
Kings Toyota
Cincinnati, OH
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Ryan offered to help us while we waited for the "internet" salesperson, who was too busy to help at the time. He did this, even though he would not share in the commission. Turns out, we loved him "internet" salesperson, who was too busy to help at the time. He did this, even though he would not share in the commission. Turns out, we loved him and decided to go with him. My daughter and I both bought cars that day, and we took along my sister and my granddaughter, and he dealt wonderfully with all of us. I felt like there was no bull slinging, and I felt we both had the same objective--for each of us to have a good deal and for the dealership to make a fair profit as well. I feel like our goals were met. Service was beyond compare. EVERYTHING was done for us, including Ryan personally pre-setting our Satellite radios and connecting our phones to Bluetooth. He also helped me empty my old car and helped put everything in the new car--and it was raining while he was doing it. I cannot speak too highly about Ryan. I will go to him forever. Thank you to the dealership as well. They whisked us through all the paperwork and had us out of there much faster than I anticipated. It was all a win-win situation. HIGHLY RECOMMEND!! More
I have been purchasing/leasing Toyota vehicles from Kings Toyota, for two (2) reasons: (1) I really like the Toyota vehicles; and (2) I have purchased or leased vehicles from Joe Heckler for over (20) years. Toyota, for two (2) reasons: (1) I really like the Toyota vehicles; and (2) I have purchased or leased vehicles from Joe Heckler for over (20) years. For me, Joe has made each and every visit and purchase/lease of all of my Toyota vehicles, the most painless and easy transaction with which I have ever been involved. He always asks how me and my family are are doing. Because of Joe, his professionalism, demeanor, and always making me feel comfortable with the business transaction, including his knowledge of the product, me and my family have purchased well over (12) vehicles in the last (20) years from Joe. Joe knows me family well, and always knows our Toyota needs. Hands down, Joe Heckler is the best Sales Associate with which I have ever had the privilege to work. Joe is the main reason I continue to choose to purchase or lease Toyota vehicles, and will continue to do so in the future. Please hold on to Joe Heckler as an employee as long as you can!!! When he retires, I may choose to go elsewhere. Thanks for everything over the last (20) years. More
Christiana was very knowledgable and easy to work with-she is the first care sales person that made us feel that she was working for us-not just the dealership. We love our Sienna Limited. When we we with-she is the first care sales person that made us feel that she was working for us-not just the dealership. We love our Sienna Limited. When we went to get license plates, the agent said she was looking for a Rav 4-we referred her to Christiana at Kings. We are loyal Toyota owners and Kings provides the best selection, price and service in our area. Keep hiring bright sales women like Christiana who truly listen and respect the customer. More
Jim Gray is an awesome sales professional. His friendless and product knowledge made a great impression on me. I can't remember the name of the finance manager but getting me a refund on my gap insurance fro and product knowledge made a great impression on me. I can't remember the name of the finance manager but getting me a refund on my gap insurance from a previous purchase made my day. Both are exceptional employees to have on your staff. Great experience overall! Linda Petsche-Papania More
Gregory was very efficient and did exactly what I asked of him. He was genuine and made me feel "okay" to ask questions no matter what they were. I enjoyed working with Greg and will be back to buy another of him. He was genuine and made me feel "okay" to ask questions no matter what they were. I enjoyed working with Greg and will be back to buy another Toyota in 2-1/2 years. Hope he is still working a the dealership. More
Mike was extremely helpful with all of the variables we were trying to pin down. Though we did not end up with our first choice (a Rav4 with 3rd row seating), it was not due to Mike's "lack of trying". were trying to pin down. Though we did not end up with our first choice (a Rav4 with 3rd row seating), it was not due to Mike's "lack of trying". Toyota (I assume at a corporate level) has chosen to not distribute Rav4s with 3rd-row seating in our area, perhaps because corporate assumes they will not sell well. However, if you do not even have one within 200 miles to show customers, they will not sell at all. The only way we could get a 3rd-row Rav4 was to basically buy it sight unseen (with additional restrictions). In the end, it was just too difficult to pursue. Despite this, Mike was able to accomplish our goal of getting a Rav4. While the negotiated price was less than ideal (Mike does not control that process), we did agree on the model, options, and finally price. A note about the small SUV design --- we have owned Hondas and Toyotas for the last 20+ years, and this new Rav4 is replacing an older Honda CRV. The reason we only looked at the Toyota Rav4 is that it is the only SUV with a side-hinged rear door (i.e., not a rear top-hinged lift-style door). We would urge Toyota to continue this engineered style. More
I was thoroughly impressed with my experience with Kings Toyota and always have been. This is the third car I have purchased from Joe Heckler at Kings. I moved to Michigan 2 years ago but still made my hus Toyota and always have been. This is the third car I have purchased from Joe Heckler at Kings. I moved to Michigan 2 years ago but still made my husband drive back to Cincinnati to purchase our latest new car because I trust Joe, always receive an honest and fair answer to pricing and questions, and continue to be offered support long after the purchase with any questions that arise. I strongly recommend this dealership and Joe Heckler. Lisa Kelp More
My rating is only for Tony. He is a very nice person and a straight shooter. The care and service aspects remain to be seen. Your loggin requirements is xxxxxxxxx! a straight shooter. The care and service aspects remain to be seen. Your loggin requirements is xxxxxxxxx! More
Geoff was great to work with during the process of buying a 2011 Camry. He was exactly what I was looking for, knowing I would have to deal with the 'dreaded car salesman.' He wasn't pushy, asked the quest a 2011 Camry. He was exactly what I was looking for, knowing I would have to deal with the 'dreaded car salesman.' He wasn't pushy, asked the questions I had, and let me handle the process at my speed. Will definitely come back to Kings Toyota to work with Geoff again. More
We had a great experience buying our new Camry at Kings Toyota. Mike was a good salesman and did a great job giving all us all of the information and attention one could hope for when buying a new car. In Toyota. Mike was a good salesman and did a great job giving all us all of the information and attention one could hope for when buying a new car. In addition, I am very impressed with everything Kings Toyota has to offer including free car washes and oil changes for life as well as Toyota Total Care Service for two years! Would definitely recommend Kings Toyota to my friends and family. More