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Kings Volkswagen

Cincinnati, OH

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rated
309 Reviews

9570 Kings Automall Rd

Cincinnati, OH

45249

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Showing 309 reviews

May 17, 2017

Check of front brakes and shock absorbers Service manager explained that everything was fine. No further testing other than a computer scan but at this time I chose not to do it. More

by dcham56546
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Weldy
May 15, 2017

Maintenance Airbag light came on, called in to schedule service. They confirmed on the phone and via email, which impressed me. Brought my car in, they quickly di More

by RICKYDUMONT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea Lloyd, Ian Evans, Wayne Weldy
May 12, 2017

Friendly, courteous and professional Bryan Spiess was my salesman, and I liked him from the word go. No pretense whatsoever, and knew what he was doing. He took very good care of us. All More

by Element2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Spiess, Erick Henize
May 11, 2017

Happy Repeat Customer Just purchased my third VW (2 new and 1 used) in nearly 20 years from this dealer and have always been completely satisfied with the sales, service an More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Andrea Lloyd, Scott Johnson
May 10, 2017

Always good service Service adviser was knowledgeable, friendly and followed up by phone. I had a damaged tire. They didn't have what I needed but put y spare on. Ordered More

by taw45140
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Hurst
May 10, 2017

Another terrific Experience Quick in , quick out. Always dependable service levels. I have purchased 5 VW's from this dealer, currently drive two. All maintenance, for all cars More

by SMAULL08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Scott Johnson
May 09, 2017

Great service I called because I had a nail in my tire. They got me in for service the same day and took care of the problem. Tiffany was fabulous and the service w More

by ska
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Hurst
May 08, 2017

Excellent customer service We purchased our car in 2015. Excellent patient and very knowledgeable salesmen. They showed us everything about the car such as how to rearrange the More

by dstauss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember the name of lady who checked me out that day, Scott Johnson
May 05, 2017

Remedied Car purchased under false pretenses. Safety equipment not included in sale of car impossible to purchase now. VW of no assistance since purchase. W More

by mz3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryan Spiess, Erick Henize
May 02, 2017

Excellent service Went to look at cars at VW Kings. Chris helped us get a better car than the original one we were looking at. Wonderful people working there. Erik did More

by AMBERLYWROBEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Davis, Erick Henize
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