Kings Volkswagen
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 308 reviews
Worst experience ever. When I asked questions, the front desk person told me that, why are you asking same things over and over. As a customer, I do have right to ask questions, cuz iam spending more than 5 desk person told me that, why are you asking same things over and over. As a customer, I do have right to ask questions, cuz iam spending more than 500 bucks from my pocket. I just walked away as my questions weren’t answered. More
Kaitlin is very professional. She made my wife and I feel like part of the VW family from our first visit. She is knowledgeable of the different vehicles and explained the features of the ones we were intere like part of the VW family from our first visit. She is knowledgeable of the different vehicles and explained the features of the ones we were interested in. She took the time to explain how to activate the many options and told us if we ever had a problem figuring them out in the future she is here to help. Very good experience. More
Very professional Service!All work was performed as promised and within the promised time! Scott Johnson kept me informed about the Progress of the job and also informed me when completed! A pleasure promised and within the promised time! Scott Johnson kept me informed about the Progress of the job and also informed me when completed! A pleasure to do Business with Professionals who care ! More
Horrible service. Bought certified pre-owned car less than 2 years ago. Broke down. It is the only car in our household. Service said they could not get us in for 2 weeks. When my husband explained the s than 2 years ago. Broke down. It is the only car in our household. Service said they could not get us in for 2 weeks. When my husband explained the situation, he received 0 understanding. We asked them to look at this issue last august when we were in for an oil change. They refused. my husband explained a few other issues we r had the the gentleman on the phone started being very rude and nasty. You would expect the dealer you bought your certified pre owned car from would want to help any way they can. Extremely unsatisfied. More
Great job by Scott Johnson and guys in service in getting me a quick appt and fixing recall issue in less than an hour. Great sales experience and service experience plus a great car me a quick appt and fixing recall issue in less than an hour. Great sales experience and service experience plus a great car More
Wayne Welty did a great job . I had a problem with my transmission that the service front. had never seen before. They located the problem and repaired and was my way . Thanks to Wayne transmission that the service front. had never seen before. They located the problem and repaired and was my way . Thanks to Wayne More