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Kings Toyota

Cincinnati, OH

2.7
444 Reviews

9500 Kings Automall Rd

Cincinnati, OH

45249

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Showing 444 reviews

June 10, 2011

I feel that Mr. Bruce Ihle was a very nice and honest sales person, this is "Why" I rated him so highly. I went to Kings Toyota already knowing what vehichle I wanted to purchase and Mr. Ihle put me in More

by jammie huber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Ihle, Bruce Ihle
Jun 15, 2011 -

Kings Toyota responded

Glad to hear your buying experience at KINGS TOYOTA was all you expected and more. BRUCE IHLE knows the product and does a great job of making sure the customer is totally satisfied before he leaves the dealership. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Salesperson went out of his way to find the extact car we wanted. They met the price we wanted and were very professinal and friendly. We did shop other dealerships but chose Kings because of Jim and his tea More

by parentspw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gray
Jun 15, 2011 -

Kings Toyota responded

JIM GRAY always goes that extra mile for his customers. Glad he was able to make your purchase an excellent experience. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Buying a new car can be such a hassle especially at some dealerships and with some salesman. Years ago a freind of mine recommeneded that I give Joe Heckler a try at Kings Toyota. I did and I have never r More

by explore42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 15, 2011 -

Kings Toyota responded

WOW! THIS TESTIMONIAL SPEAKS FOR ITSELF! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

My experience at Kings Toyota was totally hassle free. Dealing with Geoff made car shopping and purchasing easy and not at all time consumming. Everyone at the dealership was helpful. I never once felt p More

by lindaleichman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey Sidlow
Jun 15, 2011 -

Kings Toyota responded

Thanks for the kinds words. GEOFF SIDLOW always helps make purchasing a new vehicle easy, pain free and certainly exciting....ENJOY YOUR NEW VEHICLE! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Ryan offered to help us while we waited for the "internet" salesperson, who was too busy to help at the time. He did this, even though he would not share in the commission. Turns out, we loved him More

by LeAnney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Fink, Ryan Fink
Jun 15, 2011 -

Kings Toyota responded

GREAT TESTIMONIAL! RYAN FINK is an awesome sales person and we're glad you agree. KINGS TOYOTA considers themselves lucky to have someone like Ryan on our sales team. Hope you tell your friends and neighbors about the great customer service you received here. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

I have been purchasing/leasing Toyota vehicles from Kings Toyota, for two (2) reasons: (1) I really like the Toyota vehicles; and (2) I have purchased or leased vehicles from Joe Heckler for over (20) years. More

by Chris Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Heckler, Joe Heckler
Jun 15, 2011 -

Kings Toyota responded

THANK YOU, Chris. You and all of JOE HECKLER'S customers agree he is one of the best. The fact that he is constantly one of our top performers speaks volumns. KINGS TOYOTA considers themselves lucky to have such a wonderful person on staff as a sales associate. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Christiana was very knowledgable and easy to work with-she is the first care sales person that made us feel that she was working for us-not just the dealership. We love our Sienna Limited. When we we More

by cbremer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Richmond
Jun 15, 2011 -

Kings Toyota responded

CHRISTINA RICHMOND hits another one out of the ballpark with great customer service! That's what you'll always get when you shop at KINGS TOYOTA. Thanks Christina! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Jim Gray is an awesome sales professional. His friendless and product knowledge made a great impression on me. I can't remember the name of the finance manager but getting me a refund on my gap insurance fro More

by momtooo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Gray, I can't remember the finance guys name
Jun 15, 2011 -

Kings Toyota responded

We agree....JIM GRAY certainly knows how to take care of his customers.....that's why they keep coming back again, and again, and again. Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Gregory was very efficient and did exactly what I asked of him. He was genuine and made me feel "okay" to ask questions no matter what they were. I enjoyed working with Greg and will be back to buy another More

by mattia953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Marshall
Jun 15, 2011 -

Kings Toyota responded

GREGORY MARSHALL certainly knows his product....he is a great asset to KINGS TOYOTA and the next time you come in, I'm certain he'll be here with that wonderful smile! Regards, Heather T. Chattos Customer Relations Manager

June 10, 2011

Mike was extremely helpful with all of the variables we were trying to pin down. Though we did not end up with our first choice (a Rav4 with 3rd row seating), it was not due to Mike's "lack of trying". More

by tmolitors
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lewis
Jun 15, 2011 -

Kings Toyota responded

So glad MIKE LEWIS was able to find you the right vehicle. Mike always goes a the extra mile to help his customers and make sure they are nothing but satisfied....what EXCELLENT customer service. Regards, Heather T. Chattos Customer Relations Manager

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