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Kings Volkswagen

Cincinnati, OH

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309 Reviews

9570 Kings Automall Rd

Cincinnati, OH

45249

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Showing 309 reviews

April 07, 2017

Service customer service review The person taking me to work and returning me to get my car was very friendly and kind. I am glad there is the option to have some one driving us to w More

by ANDY_ERIKA_ALVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim was the person driving me to work
April 06, 2017

Great Service. The Dealership is very nice !As well as all the employes I am very pleased by the service You give . I will buy my next car from you From your deal More

by MDITTELBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Johnson, Wayne Weldy
April 06, 2017

Excellent This dealership has an excellent staff. They are committed to helping you find the best car for your needs and making sure you are more than taken car More

by Olivia H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Andrea Lloyd, Scott Johnson
April 02, 2017

No follow through!! Brought a used Jetta, overall good experience but have had absolutely no follow through with request. Was supposed to get touch up paint and or a scra More

by DONBAKER212
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin, Erick Henize, Ian Evans
March 30, 2017

Quick trip in I went in for my express oil change and was advised that my 30,000 mile service was coming up. I agreed to have it done and was completed very quickly More

by Bryan W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Weldy
March 27, 2017

Very friendly and professional I brought my car in to be serviced for my 20,000 mile check up. Although they were very busy at the time, I still felt valued as a customer. The servi More

by WOODY5223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Chalk
March 23, 2017

Covered the bases Scheduled my All Track for GPS, and Radio repair. They included software update for Cruise Control. Service Manager offered a car, and while it all to More

by TMURPHY33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Weldy, Tiffany Hurst
March 22, 2017

180 degrees from my last service experience This visit to the King's VW Service department was a 180 from my last trip. Wayne was extremely professional and helpful. He greeted me at my car, ch More

by NANCYMARCHESE11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Weldy
March 21, 2017

best car buying experience I didn't feel pressured to buy a car out of my price range or below my standards. Chris was knowledgeable about the cars we looked at and Ian got my More

by Eric Mayleben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ian Pappenheimer, Chris Davis, Erick Henize
March 20, 2017

Oil Change Wayne, Scott and a trainee all helped me. They are awesome. I leased my car from them al,last 2 years ago and will never go anywhere else. They sure k More

by AUTIGRGRAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trainee but I don't know his name., Scott Johnson, Wayne Weldy
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