them to anyone! More
Great job Kings VW I was in need of emergency tire replacement. The staff at Kings was courteous, quick and thorough. I have tire replacement insurance and Kings helped I was in need of emergency tire replacement. The staff at Kings was courteous, quick and thorough. I have tire replacement insurance and Kings helped make the process streets free. I was in and out in a timely manner and the work appears to be done perfectly. Thanks Kings VW. Keep u the good work. EC. More
Ian and Jenn are awesome! Stuck with a ton of negativity equity in our other vehicle, Jenn and Ian found the perfect solution for us and tailored a deal that left us nothing sh Stuck with a ton of negativity equity in our other vehicle, Jenn and Ian found the perfect solution for us and tailored a deal that left us nothing short of amazed! We loved the honesty and transparency of the deal. Kings VW made us feel like family, not a customer. Their service and expertise turned a bad situation into a great and satisfied experience. We love our new Wolfsburg Tiguan! Thank you guys so much, we will definitely be back! More
VW Tiguan purchase Great dealership. Easy to work with. High quality work. Very professional and customer friendly. Great selection and very competitive pricing. Car was Great dealership. Easy to work with. High quality work. Very professional and customer friendly. Great selection and very competitive pricing. Car was very clean. Highly recommended. More
ggreat friendly service in bying the new car. Ian did an outstanding job in explaining and informing all the virtues of the car. friendly and knowledgeable . good a follow thru. helpfull in makin Ian did an outstanding job in explaining and informing all the virtues of the car. friendly and knowledgeable . good a follow thru. helpfull in making sure I was trained on the new technology. More
Used BMW Purchase I called ahead and request to see a used BMW. When I arrived, the car was dirty and had not been washed or cleaned (unlike other dealerships with bett I called ahead and request to see a used BMW. When I arrived, the car was dirty and had not been washed or cleaned (unlike other dealerships with better customer service). I request they wash and clean the car and I would come back to see it again in a few hours. I come back in a few hours and the car was washed but still dirty. I had to rub some dirt off to make sure it would actually come off and not something permanent. The rims were still dirty too. When you try to sale something, I believe you should clean it and make it presentable to the customer. I'm not buying a cheap car here. I ended purchasing the car but only because I could not have another car similar to this one. But if I had seen other similar cars I wanted from other dealerships I would have for sure bought it from them instead. I also didn't like how Justin laughed at my offers, smacked my chair/back with his papers as he walked to go talk to the manager about my offers, or he offered a fist bump instead of shaking my hand after I told him I would go home to think about purchasing the car. I could clearly tell he was upset. The only reason I bought the car was because of the car itself, not Justin. I hope he received nothing from my purchase. Also the financial manager tried to give me a loan with 4 point something interest. I have a credit score of 819/900 and in the top tier. I also make at least $6,500 each month in income. Why do you have to try to offer me something that bad? Right then and there I did not trust him at all. I ended getting at loan for 3.1% interest. More