Kings Volkswagen
Cincinnati, OH
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Professional, thorough Great job by Wayne (Service Adviser) and team. Problem talked out over phone the day before & service at arrival was very good. New centralized sche Great job by Wayne (Service Adviser) and team. Problem talked out over phone the day before & service at arrival was very good. New centralized scheduling process is, how do I say, not good. More
Pleasurable I was treated with respect and with no pressure to buy anything more than what I wanted. I did not intend to buy a car that day and Scott Johnson hel I was treated with respect and with no pressure to buy anything more than what I wanted. I did not intend to buy a car that day and Scott Johnson helped with some information and introduced me to Ian Evans. Ian was great and very helpful with my questions. I have never enjoyed the car buying process and I can get very irritable when not treated with respect as a woman. Thanks all. More
Good value. Good service I have bought 2 cars from Kings this year. Chris sold me both cars. I appreciate that Chris worked to make me happy with my purchases. I trust Chris. I have bought 2 cars from Kings this year. Chris sold me both cars. I appreciate that Chris worked to make me happy with my purchases. I trust Chris. That means a lot to me. Erik handled the financing. I feel like he was able to provide me a good added warranty at a fair price. I was disappointed to find out that Kings no longer provides free oil changes to cars bought at Kings. I felt this was service Kings offered that helped set them above other VW dealers. More
Above and Beyond Kings Volkswagen and the employees were absolutely stellar in every way. They were friendly, accommodating, helpful, and enjoyable to work with. I wou Kings Volkswagen and the employees were absolutely stellar in every way. They were friendly, accommodating, helpful, and enjoyable to work with. I would recommend them to any one looking for a new vehicle. More
No pressure service from the salesperson or manager. I explained what I was looking for and they were very understanding and helped me find the right car. service from the salesperson or manager. I explained what I was looking for and they were very understanding and helped me find the right car. More
Great service Brought my VW in for scheduled maintenance. The service adviser went through the items I wanted looked at and offered a free check before I paid to ha Brought my VW in for scheduled maintenance. The service adviser went through the items I wanted looked at and offered a free check before I paid to have an expensive alignment done. She showed me the results and let me make my own decision. This is my second time bringing my VW in for service and I am extremely pleased with the overall service and staff. More
Very helpful and friendly people! We were looking to purchase a car bc i had been in an accident and the car was totalled. We worked with Ian the saledman and Ian the used car manager We were looking to purchase a car bc i had been in an accident and the car was totalled. We worked with Ian the saledman and Ian the used car manager. Both were very honest which is a very important quality wjen i deal with people. If after we purchased the car they were still will to answer our questions. Thsnks for a great experience!!! More
Fast and professional The service was fast and professional. I was told it would take an hour, but it turned out to be just 20 minutes when it's done. The service was fast and professional. I was told it would take an hour, but it turned out to be just 20 minutes when it's done. More
Service done on time and correctly Great job as usual from Scott. The only place I have my VW serviced. It was easy to schedule,problem was minor and quickly diagnosed and corrected. Great job as usual from Scott. The only place I have my VW serviced. It was easy to schedule,problem was minor and quickly diagnosed and corrected. More
Very accommodating We scheduled our Jetta buy back turn-in at Kings VW and needed to purchase a replacement car. Bryan was very helpful in showing various options from u We scheduled our Jetta buy back turn-in at Kings VW and needed to purchase a replacement car. Bryan was very helpful in showing various options from used, to new to loaners. We were able to stream line the buy back process while also at the same time getting a great deal on a 2017 Jetta. I would highly recommend going to Kings VW to get a great deal. More