![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Kings Toyota
Cincinnati, OH
Filter Reviews by Keyword
By Type
Showing 444 reviews
Chris was very helpful. I knew I was looking to lease and hoping to trade in my current car. I received the best trade in offer from Toyota and received the sale offer allowing me a very nice car paymen and hoping to trade in my current car. I received the best trade in offer from Toyota and received the sale offer allowing me a very nice car payment. I wanted a specific car color which they did not have on the lot. Chris explained I could wait and they would have one probably in a week or so. I was pleasantly surprised when I received a call telling me my car was in 2 days later. Due to a vacation and scheduling I actually had to wait to pick it up and Chris was very nice and came in on his off day to finish up the paperwork and ensure I was happy with the car. I just had my first free oilchange which went smoothly as well. More
We have been well taken care of by Bruce and the rest of the team at Kings Toyota. From the receptioist to the service attendant and all in between - just a great job and a great experience. For over 5 year the team at Kings Toyota. From the receptioist to the service attendant and all in between - just a great job and a great experience. For over 5 years we have had this great experience and we look forward to many more years of super customer and service department service. More
It was the best experience I have ever had of buying a It was the best experience I have ever had of buying a car. The salesman, Jim Gray was great, he first e-mailed me about my lease coming to an en It was the best experience I have ever had of buying a car. The salesman, Jim Gray was great, he first e-mailed me about my lease coming to an end and communicated back and forth my opitions. I really felt like I knew him and was really great dealing with him. I knew pretty much what I wanted another Rav4 and the color. That day when I left they were already starting on the paper work and would have the car ready the next day. I drove in my old Rav4 and picked up the new, it was the fastest, smoothest transaction ever. Thanks to the people at Kings Toyota and especially Jim Gray. Kings Toyota deserves an A+ in its repeat customer service which it was lacking before. Kings Toyota is not even close to where I live but keep going back because I like them and the selection is larger. Toyota of Cincinnati is a lot closer but I will never go in there again, they should be shut down. More
When I walked into Kings Toyota I was going through the motions to be certain I had made the right choice on ANOTHER car. So I drove the Rav4 and pretty much to my amazement I fell in love with it. After motions to be certain I had made the right choice on ANOTHER car. So I drove the Rav4 and pretty much to my amazement I fell in love with it. After 2 days of haggling with the other dealership for the small SUV I thought I wanted, my mind was exhausted at the thought of having to start over...good thing I didn't have to. From start to finish my buying experience was calm and easy...no haggling involved. Christina, my salesperson, was upfront about the price. No starting with what 'payment I could afford' angle, which pleased me to no end. So I walked in to buy and in no time at all the transaction was done. I have never purchased such a big ticket item so easy and hassle free in my 52 years. So, would I recomment Kings Toyota and Christina Richmond to my friends? The answer is a resounding YES! But...the service didn't stop there. A few weeks ago, nearly 3 months after my purchase, I locked my keys in my car at a nearby grocery store. Somewhat panicked I called Kings and relayed my dilema. The person answering the phone said 'let me transfer you to Christine, I believe she's here and might be able to help you'. Christine called the service department hoping to cut a new key for me, but they had just closed. So she offered to pick me up herself, drive me home to get my spare key and drive me back to my car. Rescue complete. Now that's going above and beyond. I just hope she's still there when I purchase my next new car!! Rebecca Powell A very satisfied Toyota customer. More
Awesome experience! I would recommend this dealership to others! Customer service was outstanding! Joe our salesperson was very nice to work with & Daniel the business manager was too! others! Customer service was outstanding! Joe our salesperson was very nice to work with & Daniel the business manager was too! More
My experience with Mike Rutherford and Kings Toyota is always great. The service is wonderful and Mike is always so helpful and friendly. I have purchased several leased cars from Mike and intend to do always great. The service is wonderful and Mike is always so helpful and friendly. I have purchased several leased cars from Mike and intend to do so in the future. I have also recommended Mike to several other people Thanks Mike and Kings Toyota More
Joe was very insightful in helping us choose a new car. He made so recommendations we did not consider and gave us a better choice. He made so recommendations we did not consider and gave us a better choice. More
Can't say enough good things about Kings Toyota and the service we received when purchasing a new vehicle especially our sales associate Bruce Blackburn. We have to say this was the easiest car buying exp service we received when purchasing a new vehicle especially our sales associate Bruce Blackburn. We have to say this was the easiest car buying experience we have ever experienced. From the moment we walked in the door and Bruce introduced himself it simply was a breeze. We knew what we were looking for in a new car and Bruce pointed us straight to it. We were in a rush that morning as we had a family function to attend and were running late. Bruce and the management at Kings Toyota said no worries, come back at 4:00 and your car will be ready to pick up. Bruce was good as gold and sure enough we were on our way home by 4:30 with our brand new vehicle. Thanks so much Bruce and all of the management at Kings Toyota. You all were exceptional! More
Kings Toyota and especially Chris were extremely easy to work with. It was undoubtebdly my most pleasant experience in buying a new car. There was no hassle and no pressure whatsoever. They gave me a ver work with. It was undoubtebdly my most pleasant experience in buying a new car. There was no hassle and no pressure whatsoever. They gave me a very fair price on my trade-in, and there was no back-and-forth negotiating. My wife and I have recommended Kings every since and will continue to do so. We also intend to make our next purchase at Kings when the time arises. More
I bought several cars from him for my family and myself, as well as handful of my friends. He gives me great advice when I look for a car, and do not hesitate to point out any known problems on used cars. as well as handful of my friends. He gives me great advice when I look for a car, and do not hesitate to point out any known problems on used cars. (Often it is really hard to find those problem buy just test driving once, but he knows more about the car from the tech people who inspect the car, etc.) I can comfortably send my friends to go buy a car from him without worrying about them buying bad car for high price. He can also sell any toyota new cars, as well as used cars from other dealerships in same groups. I highly recommend him if you need buy a new car. More